Artscape Sweet and Col’Cacchio Foreshore Sour Service Awards

The Sweet Service Award goes to Artscape for hosting the Youth Music Festival in the Artscape Theatre last Saturday, providing a platform for twelve talented musicians to perform with the Cape Philharmonic Orchestra.  The concert celebrated exceptional musical talent in the Western Cape, musicians ranging in age from 10 years (violinist Nicholas Bosman) to 25 years (soprano Hlengiwe Mkhwanazi).   All were beautifully dressed, especially the young girls, wearing lovely silk dresses.  Pianist Lourens Fick brought the house down with his Liszt performance.

The Sour Service Award goes to Col’Cacchio Foreshore, in the Spearhead building in Cape Town.  A first visit to this branch, after supporting the Franschhoek and Camps Bay branches in the past, was really bad, with a cheeky waitress Neena, and a non-effective manager Patrick.   It seemed obvious that there is no management hand in this outlet after hours, and that Neena had not been taught how to speak to customers.  She did not bring the company’s newspaper with the bill, nor the Lindt chocolate advertised in the bill holder, and had a silly excuse for forgetting these.  The massive footballs hanging from the ceiling look very dated, one month after the end of the World Cup.  Having to pay to park in an empty parking lot to eat at the restaurant in the evening was a further irritation, the cost of which should be borne by the restaurant.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

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