Entries tagged with “Foschini”.


The new The Yard in the Silo District of the V&A Waterfront opened last week, as a multi-cultural cuisine restaurant, but also offering a bar, a homeware shop, and a Deli. It is the most unique restaurant I have experienced, in its diverse food offering. (more…)

WhaleTalesTourism, Food, and Wine news headlines

*   Etihad Airways has been named as World’s Leading Airline for the sixth consecutive year.   Ecuador was named as the World’s Leading Green Destination.

*   The Robben Island ferry Sikhululekile has experienced regular damage in the Island’s harbour at low tide from an ‘underwater rocky outcrop’, a survey conducted by the Council for Geoscience has found.  Purchased at a cost of R26 million, the ferry was not tested for suitability inside the harbour prior to purchase!  Now the Robben Island Museum is looking to sell the ferry.

*   The Stellenbosch American Express Wine Routes has launched a Wine Tourism Visitor Centre at 47 Church Street, offering (more…)

The Sweet Service Award goes to Pearl Culture in Canal Walk, and its shop assistant Hanile Hugo, for whom nothing was too much trouble in restringing a bracelet in 20 minutes, so that I did not have to return to Canal Walk a few days later to fetch it again.  A pearl bracelet which I bought in their sale was lengthened by Hanile while I waited too, without a charge for the added pearls.    It is sad news that the retail outlet will close down later this year, as it has been a reliable source of pearls, and their restringing service is one of few available by jewellers in Cape Town.  She was friendly and a pleasure to deal with.

The Sour Service Award goes to ‘digitally-led full-service marketing agency‘ NATIVE (who in South Africa would choose such an inappropriate company name?), and its Cape Head Ben Wagner.  Wagner wanted to get hold of a guest of ours, and called us to speak to him.  I explained that we do not have telephones in the rooms, as all guests have cellphones, that all calls are diverted to my cellphone, and that I had left the guest house for the day.  I asked him to contact his friend directly on his German cellphone number as I would only see the guest the next morning – surprisingly he did not have his friend’s number, and neither did I.  Wagner was enraged that he could not get the message to his friend immediately, and was rude and demanding on the phone.  His reaction was beyond the norm for an annoyed person, and he unleashed a Twitter tantrum, with extreme abuse to ourselves!  We had to ask our security company for extra protection of our guest house in Camps Bay, as he tried to gain access to our property.  One wonders how abusive he could become if he were to be annoyed by his clients, including Distell, Foschini, Pernod Ricard, and Pick ‘n Pay, judging by his abusive behaviour towards ourselves.  Wagner’s Twitter Bio states that his Tweets express his own opinions, yet it has the link to the NATIVE website!

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.

On Saturday The Guardian Nigeria published an article Shopping Experience for South African Orange AFCON Visitors’, focusing on the work SA Tourism has done to get shopping malls in Confederation of Africa Cup of Nations (AFCON) 2013 Host Cities to offer sales to make their tenants’ products attractive to the flood of African visitors expected in the country for the AFCON 2013 kick-off on Saturday. It wrote: South African Tourism has formed a partnership with VISA and hundreds of malls across the length and breadth of the country to bring fantastic special offers to all visiting AFCON fans’. The pay-off line for AFCON 2013, developed by SA Tourism, is the ‘Beat at Africa’s Feet’!

Using quotation marks (at the beginning but not at the end!), one can assume that the bulk of the content of the article came from a SA Tourism media release sent to the Nigerian newspaper. It is amusing to read what SA Tourism believes the soccer fans will be attracted to, including clothing retailers, Woolworths and Clicks, as well as international fashion brand stores such as Zara, Louis Vuitton and Gucci, and ‘IT brands like Apple and Vodacom (sic)’! Street vendors selling vegetables also receive an honourable mention, but they hardly would see any increase in business during AFCON!  Ladies fashion stores would be unlikely to attract much male soccer fan custom, if the soccer World Cup 2010 is anything to go by, which was largely attended by male soccer fans.

This is how SA Tourism romanticised the retail treats for the visiting soccer fans: “… from big, bright air-conditioned shopping malls to street vendors selling home-grown vegetables, visitors can buy anything and everything in our cities and towns, which each have landmark shopping hubs where all the major retail chains, and many others, are trading.  Goods range from imported furniture, designer clothes, kitchenware, computers, techno gadgets, audiovisual equipment, jewellery and more. Edgars, Clicks, Mr Price, Foschini, Stuttafords, Truworths and Woolworths are some of the popular retail chains in the rainbow country including top-end international stores like Zara, Louis Vuitton, Gucci and The Body Shop, and IT brands like Apple and Vodacom. There are also smaller businesses that are big on choice, personalised service and variety in everything from designer baby gear to bathroom accessories, footwear, books, kitchen gadgets, high-end computers and smart phones; including hand-crafted chocolates, diamond, gold and other precious trinkets to adorn the body with”.

Cape Town and the Western Cape will be missing out on the soccer shopping as well as tourism extravaganza, given the bungling of the bid for Cape Town as Host City by City of Cape Town Councillor Grant Pascoe, Mayoral Committee member for Tourism, Events and Marketing!  Ticket sales for the three week AFCON 2013 soccer schedule have been slow, due to a lack of marketing, constrained by ‘limited resources’, said the CEO of the Local Organising Committee Mvuzo Mbebe, quoted on SouthAfrica.info. Currently only two-thirds of the 500000 tickets for the tournament, to be played in Johannesburg, Rustenburg, Nelspruit, Durban, and Port Elizabeth, have been sold.  The opening match between Bafana Bafana and Cape Verde in Johannesburg on Saturday appears to be close to fully booked.  Television coverage over the three week period is expected to reach 2,3 billion viewers.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage