Sweet Service Award goes to Woolworths; Sour Service Award goes to Standard Bank!

The Sweet Service Award goes to Woolworths, for opening a long-awaited branch of its FOOD store in Camps Bay yesterday. The retailer handed out rusks at the traffic light, to attract attention to the store opening, and offered early bird shoppers R50 discount vouchers. The Manager of the store Lee Bishop and the Foods Manager Gary Arendse were friendly in welcoming us to their new store. We as Camps Bat residents are delighted to have the store in walking distance.

  1. The Sour Service Award goes to Standard Bank, and its Fraud Department, for the poor quality of their call centre. I did two payments on one day to the Portuguese airline TAP, and the second of these was declined. I received a call immediately, from someone whose English was extremely poor. I was asked numerous security questions, and the caller became impatient when I tried to explain to him what I had done on my side, instructing me to listen, or else he would have my credit card blocked! As I was leaving for the weekend, I had to keep my mouth shut until the call was done! 

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog.

Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com/blog Tel +27 082 55 11 323 Twitter:@Ulmenstein Facebook: Chris von Ulmenstein Instagram: @Chris_Ulmenstein

 

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.