The Sweet Service Award goes to Vrede & Lust, and is nominated by Clive Friedberg of Executive Touring. He writes: “I was fortunate enough to have won a “Tour Guide” prize at the beautiful Wine Estate, Vrede en Lust, near Franschhoek. A weekend at the â€˜Manor House’. Exquisite. When they heard it was my birthday, they offered a Braai Party for all my guests as well, which included all the food and wine of course. Unbelievable. What a fantastic Estate and a wonderful team of people. I strongly recommend a visit by ALL Tour Guides and their clients for the best Wine Tasting experience in the Cape”.
The Sour Service Award goes to Builders Trade Depot, a building supplies company in Hermanus. The company struggled to provide a Tax Invoice meeting the SARS prescriptions, taking a whole day and three revisions to provide the correct documentation. Then it would not release the goods, because proof of payment had not been sent – the payment was visible to the store in its bank statement, as both parties bank with ABSA. It is clear that the store was not in need of business to the value of R 11000!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at firstname.lastname@example.org. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website