The Sweet Service Award goes to the contractors and staff responsible for the magnificent Cape Town Stadium, which was completed on schedule. It has become a modern landmark for the Mother City, and will give soccer fans a view onto Table Mountain or on to the Atlantic Ocean. It is proudly supported by Capetonians, many of whom were resistant to it initially. The area around the stadium is almost complete and the 9-hole Metropolitan Golf Club is likely to have a better course and clubhouse than ever before. The road system near the Stadium is outstanding, and it is quick and easy to connect to the V&A Waterfront from Sea Point, Green Point and Fresnaye. Some of the many contractors include consulting engineers Arcus GIBB, Henry Fagan & Partners GOBA, BKS, ILISO Consulting, Martin & East; quantity surveyors MLC, HP and Abakali;Architects gmp Architects, Munnik Visser, jakupa, Paragon Architects, Louis Karol; OvP Landscape Architects; and many more. Mr Bev Mitchell was the Chairman of the management committee and Andre Lambrechts the chief project manager. None of this would have been possible without monies from the City of Cape Town, the Western Cape government, and the national treasury.
The Sour Service Award goes to Vodacom once again, for receiving payment for the cellphone subscription via Pick ‘n Pay’s EasyPay. Such payment is meant to register on the system the following day, but does not appear to, as the customer was once again cut-off, without warning, despite payment having been made on due date. It appeared that Vodacom was cash-flow short, as it sent an SMS on 1 December to chase payment, when it usually did so around the 4th or 5th of the month! The customer was cut off on 3 December. Once one registers the cut-off at Vodacom, one is promised a one-hour reconnection time, but this is never accurate, the reconnection taking 6 hours, even though proof of payment was sent to Vodacom’s Johannesburg offices, and all ID and address verification procedures had been followed and checked.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at email@example.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.