Entries tagged with “Hilton Ruch”.

The Sweet Service Award goes to the Twelve Apostles Hotel, and its F & B Manager Hilton Ruch. On my way home from dancing at Constantia Nek recently, I stopped by at their Café for a dry cappuccino. Not expecting Hilton to be at work after 22h00, I asked one of the staff to pass on my regards to him. She told me he was still at work, and called him. He chatted, and told me about their new Vegan High Tea, a first in Cape Town it would seem, as well as other news. The dry cappuccino was perfectly made, and they have marshmallows too, a weakness. When I requested the bill, I was told that Hilton had taken care of it,

imageThe Sweet Service Award goes to the Twelve Apostles Hotel & Spa and its Food & Beverage Manager Hilton Ruch, who assisted me in getting a table inside the Café Grill, when the staff had said that only outside tables were available. He also personally made two dry cappuccinos for me, and then offered to find a slice of chocolate cake, which offer I did not decline! When I requested the bill, the staff said that it had been taken care of! I have been impressed in the past with Hilton walking the hotel’s restaurant and bar floors, checking on all the facilities it offers.  (more…)

imageTwelve Apostle’s Hotel PR consultancy Five Star PR invited a number of writers to try the new Winter Menu yesterday, on a sunny winter’s day, with Lion’s Head in the background. I was impressed with how the level of the cuisine at Azure restaurant has improved since my last visit. (more…)