Franschhoek Bastille Festival Sweet Service and ACSA Sour Service Awards

The Sweet Service Award  goes to the businesses of Franschhoek, Franschhoek Wine Valley association, DnA Events, and especially the visitors to Franschhoek over the Bastille Festival weekend, for the fantastic ‘gees’, for dressing the part in the French colours, and for making Franschhoek the most fantastic place to be last weekend. 


The Sour Service Award  goes to the Airports Company of South Africa (ACSA), for its increase of 35 % in airport tariffs for the current financial year, and for announcing a 37 % average annual increase, (69 % increase for international flights!) without explanation or justification, for the next three years, reports Business Report.  The tourism industry is in dire straits, and is already reeling due to the high cost of flights, as well as the strong Rand.  The increase in tariffs, which ACSA had wanted to originally increase by 133%, are a further deterrent to tourism to South Africa, something the tourism industry cannot afford.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the website.

2 replies on “Franschhoek Bastille Festival Sweet Service and ACSA Sour Service Awards”

  1. Nick Jones says:

    Have ACSA lost their marbles or are they living in a parallel universe? With load factors falling at an alarming rate, it won’t take much for the overseas carriers to start cancelling services.

    Maybe it’s a cunning plan to force people to ENDURE SAA. Ugh!

  2. Thanks for your comment Nick.

    I hope our Minister of Tourism will address this with ACSA. Not too optimistic though. ACSA is a monopoly of course!


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