The Sweet Service Award goes to Postnet in Steenberg Village. The staff member who made the copy of a driver’s licence refused to accept payment for it, as his gesture of Christmas goodwill. The customer had never before been to that Postnet.
The Sour Service Award goes to the Cleansing department of the City of Cape Town, whose refuse collection staff ring the doorbell as early as 7h00 every Thursday morning in Fresnaye, to negotiate payment for the removal of any bags that do not fit into the bin.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at firstname.lastname@example.org.