Service news


The Sweet Service Award goes to Sorbet in Camps Bay, and its owner Debbie, for her service recovery. When I went for a Pedi, I did not notice until I got home that the staff member assigned to me had used the wrong colour on my toes, despite me asking for the nail polish Sorbet Ice is Nice colour to match that of my finger nails. Debbie offered for the nail colour to be redone the following day, an offer I accepted gratefully. This is the second Sweet Service Award for this Sorbet branch. (more…)

The Sweet Service Award goes to Audi Cape Town, and its Service Manager Hennie Kriel and colleague Luvo, for continuously providing 11/10 service. I am unable to reset my low tyre pressure message in the car’s complicated on-board computer, and can just drive in and one of the two gentlemen will reset it for me. Similarly, when I lost my FM stations, and they reset it to FM. The workshop truly operates to its 11/10 goal in the customer service it offers. 

 

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The Sweet Service Award goes to Haus & Laib Deli and its co-owner Cheryl Hauslaib, in organising gammon for us on Christmas Eve when they themselves had sold out of it. She called her previous employer Hartlief in Garden’s Centre, and arranged for us to get some slices kept for us until we arrived there. She also has Carrot Salad freshly made for me, when they are out of stock.  (more…)

The Sweet Service Award goes to Isabella Page of The Hair Company in Sea Point, my hairdresser of almost three years. I met Isabella when she was referred to me by Anita Farr, when I complimented her on her hairstyle. Isabella was instrumental in shaping my hair look and style during my transformation, an important part of looking and feeling good. She has recently opened The Hair Company with Linnea Campabasso, operating from the 3rd floor on the Sea Point Medical Centre. Isabella invited me to visit her new salon for a cut and blow, which I timed to be just before the launch party of Cowboys & Cooks Steakhouse & Bar, but was in a scheduled load shedding time slot. There was no power cut (more…)

A new silver service training service has been launched by Rufus Scholtz, promising to turn front of house staff into 5-star fine dining staff within fourteen days. His Etiquette Modern Silver Service training service promises to train staff to create delighted loyal patrons when they leave the restaurant, to return for future eating experiences.  (more…)

The Sweet Service Award goes to the Apple iStore in the Waterfront, and its technician in the Service Department, who helped me efficiently to transfer all my data in my cellphone to a new iPhone XR which I had upgraded to at Vodacom. He used the iCloud to quickly and efficiently transfer the data, and helped me to set up the phone. Apple charges R200 for this service compared to the R150 by Vodacom, a small extra price to pay for far greater efficiency.  (more…)

The Sweet Service Award goes to Carrol Boyes, for its extreme generosity in delivering to my home a collection of their Carrol Boyes products as a Christmas gift. I had only got to know the company and some of its executives this year when it launched its wonderful chocolate boxes. They are a kind, friendly, and approachable company. 

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The Sweet Service Award goes to Shimansky Jewellers in Green Point, and its Carmen Wing, for their good cappuccino making skill, for offering to clean all my rings when I attended a tasting of the new Benguela Cove Cuvee 58, and for the use of the hotspot WiFi of one of her colleagues, as the jewellers guest and staff WiFi was not working. 

 

 

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The Sweet Service Award goes to PPA Security Services, for their excellent work in patrolling the Camps Bay Promenade, in the past two weeks since commencing their work, in busting drug dealers, getting a car thief, recovering a hijacked vehicle, etc. Yesterday I needed assistance after being assaulted by a vendor couple on Victoria Road in Camps Bay, and Scott ran to the vendor tarpaulin, while Strydom drove me to the Camps Bay police station, so that I could lay a charge of assault, on their recommendation.   (more…)

The Sweet Service Award goes to the Twelve Apostles Hotel in Camps Bay, for the fantastic service in allowing me to write in their Café Grill last Sunday when the fibre internet was not working in our section of Camps Bay. As I was writing about the Eat Out Awards event, and already had not been able to Instagram from GrandWest, as the WiFi was hopelessly overloaded and not working at all, it was a very long evening, finishing off writing at the hotel at 3h00, it being fortunate that the (more…)

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