Tag Archives: Grand Provence

WhaleTales Tourism, Food, and Wine news headlines: 9 October

WhaleTalesTourism, Food, and Wine news headlines

*   Air France and kulula.com have created a codeshare agreement, allowing passengers to connect with Air France from a number of domestic airports in checking in their luggage, and doing their own one-stop check-ins.  Premium Air France passengers will be able to use the SLOW Lounges at Cape Town, Durban, and Johannesburg airports.

*   In a bid to protect the rhinos in the Kruger National Park from poaching, it is offering for sale groups of 20 white rhinos or more.   In the past year 1000 rhinos were poached, the rhinos in the Kruger Park being the main target.

*   Michael Bublè is coming back to Cape Town on 19 March, but his concert will be held one night only, and at the Cape Continue reading →

WhaleTales Tourism, Food, and Wine news headlines: 17 September

WhaleTalesTourism, Food, and Wine news headlines

*   A travel study conducted on behalf of Google in the USA has found that mobile Apps are less likely to be used to plan and book a trip, multiple devices now being used to book trips.  The ‘Traveler’s Road to Decision‘ is yet to be published, but report highlights have been released.  Search engines are increasingly consulted first in planning a trip, and in searching for car rental, cruises, and accommodation, at the expense of Apps, for leisure travelers, while business travelers mostly use mobile Apps to make travel bookings.

*   Telegraph Travel recommends how to spend 36 hours in Franschhoek, including staying at La Residence, eating at Pierneef à La Motte, The Kitchen at Maison,Grande Provence, and La Residence; tasting wine at Boekenhoutskloof (sneaking in Waterford in Stellenbosch); and visiting the Huguenot Monument, Babylonstoren, the Franschhoek Motor Museum, and the Holden Manz Gallery.

*   The Hospitality Investment Conference Africa (HICA) has held in Cape Town, and became a platform for the launch of a Continue reading →

SA wine tourism ‘revolution’ praised by leading wine writer Robert Joseph!

South Africa’s wine industry was praised for ‘amongst the most exciting wine countries in the world’ last week by top UK wine writer Robert Joseph, who also praised it for ‘the complete revolution in wine and wine tourism’ in the past 25 years, says the media release of Great Wine Capitals Global Network. The organisation hosted an awards lunch at La Motte, to celebrate the South African winners in the annual Great Wine Capitals Wine Tourism Awards, with Joseph as the guest speaker.

Despite praising the progress made in the R5 billion South African wine tourism industry, with about 300 local wine estates according to Business Report, Joseph said that wine tourism should be developed more aggressively around the world.  ‘There is a common misconception that wine tourism is about tasting and buying wine. It is not. It is about entertainment and building profitable relationships. Wine tourism needs to attract more visitors, get them to spend money, get them to become regular visitors and encourage them to become ambassadors. It is also about learning from your visitors and addressing their needs‘, he told the wine industry representatives.  He shared that 9% of the American wine purchases for home drinking is bought at the cellar door.

Joseph urged wine estates to not offer free cellar-door tastings. ‘If you charge, you have to think about what you are giving them and you have to give them fair value. Charging means your visitor knows where he or she stands. Paying implies a clear-cut and transactional relationship.  When you don’t charge, the parameters are not clear and often the interaction between producer and visitor can feel more like a bad blind date. It’s far better to subsequently give a complimentary offering and to be thanked than to be expected to give something for nothing at the outset’, he said.

Addressing customer feedback, Joseph urged wine estates to pay close attention to what visitors were saying about them, by monitoring tourism feedback sites and responding to both praise and criticism, to develop relationships with their wine customers.  He urged wine estates to pay attention to the search engine optimisation of their websites, to ensure that they are mobile-friendly, and that the labels and tasting rooms have QR codes to allow customers to seek further information about the wines.

He also urged a focus on designated drivers, given the stricter drink-drive legislation in most countries.  More should be done to make designated drivers feel welcome, he encouraged.  ‘The same goes for any non-wine drinkers who are part of a group, and also children. They also need to be entertained.  Offer more than just wine.  Offer activities that will also appeal to those not drinking wine. If you don’t provide food, allow people to use your facilities so they can barbeque or picnic at your venue. Let them bring their pets.‘

He recommended that wine buying by international tourists should be made simpler and cheaper. ‘Instead of shipping from your winery, arrange for distributors in the home countries of your visitors to deliver to them directly. This model is being used by some producers in Europe and is working successfully’.

