The Sweet Service Award goes to the Dalewood Fromage factory shop and its Manager Tracey Falconer. I was in Franschhoek and wanted to stop by the shop in Klapmuts, but was running late from a lunch. I called to find out at what time they close. Tracey told me that they close at 16h00, but that she had to do some admin work, and would still be there until 16h45, which suited me perfectly. Not only did I buy their fabulous Camembert and Brie cheeses, but fresher than fresh same-day laid eggs too. (more…)