The Sweet Service Award goes to Petro Immelman of Clouds Villa on the Helshoogte Pass in Stellenbosch, for allowing a fellow guest house owner to stay over due to a requirement to be in Stellenbosch for an 8h00 appointment the following day. She refused to accept payment for the accommodation.
The Sour Service Award goes to the Traffic department in Hermanus. On the Saturday morning before the planned Municipal strike a visitor to Hermanus was passed by two reckless drivers driving towards Hermanus, at a speed of 180 km per hour, or more. The Traffic department was called, and the officer on duty made it clear that his department does not work on weekends. He was questioned about his view in reacting to a potentially life-threatening situation, and he was then prepared to take the registration numbers, and said that he would look them up on the computer. He took his time, and seemed completely disinterested in sending out a patrol car to stop these two drivers. While the municipal strike was only due to start two days later, and may not apply to essential services, of which traffic control is one, it appeared that the traffic officer was already on a go-slow!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at firstname.lastname@example.org. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.