Category Archives: Uber

Corona Virus Lockdown: Restaurant deliveries by third party partners like Uber Eats getting the cold shoulder locally and internationally!

 

Since the world went into Lockdown, restaurants that were allowed to offer Take-Away food delivery to customer homes have increasingly used Third Party Delivery companies. Uber Eats probably is the world’s largest Food Delivery Company, having added this service a few years ago to its standard driver service. In our country it competes alongside MrD, a company belonging to TakeaLot, masters in e-commerce home delivery. Yet, during Lockdown the tide is turning, one reading an increasing number of warnings against third party delivery services, restaurant patrons being encouraged to order food from restaurants which use their own staff to deliver, locally and internationally. What has caused this negative sentiment! Continue reading →

Corona Virus Lockdown: Facebook Page listing of all Restaurants offering Take Away Food Delivery from 1 May in the Western Cape!

 

I’ve been thinking about how I can give to the restaurant industry, other than my physical input. Yesterday it struck me: creating a new Facebook page listing all the restaurants which will open on Friday 1 May to offer a Take-Away Food Delivery Service, as per Level 4 regulations. The page is called ‘Take Away Food Deliveries Level 4 Cape Town and Winelands’, but I’ve already added the Garden Route, the Overberg, and West Coast too. We already have close to 500 members, who signed up yesterday afternoon. Continue reading →

Sweet Service Award goes to Woolworths Camps Bay; Sour Service Award goes to Uber!

 

The Sweet Service Award goes to Woolworths Camps Bay, and its managers Gary Arendse and Qasiem Kievits, who have been magnificent in sourcing products the store has been out of stock of. especially during the Lockdown, walking the extra mile for us as customers, knowing our first names, and always having a welcoming smile, when they walk the floor of their store. Continue reading →

Col’Cacchio has a heart for pizza, introduces heart-shaped pizzas!

 

Col’Cacchio is adding extra love to its pizzas during the Month of Love, in offering them in heart-shape form for the first time, with different toppings available. If one orders any standard Col’Cacchio pizza via Uber Eats today and tomorrow, you receive a Valentine heart-shaped Margarita pizza treat for free. Continue reading →

Sweet Service Award goes to Rainbow Camps Bay; Sour Service Award goes to UBER!

 

The Sweet Service Award goes to Rainbow swimwear store in Camps Bay, and its Manager Juanita McSweeney, for her kindness in lending the City of Cape Town cleaner a dustpan while he was sweeping the pavements, not having been provided with a dustpan by his employer. I popped into Rainbow, and asked if they had a piece of paper or cardboard for him to scoop the dirt up with, to throw away. Juanita immediately offered him the use of the store dustpan for the rest of the afternoon. 

 

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Returning home to Cape Town after three months on the (European and South American) road as a Solo traveler !

My post below comes from Facebook, a post I wrote in the last few days of my journey through eight countries, walking and dancing 1,2 million steps and just under 1000 km in three months. It was a tongue in cheek story about my journey, motivated in writing my third SwitchBitch Book, but also to share with my Blog readers the World’s 50 Best Restaurants I ate at in Lima, Buenos Aires, Santiago in Chile, Rio de Janeiro, and a Michelin star restaurant in Lisbon, with other great and not so great restaurants, and the interesting Mendoza wine region in Argentina, synonymous with Malbec and the largest in the country. I will be posting stories as soon as I have settled in again and got over the jet lag. Continue reading →

Sweet Service Award goes to Blaque handbag shop; Sour Service Award goes to Uber Rio De Janeiro!

The Sweet Service Award goes to Blaque handbag shop in Alto Palermo in Buenos Aires, and the staff member who spoke good English when I shopped for handbags there, as well as another staff member who served me on a subsequent visit, exchanging one of the bags with a new one when the zip was not working properly. Continue reading →

Sweet Service Award goes to the Park Hyatt Mendoza; Sour Service Award goes to Uber Mendoza!


The Sweet Service Award goes to the Park Hyatt Hotel Mendoza and its GM Miguel Ángel Bermejo, for his excellent service recovery after a shaky start when I checked in at the hotel a week ago. He had been traveling and away from the hotel for a few days, yet made time on the day of his arrival to meet with me for a tea/coffee, so that I could share the service incident with him. Before meeting with him, he had already sent three bottles of wine to my room, as well as a vase of flowers for my bathroom. What blew me away was that he had the South African flag hoisted outside the hotel during my stay, an amazing touch. During our meeting he recommended top restaurants in Santiago in Chile, he organised a room for me for an extra night, had top lady clothing shop names sent to my room, had a table reserved for me at a local restaurant he recommended highly, as being the best in Mendoza, and invited me to try their Bistro. He is an excellent listener, and had done his homework on me. He is honest, and not defensive about the feedback. A day later I asked him a question via a concierge, and he came to reception, to say hello personally. Unbelievable service! Continue reading →

Sweet Service Award goes to the Alvear Palace Hotel; Sour Service Award goes to Uber Buenos Aires!

 

The Sweet Service Award goes to the Alvear Palace Hotel, and its Food & Beverage Manager Alfredo Daniel Rodriguez, for its Service recovery. I shared an unsatisfactory experience in the Bar of the Hotel earlier this week with the Hotel Receptionist, who passed on my card to Alfredo. Alfredo emailed me, and then called me, apologised, and invited me for a make-good, to experience their true five star service. And that it was, being shown a behind the scenes set up for a Barmitzvah and then offered the Bar Menu, and invited to order what I wanted. I had a first Jameson in Buenos Aires, and ordered a mushroom quiche with a salad. All sorts of extra treats accompanied this order. Gracias Alfredo and the Alvear. Continue reading →

Sweet Service Award goes to Central Restaurante in Lima; Sour Service Award goes to Uber Buenos Aires!

The Sweet Service Award goes to Central Restaurante in Lima, Peru, and its hostess Chloe, for allocating a table to me for a lunch 24 hours later, when I arrived to eat at Central sister restaurant Kjolle last week. I had not been able to book a table at Central, sixth Best Restaurant on the World’s 50 Best restaurant list, 30 days in advance of my Lima dates via their online reservation system. Continue reading →