The Sweet Service Award goes to Sportmans’ Warehouse at The Point Mall, and its staff member Ronaldo, for his excellent service in selling me a new FitBit Charge 3, alerting me to its arrival in the store and then keeping one for me until I had a chance to get to the store, not selling it to anyone else, and contacting me regularly. Once I arrived, he set up my details on the new FitBit, quite a lengthy process of about an hour, but both of us were patient, as the FitBit is a vital tool in my health and fitness management, synced with my Discovery Vitality App. Despite a device change, all my previous data measured on the FitBit Alta are still on my FitBit App. 

The Sour Service Award goes to PostNet in Sea Point, at which I recently posted a parcel of two of my SwitchBitch books. A staff member was sitting down, and made no effort to come to the counter to assist me, until I asked him to assist. He was in no hurry to do so, so I was lucky that one of his lady colleagues was more professional than he, assisting me quickly and efficiently! 

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.

Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: Chris von Ulmenstein Instagram: @Chris_Ulmenstein

 

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