At the Great Wine Capitals Global Network event, La Motte was announced the 2013 South African Best of Wine Tourism Awards winner, the second year running, and was a Global winner in the Sustainable Wine Tourism Practices category this year.  Although announced six months ago already, the awards per category were presented to the winners at the event last week:

*   Creation: Innovative Wine Tourism Experience

*   Grand Dedale Country House at Doolhof:  Accommodation

*   Grand Provence: Art and Culture

*   Tokara:  Wine Tourism Restaurant

*   Waterkloof:  Wine Tourism Services, and Architecture and Landscapes.

Cape Town/Winelands, Mainz-Rheinhessen in Germany, Bilbao-Rioja in Spain, Bordeaux in France, Florence in Italy, Mendoza in Argentina, Porto in Portugal, San Francisco/Napa Valley in the USA, Christchurch in New Zealand and Valparaiso/Casablanca in Chile are members of the Great Wine Capitals Global Network.

Joseph is editor at large of ‘Meininger’s Wine Business International ‘ and author of the ‘Wine Travel Guide to the World’. He is also the founder of the UK-based International Wine Challenge and of multiple Wine Challenges throughout Asia and eastern Europe. Joseph’s thejosephreport.com is one of the most respected and controversial international wine industry blogs.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage

Café Dijon and Ou Meul Bakkery move to Cape Town, and other Spring restaurant news!

Our list of latest restaurant openings and closures lists more openings than closures, and a number of restaurant location changes. This list is updated continuously, as we receive information:

Restaurant Openings

*   Café Dijon has closed its restaurants on Plein Street and at Zorgvliet in Stellenbosch, and has opened in the Rockwell Centre in Green Point, Cape Town, on Napier Street opposite Anatoli’s.

*   Luke Dale-Roberts, Eat Out Top Chef at The Test Kitchen, is to open a real test kitchen, called The Kitchen of Dreams, a private experimental place to develop new recipes, at the Old Biscuit Mill

*  Chef Luke Dale-Roberts is opening a pop-up Pot Luck Club in Swiss ski resort Verbier, at the Hotel Farinet, from 8 December – April, to be run by him, his chef Nicolas Wilkinson, and front of house Selena Afnan-Holmes.

*   Col’Cacchio has opened a new outlets in Westlake, and a new one is coming in Claremont too.

*   A new Vida é Caffe new branches are to open on Maindean Place in Claremont, at the new Wembley Square 2 development, at The Paddocks, and Groote Schuur.  Two more branches are planned for Mauritius.

*    Honest Chocolate is opening a second outlet, a ‘production kitchen’ in the Woodstock Industrial Centre

*   Moyo is to open in November, where the Paulaner Braühaus was in the V & A Waterfront.  It has taken over the tearoom at Kirstenbosch already.

*   TRUTH Coffee has opened on Buitenkant Street

*   FEAST is to open where Franschhoek Food Emporium was, in Place Vendome

*   Deluxe Coffeeworks has opened where Reuben’s Deli used to be in Franschhoek.

*   Okamai Japanese Restaurant has opened at Glenwood wine estate in Franschhoek

*   Cavalli restaurant is said to open on the stud farm on R44, between Stellenbosch and Somerset West, this year or next

*   The Slug & Lettuce has opened where Beads was on Church Street in Stellenbosch

*   Stables at Vergelegen Bistro has opened as a lunch restaurant in Somerset West.  Its Lady Phillips Restaurant is being given a make-over by Christo Barnard, and will open on 1 November with a new name called Camphors at Vergelegen. The new chef will be PJ Vadas, previously of The Roundhouse in Camps Bay.

*   Coopmanshuijs in Stellenbosch is opening a restaurant.

*   Chef Johan van Schalkwyk has left the Stone Kitchen at Dunstone Winery, and has opened his own restaurant Twist Some More in Wellington.

*    Chef Bjorn Dingemans has opened The Millhouse Kitchen restaurant on Lourensford wine estate in Somerset West.

