V&A Waterfront


The Sweet Service Award goes to MAC cosmetics in the V&A Waterfront, and its assistant manager Kerry Trainer. I wanted to buy my favorite lipstick and gave her the name of the colour, only to be told that the colour has been discontinued, something which happens so often in cosmetics. She said she could have the stock room checked for any last lipsticks in this colour, if I could wait for a while. I returned and was irritated that the person fetching the lipsticks still had not returned to the shop. When I returned a second time, the lipstick had arrived, plus a sample one, which Kerry offered me for free, due to the colour being discontinued. She offered to look for more of the lipstick colour at other branches, and called me back, to tell me that she had found five for me at Cavendish Square, and that they would keep them for me until I could collect them.  (more…)

The Sweet Service Award goes to Tanur Jewellery in the V&A Waterfront, where I not only found a tanzanite eternity ring, after a long struggle to find the perfect match with my other tanzanite rings, but also enjoyed excellent Service, in having the ring enlarged. The ring was finished before the promised time, and I was called, to invite me to collect it. It was accompanied with a certificate, unlike my poor experience at Kamaldien Jewelers, also in the Waterfront.  (more…)

The Kove Collection’s newest restaurant The White Rabbit has opened alongside Dalliance, also a Kove Collection restaurant, in the V&A Waterfront. It is a feminine coffee shop and bar in a quiet section of the Waterfront, a place of respite from shopping in the mall. (more…)

On Thursday I was one of a number of writers who was invited to taste samplers of the new Summer 2017/18 Menu at Shimmy Beach Club. It was a meal prepared for us by new Head Chef Mike Keaton, working alongside Executive Chef Adrian Cook.  (more…)

The Sweet Service Award goes to Tiger’s Milk Kloof Street, where I experienced double service excellence in one afternoon. I had finished a meeting, and while chatting to Group staff member Linda Hofstetter, saw that my phone battery was down to 5%. I tried to book my Uber trip back home, but I could not get it to work. Linda tried to help me on my phone, and when it didn’t want to work, she called a car for me on her App, and refused to accept payment for it. A security staff member stood at the Kloof Street entrance to the restaurant, and assisted me in identifying the Uber vehicle, and in safely walking me across the road to the car. 

 

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The Sweet Service Award goes to Exclusive Books in the V&A Waterfront, for its friendly service in accepting a returned book, when I discovered that I already owned a copy of it. The money was quickly and efficiently reversed to my credit card. 

 

 

 

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The Sweet Service Award goes to Kirsten Goss jewelers in the Silo District in the Waterfront, and its staff member Karen Schwarz. Karen arrived back in the store, after I had spent a few minutes there, my first visit there. She said ‘Dotti’ to me, and I first thought that I had misheard her, it being the name of one of my sisters. I must have looked at her in disbelief, and then she added our surname. I was finished, not thinking that I look similar to my sister. My sister has shopped there before, and Karen said that our faces look similar, and hence she could identify me as a ‘von Ulmenstein’. It is the (more…)

The new The Yard in the Silo District of the V&A Waterfront opened last week, as a multi-cultural cuisine restaurant, but also offering a bar, a homeware shop, and a Deli. It is the most unique restaurant I have experienced, in its diverse food offering. (more…)

The Wade Bales Cap Classique & Gin Affair 2017 will be held at Grand Africa Café & Beach on Friday and Saturday late afternoon, offering more than fifty fine sparkling wines, as well as top local Gin brands to taste. (more…)

Den Anker invited me to try its new Winter special, an unusual pairing of two food dishes with two Belgian beers, from a selection of three options. The invitation arrived in a very creative package, filled with the Belgian beers the dishes were paired with, marked with the hashtag #PerfectPair, and was personally delivered by Chef Doekle Vlietman. (more…)

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