Entries tagged with “Gardens Centre”.

The Sweet Service Award goes to the Dalewood Fromage factory shop and its Manager Tracey Falconer. I was in Franschhoek and wanted to stop by the shop in Klapmuts, but was running late from a lunch. I called to find out at what time they close. Tracey told me that they close at 16h00, but that she had to do some admin work, and would still be there until 16h45, which suited me perfectly. Not only did I buy their fabulous Camembert and Brie cheeses, but fresher than fresh same-day laid eggs too. (more…)

The Sweet Service Award goes to Wizardz, and its assistant Yumnah, who assisted me in the layout and first print run of my first book ‘SwitchBitch: My journey of transformation from Sour to Sweet’. I had a deadline for the launch for 20 December, and I was in Yumnah’s hands to get the copies printed and bound by the day before. I received a message on the 15th already, telling me that the books were ready for collection at the Garden Centre branch. This was unexpectedly good service. In a very quick turnaround time, the staff was also able to print a small amount of menus onto the photograph of the book cover, which meant that I did not have to wait for them or return to fetch them!  (more…)

The Sweet Service Award goes to The Silo Hotel. As the Rooftop Bar is so popular now, one has to book a table for it. Training Consultant Mark Bland was kind enough to organize this for me. We enjoyed a drink with the glorious views and sunset from the Rooftop, and experienced The Royal Portfolio charm of its staff, starting with Louis Page, the Assistant Restaurant Manager, who we bumped into upstairs. He immediately offered to take us (more…)

I had the misfortune to experience Dubai under less than perfect conditions, and with it Emirates airline, which once was the best airline in the world (now dropped to number four, as rated by Skytrax)! A City Tour by Sun Tours helped to restore my appreciation for what Dubai has to offer! (more…)

shimmy-beach-club-goldfishThe Sweet Service Award goes to Shimmy Beach Club and its GM Malcolm Moodie, its Deputy GM Stephan Fourie, the Shimmy Luxury Collection CEO Nicky van der Walt, and The Ritz GM Clayton Howard, for allowing me to see the fantastic Goldfish concert at Shimmy Beach Club earlier this week, and with it fantastic seating which enabled me to take excellent photographs and videos.  It is a world class act, and it filled me with pride to see how far this talented duo has come.  Impressive too was the ease of getting there with Uber, and then being shuttled to the Shimmy entrance.  (more…)

imageThe Sweet Service Award goes to Le Lude, for its sponsorship of the pianist fee of François du Toit for his two magnificent Beethoven concerts over two evenings in the City Hall, to the joy and pleasure of Cape Town classic music lovers!




FacebookThe Sweet Service Award goes to Facebook, for removing two defamatory comments about restaurants I had visited, on the Facebook restaurant review page ‘Cape Town Restaurants, the Good, the Bad, and the Nastyyyy…‘, within an hour of my request, agreeing that they were harassment. (more…)

Pick 'n Pay logo 2The Sweet Service Award goes to Pick ‘n Pay Gardens Centre and its staff member Annie Hendricks.  Annie has been praised on numerous occasions on this Blog for her wonderful service in packing our weekly grocery order and delivering it to our guest house.  Before my trip I sent her an sms to notify her that I had sent her an order.  She replied that she was ill, and that her colleague who does the orders when she is off had been moved to another branch.  As it was a busy weekend, we could not do without the order.  Annie smsd that she would get someone else to do the order for us.  When Pick ‘n Pay arrived, there was Annie, who had got out of her sickbed to assist ourselves and two other clients with their orders, offering service beyond the call of duty. (more…)

Kfm logoThe Sweet Service Award goes to Kfm, for its improved broadcast quality and volume in Stellenbosch, Franschhoek, Camps Bay, and in Hout Bay.  After years of only receiving the radio station in the car or by livestreaming, and then not very well (in the car in Franschhoek in particular), the radio station is now broadcasting on a number of frequencies close to its main 94.5 FM frequency!  The Kfm App is fantastic too, with better quality than livestreaming via the internet, and the radio station on can be listened to all over the world.  (more…)

AA flightThe hospitality industry is a tough (self-inflicted) taskmaster, especially when you have a ‘boss’ as tough as I have, 24/7 duty being the norm!

A gathering of the von Ulmenstein family in Ulm, to explore the origin of our family name and title granted by the then Kaiser Karl the Sixth more than 300 years ago, was the impetus for the journey, to which I have added additional (more…)