*   Chef Shane Sauvage (ex-La Vierge) has opened La Pentola restaurant in Hermanus.

*   Ali Baba Kebab (renamed from Laila) has opened as a small beef and lamb kebab take-away and sit-down outlet, next door to Codfather in Camps Bay

*   Gibson’s Gourmet Burger and Smoked Ribs has opened as a 70-seater restaurant in the V&A Waterfront, taking part of Belthazar. Owned by the Belthazar/Balducci group.

*   Down South Food Bar, previously on Long Street, is said to re-open in the Riverside Centre in Rondebosch

*   Ou Meul Bakkery from Riviersonderend has opened a bakery and coffee shop in Long Street

*   Deluxe Coffeeworks has opened a roastery and coffee bar at 6 Roodehek Street

*    The Deli @ The Square has opened at Frater Square in Paarl.

*   David Higgs (ex Rust en Vrede) is opening a new 30 seater restaurant in The Saxon in Johannesburg.

*   Big Route Top Gourmet Pizzeria has opened on Main Road, Green Point, next door to Woolworths, serving 52 different pizzas, salads and crêpes.

*   Cousins has opened in the Parliament Hotel, where Il Cappero used to be.

* Aces ‘n’ Spades Bar has opened in ex-Boo Radley on Hout Street

*   No. 6 Restaurant at Welbedacht has opened at Welbedacht/Schalk Burger & Sons wine estate in Wellington, run by the ex-owners of Oude Wellington

*   Café Dulce is to open a new branch in Tygervalley Centre

*   Gourmetboerie is to open at the bottom end of Kloof Street, where Depasco used to be, in October.

*   Kushi Indian Restaurant has opened a branch on Main Road in Sea Point

*   Time & Place Restaurant and Bar has opened on the corner of Wale and Buitengracht Street

*   Make Sushi Bar has opened in Sea Point

*   Thai Café is opening on Plein Street, Stellenbosch

*   Simply Asia has opened in Paarl

*   Restaurant @ Zomerlust has opened in Paarl

*    Christina’s has opened at Van Loveren in Robertson

*   Bellini’s is said to be opening on Greenmarket Square in October

*   Moksh Authentic Indian Cuisine restaurant has opened in Paarl

*   Vino’s has opened in Wellington

*   Alfama’s has opened on Waterkant Street

*   Taj Mahal has opened in Sea Point

*   It’s a House is to open on Jarvis Street in October, as a bar, coffee shop, and design art space.

*   Lion’s Head Bar is to open on Bree Street in October, selling craft beer and food

*   An Indian restaurant is to open in the original Madame Zingara building on Loop Street, by the Madame Zingara Group

*   The Caviar Group is opening three new restaurants in the Gateway Centre in Umhlanga by the end of this year: Beluga, Sevruga, and Osetra

*   A new bar and Café is to open underneath the Cape Royale Luxury Hotel, where Bamboo used to be

*   Cattle Baron has opened in Hermanus.

*   Café Blanc de Noir has opened on Brenaissance wine estate in Stellenbosch

* The Reserve is said to be opening a beach restaurant in the V&A Waterfront.

*   Chef Nic van Wyk, previously with Terroir, is opening a restaurant at Diemersdal in Durbanville during the course of this month.

*   Lizette’s Kitchen has opened in Vöelklip, Hermanus.

*   Cattle Baron is to open at Pontac Manor in Paarl

*   Col’Cacchio is opening in Hermanus at the end of November

*   Merchant Café is opening on Long Street, opposite Merchants on Long, later this month.

* Paulina’s Restaurant is opening at Rickety Bridge in Franschhoek

*   Ocean Jewel Deli opens at Woodstock Junction on 22 October.

*   Buitenverwachting has opened a Coffee Shop and Roastery

* Wakaberry is opening on Kloof Street at the end of October

*   Rock Sushi Thai has opened in Meadowridge

*   Jimmy Jimanos sports bar is opening on Long Street

*   Dolcé Bakery is opening in St John’s Arcade in Sea Point

*   The Coffee Bloc has opened at Buitenverwachting

*   The Salzburger Grill has opened in Sea Point

Restaurant Closures

*   Sabarosa in Bakoven has closed down.

