Pick_n_Pay-logo-19A17F34E4-seeklogo.com_The Sweet Service Award goes to Pick ‘n Pay, for their efficient Twitter service.  As the telephone number of the Camps Bay store had changed and is not provided by the Telkom voice which informs that the old number is no longer valid, I Tweeted the retailer, and received the new number within ten minutes!  The Camps Bay store has a new manager Grant Ross, and the store’s service has improved greatly since he took over, it previously having been one of the worst managed stores in the group.  Earlier this week I bought an sms bundle for a member of staff, but had been given a MTN data voucher, which my colleague put into the phone, not realising the error made by the Pick ‘n Pay till operator. Grant kindly replaced the data bundle with an sms bundle voucher. (more…)