Entries tagged with “Clicks”.


I have not been fitness-conscious in many years, but in preparation for my Camino walk, I decided to invest in a FitBit, a watch that not only tells the date and time, but also provides information about one’s activity in terms of steps and kilometers covered, calories burned, and one’s heart rate. All the measures are tracked daily and weekly, from the time that one startswearing the FitBit. (more…)

Yesterday I visited the Carrol Boyes head office in Paarden Eiland, and was shown around its extensive and impressive Showroom, and Chocolate and Sugar Confectionery production facility by its CEO Craig Ludwig.  (more…)

The Sweet Service Award goes to Discovery Vitality, for keeping its promises on offering its physically active members cash back on their purchases of healthy foods at Woolworths and Pick ‘n Pay, on their shopping at Clicks, and at Sportman’s Warehouse. In addition, they have weekly rewards for fitness achievements, none of which I had used until I visited The Point Mall branch earlier this week, when I received a surprise reward of a car wash at Body Wash discounted to R15 instead of the cost of R80.  (more…)

Last Friday I was honoured to experience a preview of Coco Safar, which opens in Sea Point’s newly developed Artem, previously the Adelphi Centre, today. It houses the world’s first Botanical Coffee and Rooibos Brewery, the top coffee roastery in Africa, and is a top quality patisserie and chocolate supplier, bought to take away or enjoyed sitting down. An exciting coffee and Rooibos drinking Renaissance is being created at Coco Safar in Cape Town today, the culmination of a ten-year development journey. The decor style is inspired by Belle Epoque. (more…)

The Sweet Service Award goes to Frames 4 Africa in Hermanus, and its owner Zelda, for the excellent service of framing a drawing which I had bought at an art gallery, within 24 hours of bringing it to them. Zelda kept her promise of the timing, and sent me a text message to confirm that the framing was ready for collection. I have never received such a speedy framing service!  (more…)

Winchester mansionsThe Sweet Service Award goes to Heritage Western Cape, for turning down an application to demolish the Winchester Mansions, an iconic 90-year old hotel on Beach Road in Sea Point. The developers wanted to rebuild a new hotel on the site, and upgrade it to a 5-star hotel. I personally have an emotional link to the hotel, having spent the first year of my life in it when it still was a block of flats, after immigrating with my parents from Germany, and also getting engaged there for nostalgic reasons many years later.

 

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Rosetta Loadshedding Whale CottageThe Sweet Service Award goes to the Camps Bay Promenade, the Palms Centre, and Rosetta in The Woodstock Exchange, for their proactiveness in countering the Stage 2 loadshedding for Woodstock, the city centre, Tamboerskloof, and Atlantic Seaboard last Saturday.  The Promenade in Camps Bay has just installed its generator (the four Kove Collection restaurants in the building had already installed their own generators), while the Palms Centre also has a generator. Rosetta in The Woodstock Exchange was organised, having pre-brewed its coffee, but was not available with foam! All other coffee shops and eateries in Woodstock, The Fringe, Tamboerskloof, and Camps Bay could not offer coffee nor breakfast between 10h00 and 12h00.  It is a surprise that a centre such as The Woodstock Exchange does not yet have a generator, given the severity and regularity of the loadshedding!  (more…)

hi TFGThe Sweet Service Award goes to hi, a new outlet with an odd name I discovered in the V&A Waterfront, and which belongs to The Foschini Group (designated by a TFG circular logo outside the store).   I was looking for a new iPhone cover, and priced those at Vodacom (who have an irritating new queue numbering system, except that the number issuer was not at his post) as well as at the Apple store, both of these stores being out of stock of iPhone 4s covers.  At hi the cost was only R149 for a reasonable looking cover.  I also found a car charger for the phone at R99, something I did not know existed until I saw a guest using one last week. (more…)

WhaleTalesTourism, Food, and Wine news headlines

*     South Africa has two of CNN Travel Top 10 golf courses in Africa:  The Gary Player Country Club at Sun City, and the Fancourt Links course.

*   All Gold is South African’s best loved brand, and the top 10 brand list includes nine FMCG household brands and the Clicks Club Card.   No beverages other than Coca Cola feature on the Top 10 list, and no wine nor beer brands feature on the Top 30 list, in a study conducted about 8000 brands amongst 15000 South Africans.

*    Durbanville Hills is offering a tasting on 22 August of Sauvignon Blancs and Merlots, from Durbanville Hills, Chile, France, New Zealand and Australia,  led by cellar master Martin Moore.  The tasting will be followed by a Thai green curry dinner. (via De Kock Communications)

*   Madame Zingara’s ‘The Miracle Tour’ is extending its run in the V&A Waterfront to include the rest of winter, the company has announced by e-mail today. (more…)

The Sweet Service Award goes to the V&A Waterfront, and is nominated by Mark Lowe: “I should like to nominate the V&A Waterfront Management for your weekly “Sweet Service Award”. On Friday 18 January I wrote to David Green, CEO of V&A Management, recounting my experience of poor security encountered there when visiting a restaurant at Quay 4 on the night of Thursday 10 January.  I am very pleased to report back that on Monday morning, 21 January I received a very comprehensive response from the V&A’s Adri Roux. This was followed up later in the afternoon by a telephone call from “Bobbie” (I neglected to get her surname, although she did give it to me) who also thanked me at length for taking the trouble to contact V&A management, and explained at some length, what further steps they will be taking to address security issues. I was even invited to come down and be taken on an inspection of the facilities and systems that they have in place! I was very impressed with the responses and had all of my expectations exceeded”.

The Sour Service Award goes to Clicks in Glengarriff Road, Sea Point, and is nominated by Mary Nagle:  ‘Yesterday I was in Clicks on Glengarriff Road in Sea Point when I noticed an elderly gentleman (I would estimate his age to be close to 90) approach one the employees. This assistant, whose name is Cuba, was wearing a ‘Can I help you?’ sign on his shirt. The customer explained that he needed R100 credit for his cell phone. The assistant merely waved his arm n the direction of the queue – there were 7 people standing there waiting for 2 assistants.  I thought it was extremely poor form, given that it was obvious that the customer would not be able to stand in a queue for that length of time, that the assistant didn’t immediately sort out a chair for the gentleman and organise his airtime for him. I wonder about the training provided by Clicks, as it was evident from Cuba’s reaction, that “the minimum is good enough”. I have telephoned to Clicks Head Office this morning to explain to the CEO David Kneale what has happened. I left a voice message and will let you know if I get a response’.  Mary let us know subsequently that she heard from the Clicks Head Office.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.