Search Results for “Sour service”.


The Sweet Service Award goes to Isabella Page of The Hair Company in Sea Point, my hairdresser of almost three years. I met Isabella when she was referred to me by Anita Farr, when I complimented her on her hairstyle. Isabella was instrumental in shaping my hair look and style during my transformation, an important part of looking and feeling good. She has recently opened The Hair Company with Linnea Campabasso, operating from the 3rd floor on the Sea Point Medical Centre. Isabella invited me to visit her new salon for a cut and blow, which I timed to be just before the launch party of Cowboys & Cooks Steakhouse & Bar, but was in a scheduled load shedding time slot. There was no power cut (more…)

The Sweet Service Award goes to  the City of Cape Town, and its Trainee Cashier Jarred Knipe, for the speedy service in renewing the licence for my car at the Civic Centre. I came armed with a copy of my ID and once again the proof of my residence, which I had organised especially elsewhere prior to my visit to the Motor Vehicle Registration Officer. One is allocated a number on arrival, after enquiring  why one is visiting. My number was about eleven numbers after the counters servicing clients. Many clients did not respond to the numbers. Before my number came up, a roving admin staff member asked me what I had come for and directed me to the Cash Office immediately. Jarred is a relatively new staff member, still on training! He completed the paperwork and payment within five minutes, it having taken me a total of ten minutes to renew the registration of the car, something that has taken an hour at least in the past! I had to pinch myself that I was not dreaming. And to add to the service delight, Service Manager Hennie Kriel, replaced the licence disc for me when I popped in at Audi Cape Town for assistance with something completely unrelated!  (more…)

The Sweet Service Award goes to the Apple iStore in the Waterfront, and its technician in the Service Department, who helped me efficiently to transfer all my data in my cellphone to a new iPhone XR which I had upgraded to at Vodacom. He used the iCloud to quickly and efficiently transfer the data, and helped me to set up the phone. Apple charges R200 for this service compared to the R150 by Vodacom, a small extra price to pay for far greater efficiency.  (more…)

The Sweet Service Award goes to Carrol Boyes, for its extreme generosity in delivering to my home a collection of their Carrol Boyes products as a Christmas gift. I had only got to know the company and some of its executives this year when it launched its wonderful chocolate boxes. They are a kind, friendly, and approachable company. 

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The Sweet Service Award goes to Shimansky Jewellers in Green Point, and its Carmen Wing, for their good cappuccino making skill, for offering to clean all my rings when I attended a tasting of the new Benguela Cove Cuvee 58, and for the use of the hotspot WiFi of one of her colleagues, as the jewellers guest and staff WiFi was not working. 

 

 

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The Sweet Service Award goes to PPA Security Services, for their excellent work in patrolling the Camps Bay Promenade, in the past two weeks since commencing their work, in busting drug dealers, getting a car thief, recovering a hijacked vehicle, etc. Yesterday I needed assistance after being assaulted by a vendor couple on Victoria Road in Camps Bay, and Scott ran to the vendor tarpaulin, while Strydom drove me to the Camps Bay police station, so that I could lay a charge of assault, on their recommendation.   (more…)

The Sweet Service Award goes to the Twelve Apostles Hotel in Camps Bay, for the fantastic service in allowing me to write in their Café Grill last Sunday when the fibre internet was not working in our section of Camps Bay. As I was writing about the Eat Out Awards event, and already had not been able to Instagram from GrandWest, as the WiFi was hopelessly overloaded and not working at all, it was a very long evening, finishing off writing at the hotel at 3h00, it being fortunate that the (more…)

The Sweet Service Award goes to Sorbet Camps Bay, the Branch to which I switched earlier this week, having been with the Sea Point Mall Branch for the past two years. I now live in Camps Bay, but out of habit I kept going back to the Sea Pont Branch. Walking past the Camps Bay Branch, which is at the back of The Promenade Centre, and to which I can walk, I gave it a try earlier this week, and returned two days later, loving the peacefulness and professionalism of the staff in doing a leg wax and mini pedicure. I was informed that I had R250 in points, which was deducted from my total due, leaving a small amount to pay. They do a birthday 50% discount too, already diarised for next month. Lauren did the waxing, with extreme thoroughness, (more…)

The Sweet Service Award goes to Woolworths in the Waterfront, and its Manager Warren Sitzer. I received poor service in looking to buy wine glasses in the Homeware department, so poor that I went to buy some at @Home instead. At Country Road inside the Woolworths store I wanted to pay for a top, but there was no staff member to be seen. I wanted to relate both service issues to a manager, and Warren listened, apologised with charm, and brought me some roses. He said he remembered my son and I shopping at the Paarl Mall branch more than ten years ago, when we lived in Franschhoek. He also shared the amazing developments lying ahead for this Waterfront branch. He invited me to chat to him at any time that I experience any problems at this branch. Wow! 

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The Sweet Service Award goes to Sportmans’ Warehouse at The Point Mall, and its staff member Ronaldo, for his excellent service in selling me a new FitBit Charge 3, alerting me to its arrival in the store and then keeping one for me until I had a chance to get to the store, not selling it to anyone else, and contacting me regularly. Once I arrived, he set up my details on the new FitBit, quite a lengthy process of about an hour, but both of us were patient, as the FitBit is a vital tool in my health and fitness management, synced with my Discovery Vitality App. Despite a device change, all my previous data measured on the FitBit Alta are still on my FitBit App.  (more…)