The Sweet Service Award goes to Emirates, for the excellent service on board their A380 flight to London from Dubai in particular, operated in conjunction with Qantas. The food is excellent, the seats wide and comfortable with ample legroom, and the service far better than the Cape Town – Dubai leg. On the Cape Town – Dubai leg we were offered the menus after the trolley came to our seats, and when I asked what type of fish was served, the hostess said that she did not know, thinking it was ‘white fish’. I was disappointed to not have seen the menu in advance, as it was hake, and I would have chosen this instead of the spicy chicken alternative.
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The Sweet Service Award goes to the Post Office in the V&A Waterfront, and its staff member Jacques Jordaan. I went to the Post Office to check why a ring, which I had lost at a B&B in Brockenhurst in the UK, still had not arrived, 6 weeks after it had been posted. I had a tracking number, and was told that it was sitting at CapeMail, the postal head office for our area. Jacques called them, and said that the customs officials there needed a purchase invoice, before releasing it. As I had inherited the ring from my late mother earlier this year, there was none. I had to go to the Waterfront branch to present my passport in proof of having been in Europe in June/July! The ring was then sent to the Waterfront branch, costing R20 to receive! All the way through the process, Jacques kept me informed by email, with amazingly quick response time to my emails. I had not received any communication from CapeMail that my ring was with them, and that they needed the invoice! Continue reading →
The Sweet Service Award goes to Apricus Locanda B&B in a tiny village called Apricale in Liguria in Italy, just over the border of France, and its vivacious Dutch owner Jeanette. I was introduced and driven to the establishment by Jan restaurant Owner/Chef Jan-Hendrik van der Westhuizen with his mother, one of his favorite places to get away from his high-pressured lifestyle. On our way there, Chef Jan took us to see the Cours Saleya market in Nice, and stopped at various spots for us to see Nice, St Jean Cap Ferrat, and Monaco. B&B owner Jeanette has a great decor touch, her breakfasts over the five days were excellent, she was informative, her rates are reasonable, she is located in a very quiet area overlooking green hills, and even asked her husband to drive me to the nearest train station in Ventimiglia without accepting payment for it! Continue reading →