The Sweet Service Award goes to the V&A Waterfront, for their surprise gift box, to publicise their festive season gift ideas. The box contained a number of personalised, specially selected, gifts which the V&A Communications Manager Donoven Gloy thought I would enjoy: the book “Hints to Lady Travellers at Home and Abroad” by Lillias Campbell Davidson, a bottle of Graham Beck Brut, and two champagne flutes from Spilhaus. Gift ideas for the outdoor lover, the sophisticate, the foodie, the homemaker, the chic sailor, the jet setter, the summer lover, the patriot, the singleton, the young intellectual, the trendster, the little dreamer, the mini crafter, the sporty kid, and the summer baby are presented, with V&A Waterfront outlet names at which they can be obtained. The Waterfront website www.festive.waterfront.co.za has an innovative gifting service, in that it generates gift ideas when one types in the age, gender and interests of the person one is shopping for.
The Sour Service Award goes to the Cape Town city centre parking marshalls, who seem to think that being rude to and harassing their ‘customers’ will intimidate them into paying up. Yesterday I popped back to the Christmas Market of the Freeworld Design Centre, to return a book to Neil Stemmet, and to see the stalls that had not opened the day before due to the poor weather, and told the marshall that I would pay on my return. He started shouting at me, and immediately threatened to call the traffic police if I did not pay him R10 for an hour or longer upfront. I had no intention of staying for that long, and I was sure that he would not refund me should I have stayed for half an hour or shorter.
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at firstname.lastname@example.org. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.