The Sweet Service Award goes to the kindest fellow-shopper at Build-It on Buitengracht Street, who on Tuesday offered to deliver two sheets of Rhino board to our Whale Cottage guest house in Camps Bay in his bakkie, when the sheets were just a few centimetres too wide to fit onto the back seat of our car, especially as it was a few minutes to closing time. It is service like this that makes Cape Town such a special city!
The Sour Service Award goes to Telkom, which took four hours to restore the ADSL connection to the whole of Franschhoek last Friday. The ADSL-outage was a major inconvenience to every business in the village, coming at a bad time just before the weekend. The ADSL-outage concluded a week of technical problems in the village, with Vodacom as well as 3G problems experienced earlier last week, and have continued this week.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at email@example.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.