Queenspark Sweet and Edgars Sour Service Awards

The Sweet Service Award goes to Queenspark in the V & A Waterfront.  Sue Visser writes:” I was humbled after having a number of really bad service incidents this week to experience the service at Queenspark in the Waterfront.  The ladies assisting there were all very helpful and pleasant. Unfortunately I did not get the name of the staff member assisting me but she went out of her way to assist running back and forth from the changing room maintaining a great sense of humour with a smile.  Thank you ladies. It has been a very difficult week and you made things a lot easier! “ 

The Sour Service Award goes to the Edgars branches in the V & A Waterfront and Cavendish Square.   The nomination comes from Sue Visser:   “I have family going overseas and wanted to send Fifa World Cup T-Shirts to various family members and friends on gap years.  Of course no one in our family (as probably the average South African male) is a small or medium.  Every time I saw a T-Shirt I liked there were no large or extra large T-shirts available unless you wanted to purchase a walking billboard type t-shirt announcing the World Cup!   The selection of merchandise is very small and of course not having large and extra large sizes is a disaster! When I raised the issue with the sales assistants i was told that “they” only send a small amount of “those” sizes.  This is really not on since Edgars have the rights to the merchandise!’





The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.



One reply

  1. ann thomson says:

    I would espect nothing else from Q P as I have bought for thelast 30 years and I think it is the most beautiful shop in the world.
    I left South Africa 4 years ago and I was feeling so sad to leave my wonderfull country which is great except for the C I was walking through a shoping centre and I looked up to find YES my wonderfull Q P in Australia this was so up lifting for me and all the other ex South African yes gongrats to you QueensPark there is not a other shop in the world keep the quality up and all these lovley colours you brighten our day and our spirts.
    LOVE YOU LOTS FROM DOWNUNDER ANN HEATHER PETRA AND THOUSANDS MORE. PS try and bring out a good customer card so that no mater were we are people will know we suppor Q P. TX

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