* Sunbird Bistro in Camps Bay has closed down

*   Limoncello in Gardens has closed down, but is continuing with its pop-up restaurant truck

*   Paparazzi has closed down on St George’s Mall

*   Wicked Treats in Franschhoek has closed down.

*   Casa Nostra has closed down in Sea Point, until it finds a new venue.

*   Bistro on Rose in Bo-Kaap has closed down as a restaurant

*   The Kove in Camps Bay has closed down, its space has become part of sister restaurant Zenzero

*   Sinnfull has closed down in Sea Point and Camps Bay

*   Liam Tomlin Food is closing down in Franschhoek at the end of October

Restaurant staff/venue changes

*    Il Cappero has moved from Barrack Street, to Fairway Street in Camps Bay.

*  Table Thirteen has reduced in size in Green Point and will open in Paarden Eiland later this year.

*   The V&A Waterfront Food Court is closed for renovations until November.  A sign outside the construction area lists the following businesses moving into or returning to the area: Primi Express, Anat, Carnival, Nür Halaal, Royal Bavarian Bakery, KFC, Boost Juice, Simply Asia, Steers, Debonairs, Subway, Marcel’s, and Haagan Dazs.  Nando’s is also opening.

*   Fyndraai Restaurant will move to another building on the wine estate in November, and will offer fine dining.  The current restaurant will serve light lunches and picnics.

*   Josephine Gutentoft has moved to Makaron at Majeka House as Restaurant Manager and Sommelier.

*   The Reserve has changed its name to Reserve Brasserie. Seelan Sundoo, ex Grand Café Camps Bay and ex La Perla, is the new consultant chef and GM (Seelan Sundoo has since left, now running the Shimmy Beach Club).

*   Chef Andrew Mendes from ex-Valora is now at Nelson’s Eye restaurant, where they are setting up a lunch section and cocktail bar upstairs.

*   Giulia’s Food Café Restaurant has opened where Miss K was on Main Road, Green Point. Now serve Italian-style lunch and dinner, but have retained some Miss K breakfast and pastry items.

*   Having bought the farm about 18 months ago, Antonij Rupert Wines has taken over the Graham Beck Franschhoek property. They will re-open the tasting room in October, initially offering all its Antonij Rupert, Cape of Good Hope, Terra del Capo, and Protea wines to taste.  They are renovating the manor house, to which the Antonij Rupert and Cape of Good Hope wines will be moved for tasting at a later stage.

*   Orphanage is expanding into a property at its back, opening on Orphan Street, in December, creating a similar second bar downstairs, and opening Orphanage Club upstairs, with 1920’s style music by live performers

*   GOLD Restaurant has moved into the Trinity building

*   Opal Lounge has closed down on Kloof Street, and has moved into Blake’s Bar building, renaming it Dinner at Blake’s. A wine and tapas bar has also been opened, called Bar Rouge.

*   Mano A Mano has opened on Park Street, where Green’s used to be.

*   MondeVino Restaurant at Montecasino in Johannesburg, the MasterChef SA prize for the next two years, is to be renamed Aarya, and is to be run by Chef Deena Naidoo from November onwards.

*   Bizerca has moved into the ex-Gourmet Burger space in Heritage Square on Shortmarket Street.

*    Co-owner Abbi Wallis has taken over the running of The Stone Kitchen at Dunstone Winery in Wellington.

*   Marcelino has left Marcelino’s Bakery, leaving the control with Mr Zerban.  A Zerban’s style restaurant is being added onto the bakery and will open mid-October.  It will change its name to EuroHaus.

*   Chef Chris Erasmus from Pierneef à La Motte is doing a stage with Chef Rene Redzepi at Noma, the number one World’s 50 Best Restaurants, in Copenhagen this month

*   MasterChef SA runner-up Sue-Ann Allen is joining South Africa’s number one Eat Out Top 10 restaurant The Greenhouse as an intern for a month, from 21 August.

*   Vintage India has moved out of the Garden’s Centre to the corner of Hiddingh and Mill Street, around the corner.

*   Nook Eatery in Stellenbosch has been sold, with new owners.

