The Sweet Service Award goes to Camerata Tinta Barocca, and with them the St George’s Singers, conductor Dr Barry Smith, and soloists Lente Louw and Minette du Toit-Pearce, in performing recently, without payment, at a wonderful concert of Bach, Handel, Vivaldi, and Mozart at St Andrews in De Waterkant, to raise funds for a Re-Walk Suit for paraplegic Andrew Merryweather.
The Sour Service Award goes to Play Bar at the Baxter Theatre. The bar has an unfortunate long L-shape design, with the counter being at the back end of it. I sat down at a table in sight of the bar staff, and waited for 15 minutes for someone to take my order for a coffee. I was told that it is self-service, but there are no signs to communicate that one must place one’s order at the bar. I have been there previously, and have been served. The barman Alvin was rude in his response about why I had not been served. The (very good) cappuccino took 15 minutes to bring to the table. I asked to see a Manager, who was at the sister Act Restaurant, but he never came, so I went to find him in the restaurant. He told me that he had not been told that I wanted to see him. An attempt to order a cappuccino earlier this week failed in that it could not be served in the 15 minutes we had before the show started. The manager Kim impressed in calling the morning after reading my Tweet, and in being apologetic, and very honest about the staff problems that they have experienced.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at email@example.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.