Banking


I was invited to attend the Cape Winemakers Guild Auction Showcase at the Cape Town International Convention Centre on Thursday evening, tasting some of the superb wines of the 44 members of the Guild, representing the best of the best of our country’s winemakers. The Auction Showcase is in preparation of the Cape Winemakers Guild Auction, which takes place at Spier on Saturday 29 September. It was impossible to taste all 44 winemakers’ wines, so I have reported on those wines I tasted and the winemakers I spoke to. Talk of the Showcase was the resignation of three senior members of the Guild. 

 

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The Sweet Service Award goes to Albourne Boutique House in Somerset West, and its Manager Glen, for his excellent service when I stayed over there recently. He was on duty until 23h00, allowed me to take a drink from their Bar, listened to my feedback about the disappointing meal at Giovanni’s in the Waterstone Centre, and was on duty at breakfast the next morning again. The winter rate is excellent value for money. 

 

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The Sweet Service Award goes to the Dalewood Fromage factory shop and its Manager Tracey Falconer. I was in Franschhoek and wanted to stop by the shop in Klapmuts, but was running late from a lunch. I called to find out at what time they close. Tracey told me that they close at 16h00, but that she had to do some admin work, and would still be there until 16h45, which suited me perfectly. Not only did I buy their fabulous Camembert and Brie cheeses, but fresher than fresh same-day laid eggs too. (more…)

The Sweet Service Award goes to Standard Bank Gardens Centre and its Enquiries assistant Samantha. After spending 90 minutes subjected to ABSA’s incompetence in trying to close my account and credit card, having moved to Standard Bank, Samantha quickly and efficiently helped me load the credit card payment beneficiary and guided my payment of the outstanding ABSA card balance at the ATM outside the branch, taking no more than 5 minutes.

 

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The Sweet Service Award goes to Standard Bank Sea Point and its Manager Colleen Sampson, for assisting me in receiving my interest payment on a fixed deposit, due on the first of the month, which took until 4 January to be paid with the help of her intervention. She was feisty in dealing with her colleagues in the bank’s IT Department, demanding immediate rectification of the computer glitch which had caused the problem. 

 

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