*   Crêpe et Cidre has closed down in Franschhoek.  Gideon’s The Famous Pancake House has opened in its space.

*   Brampton winetasting bar on Church Street, Stellenbosch, is undergoing renovations to treble its current size, planning to reopen in the first week of September.

*   Noop restaurant in Paarl has new owners

*   Buena Vista Social Club has changed its name to Barbosa Social Club

*   Chris Marais is the new chef at Blaauwklippen, previously with The Oyster Box

*   Daniel de Villiers is the new chef at Grand Dedale in Wellington, previously with Delaire Graff

*   Phil Alcock is the new chef at Two Oceans Restaurant at Cape Point, having previously worked at The Cape Grace, The Showroom, maze, and more

*   Albert van der Loo, previously with Le Coq and Dieu Donne restaurants in Franschhoek, is the new Head Chef at Oude Werf Hotel in Stellenbosch.

*   Chef Emile Fortuin, who was at Reuben’s Robertson for a very short time, has left and moved to Tokara

*   Camil and Ingrid Haas (ex Bouillabaisse and Camil’s) have returned to Franschhoek, with the view to get involved in a restaurant

*   Chef Cheyne Morrisby has left The Franschhoek Kitchen at Holden Manz, and has joined the Mantella Group (owners of Blake’s and ex-Opal Lounge). Update: Chef Cheyne has left the Mantella Group, after a very short time.

*   Tiaan van Greunen is the new Executive Chef at Reuben’s at The Robertson Small Hotel, after the departure of Emile Fortuin

*   Alex von Ulmenstein is the new Restaurant Manager at Indochine, at Delaire Graff Estate

*   Manager Raymond Brown has left Reuben’s Franschhoek, and has been replaced by Martell Smith.

*   Zelda Oelofse is the new Manager of Harvest Restaurant at Laborie, having taken over from Yolanda Prinsloo.

*   Maryna Frederiksen is the new Executive Chef at The Franschhoek Kitchen at Holden Manz.

*   The ex-Caveau owners are said to be taking over the running of the Twankey Bar of the Taj hotel.

*   Sand at The Plettenberg hotel has changed its name to Seafood at The Plettenberg.

Restaurant breaks

*   Grande Provence is closing on Sunday evenings until the end of September.

*   Tokara is closing for a Spring break from 24 September – 4 October

*   Planet Restaurant is closed on Sunday evenings until the end of September

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage

MasterChef SA episode 16: Who will be booted out? Win with The Restaurant at Grand Provence!

MasterChef SA is the talk of the country, and we have only 3 more gripping episodes to look forward to in this season 1. To spice things up a little, we have launched two competitions, the first being a prediction of who will win MasterChef SA in episode 18.

We are also running the last of a weekly lucky draw for the correct prediction of who will be booted out of MasterChef SA every week. For the correct prediction of who will leave MasterChef SA in episode 16 on Tuesday (3 July), Grande Provence has generously offered a 3-course restaurant voucher for two, to the value of R600, to the winner.

Darren Badenhorst is the new Executive Chef at Grande Provence.  He left school in Durban to study marketing, but gave up after a year, because he realised that his passion lay in cooking. He enrolled at the Christina Martin School of Food and Wine, the most prominent culinary school in KwaZulu-Natal, where he did a one year intensive, ‘extremely strenuous’, diploma course.  From there he went to the Benguerra Lodge in Mozambique as Executive Chef, but his stay was short-lived, having to evacuate the island after the worst ever cyclone to hit Africa destroyed most buildings on the island. He was appointed at Zimbali Boutique Hotel as Chef de Partie. He then moved to Eat Me Gourmet Café, a private contract catering company, and to Three Cities‘ One on One Events catering company, promoted to Executive Chef.  Feeling that he had reached a glass ceiling, he moved to the Cape, and joined Gregory Czarnecki at Waterkloof. In this time he met Grande Provence Chef Darren Roberts at one of the magnificent Big Five Multiple Sclerosis charity lunches at which Waterkloof had participated. He started at Grande Provence over a year ago, and has taken over from Chef Darren Roberts, who has taken up an appointment in the Seychelles.

