The Sweet Service Award goes to Cape Town Tourism for appointing Enver Duminy as its new CEO, effective from 1 August. Duminy is Tourism Services Executive Manager of the tourism body, and was acting-CEO during the maternity leave of current CEO Mariette du Toit-Helmbold last year, and showed himself as a very modest yet effective and communicative non-political leader of the tourism body, unlike his boss! One thing is for sure – there won’t be any ‘Mommy Tweets‘ from Duminy, compared to his boss’ dominant Twitter content. One hopes that Duminy can address the politics from and selective marketing of Cape Town tourism products and services by his PR and Communications Manager Skye Grove, so that all have an equal opportunity to have the information about their products and services shared with tourists on Social Media. (Image: Cape Town Tourism).
The Sour Service Award goes to the Sunday Times and its publishers Times Media Limited for its new ‘Business Class‘ magazine, linked to the Business Times, which is inserted into the Sunday Times every second Sunday of the month. Its content is 100% male orientated in terms of its editorial as well as the advertisements, signalling its sexist perception of business ownership being in male hands only!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at firstname.lastname@example.org. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.