Hermanus Tourism Bureau Sweet and SA gas industry Sour Service Awards


The Sweet Service Award goes to the Hermanus Tourism Bureau, for almost daily calls since the Whale Festival, for accommodation enquiries for tourists visiting the town.  This is something we have not seen for a good two years, and reflects on the greater fairness in spreading tourist bookings across the broad spectrum of accommodation establishments, and not favouring a select few, as was the case during the regime of the previous Board of the Bureau.  The enquiries are turning into bookings, and are most welcome.  The Bureau also assisted in passing on CVs it had received for a position it had advertised, leading to a successful appointment.

The Sour Service Award goes to the South African gas industry, which is in short supply, leaving half of the estimated 2500 restaurants in the country powerless to prepare food for their clients this week, says the Restaurant Association of South Africa, and reported in Mail & Guardian.  In the past few years most commercial enterprises switched to gas, to not be vulnerable to ESKOM electricity outages experienced in the past.  The SA Petroleum Industry body has not been able to indicate when production of LPG will return to normal, after ‘unplanned shutdowns in the local oil refinery industry’.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

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8 replies on “Hermanus Tourism Bureau Sweet and SA gas industry Sour Service Awards”

  1. The gas shortage began at the very begining of Winter so they have had almost 5 months to make a plan…. I think i’ll import an AGA, all cooking and hot water will be then sorted unless of course we run out of tree’s and coal, eish.

  2. Hi Chris,

    There is no apostrophe in the word CVs. Nice article though, hats off to Hermanus Tourism Bureau.

    Kind regards,


  3. Thanks for your comment Nigel.

    It appears that things were sorted, and this week half the restaurants in the country were caught short.


  4. Hello Chris.
    Once again you have got your information incorrect. It was the previous management of Hermanus Tourism that exposed this corruption by certain volunteers. The volunteer system was then cancelled. All this information was made available for scrutiny in documentation at the IB some months ago.

  5. Thank you for your comment David.

    As a member of the Hermanus Tourism Bureau I can only go by our experience – we received almost no calls from the Tourism Bureau in the reign of the previous Board. Since the new Board took over, we receive almost daily calls, as well as bookings!


  6. Hi, Chris

    Why is it when you are given the true facts you continue to publish incorrect information.

    David provided you with the correct information but you persist in “sticking to your story”. You should rather thank the people that made sure that more transparent operations were implemented.

    Furthermore, the “old committee” decided in October 2010 not to accept any referrals / bookings from Hermanus Tourism for their own businesses, so your comment about “selected few” benefitting is truly unfair.

    AND the HT Committee has NO control over who receives bookings and referrals – this is solely the responsibility of the HT Manager and Staff.

    I look forward to reading factually correct information about Hermanus in your blogs in future.

    Thank you:

  7. Dear Joan-Anne

    You are so quick to attack and criticise – you probably did not read my reply to David in number 6 above.

    It amuses me that you are still so defensive, long after the Board of the Hermanus Tourism Bureau resigned, and has been replaced in its entirety. No one has pointed a finger at you personally.


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