He sees the level of cuisine in the Cape to be far beyond that of any other region, and believes that competition between restaurants brings out the best in them, and is key to creating consistency. Flair and passion must show at all times.  He admires Neil Jewell for his charcuterie, there being no comparison, and Chef Margot Janse from Le Quartier Français, for her creativity and experimentation with the food that she prepares.  Chef Darren Badenhorst says that he will not change the menu drastically, sticking to the fine dining French cuisine with an Asian twist.  The quality will be the same, but he will add his stamp to it.  He has a small team of six in the kitchen, which will grow next summer.  He lives on the Grande Provence farm, and loves his job, rarely taking time off.  He likes to create dishes with balance, in texture and in colour. Coming from the Natal coast, he loves diving and spearfishing, and also therefore preparing seafood. His first new addition to the menu is a delicious soft shell crab starter on pan-fried sushi with sesame seed, with a soft boiled yolk presented in a beautifully crafted kataifi pastry, the colour coming from a red pepper aioli, and finished off with soya and wasabi pearls.  His new Ballontine of Chicken with a bone marrow centre, truffle of pomme duchess, carrot and cardamom pureé, morel mushrooms, cracked black pepper, and fresh Japanese truffle, is an artistic portrait that could have been framed and hung in the Grande Provence Gallery!

Karl Lambour, previously with Holden Manz and Constantia Glen, is the new GM of Grande Provence.

Tweet your prediction of which of the 5 remaining finalists will be booted out of MasterChef SA to @WhaleCottage, or write it as a comment to this blogpost. Closing time for entries is Tuesday 3 July at 19h30, at the start of episode 16.  The winner will be contacted immediately after the show ends. Should there be no correct entry received, the prize will go into the main prize for predicting the winner of MasterChef South Africa.

POSTSCRIPT 3/7: There was no winner of this prize tonight, as no one guessed that Lungile Nhlanhla would be sent home from MasterChef SA tonight. It will be packaged into the main competition prize for correctly guessing the winner of MasterChef SA.

The Restaurant at Grande Provence, R45, Franschhoek. Tel (021) 876-8600.  www.grandeprovence.co.za Twitter: @GrandeProvence  Monday – Sunday Lunch, Monday – Saturday Dinner.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.comTwitter:@WhaleCottage

Grande Provence Sweet and Lime Media Marketing/Media Mountain Sour Service Awards

The Sweet Service Award goes to Donovan Dreyer, the new Food & Beverage Manager of Grand Provence in Franschhoek, who came over to introduce himself when a colleague and I popped in to see the latest exhibition at the art gallery and had a cappuccino and a dessert each.  We were served the most beautiful desserts I have ever seen, and they matched their visual attractiveness with exquisite taste as well.    My colleague had an apple and mango tart with a tiny toffee apple on top, as well as the greenest scoop of apple ice cream on a chocolate biscuit base.  My dessert was a mini chocolate-filled croissant-like pastry, served with a thick vodka cream.  Executive Chef Darren Roberts is a talent to be watched. Donovan refused to let us pay, and we left Grand Provence impressed with their friendliness and professionalism. 

The Sour Service Award goes to Lime Media Marketing/Media Mountain, a company that has changed its name a number of times since calling in the past six months or so.  In heavy recognisable (almost trademark) Manchester accents the staff introduce themselves as a “Google certified company” and promise immediately to put one at number one position “on the first page of Google”.  I was offered a special for the Plettenberg Bay accommodation page, at a discounted rate of R 1 300 per month, down from R 4 600.   When I asked where it would be located on the Google page – as an ad on the right hand side, as an ad at the top, or as a normal Google listing, tele-sales caller Matthew could not reply, passing me on to Ben.   Normally Google ads are charged on a pay-per-click basis.    It is obvious that the company is a call centre, as one hears the buzz of numerous other callers (I heard the same salescall go out to an accommodation establishment in Hout Bay whilst speaking to Matthew).  No written communication is sent, the transaction being done electronically, so that one cannot see the paperwork at all, which makes one suspicious already.   A guest house colleague in Camps Bay, Sally from Atlantic Suites, has also experienced the pushy nature of the company, having been intimidated by them when she did not pay immediately on what the company had felt had been a done deal.

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog.  Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com.   Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.