Tag Archives: Jardine

Restaurants offering Food Delivery/Collection during 2021 Level 4 Lockdown: Cape Town and Winelands.

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Cape Town and Winelands Restaurants have been quick to set up a Delivery and/or Collection Service, since President Ramaphosa announced the Level 4 Lockdown on Sunday,  closing down all restaurants for Sit-Down Service in the country.

Whilst surviving two restaurant closures in Lockdown last year, this restaurant Level 4 closure appears to have caught many by surprise. Many restaurateurs have become wiser through last year’s experience, and have calculated the break even point in terms of minimum income to be made. Combined with the rain all week to date and freezing cold, and the fear of the fast-spreading Delta Covid variant, many restaurants are making losses by being open for Take-Aways. Continue reading →

23 SA Restaurants make it onto the 50BEST Discovery restaurant and bar list, but does it really mean anything?

 

It is the season of Restaurant Awards and accolades, and the newest one is 50 BEST Discovery, launched just two weeks ago by the World’s 50 Best, a credible ranked list of the best restaurants in the world. In total, 27 South African establishments appear on this new list, of which 23 are restaurants, ten in Cape Town, and with some strange inclusions. I had to ask myself what this is all about, reading the motivation for and description of this newest accolade. Continue reading →

American Express announces Top 2020 Dining Award winners, with a Johannesburg bias!

It was a multi-Award day on Monday this week, with both American Express (for the Western and Southern Cape), as well as the Gourmet Guide (National) announcing their 2020 Restaurant Award winners. A week earlier American Express had announced its Gauteng, Free State, and KwaZulu-Natal Awards. There were many similarities in the winners, yet some strange winners in the American Express Dining  awards documented in this post. Continue reading →

Eat Out Awards 2018: a refreshing change, knocks old-guard chefs off their multi-restaurant perches!

I could not think it possible that the Eat Out Awards 2018 could be so refreshingly different, but it appears that new Head Judge Margot Janse has created a fresh new look at the restaurant judging criteria. Many of our top old-guard chefs took a severe beating at the Awards last night!  Continue reading →

Eat Out announces the Top 30 Restaurant list for 2018: some surprise inclusions and exclusions!

This afternoon Eat Out announced its list of the Top 30 restaurants in our country for this year. The Top 20 restaurants will be revealed at the Awards ceremony on 18 November at GrandWest, and the Top 10 list within that ranking. There are some surprise inclusions and exclusions in this list.  Continue reading →

Does CNN’s ‘7 stunning Cape Town vineyards’ list have any credibility when they are not in Cape Town?!

haute-cabriere-restaurant-views-2-exlarge-169In my book CNN is a credible news agency, but this image has been severely dented by an article entitled ‘7 stunning Cape Town vineyards with food as good as the wine’, written last week by one Griffin Shea. Not one of the seven wine estates featured are in Cape Town!

The article introduction is short and sweet: ‘It’s no secret that in Cape Town, good wine abounds. But wine farms also host some of South Africa’s best restaurants, which pride themselves on serving up meals from ingredients often grown just steps away from the tables. These restaurants have won enough awards to fill walls, but like so many of South Africa’s best places to eat, they’re generally relaxed, unpretentious affairs where the prices won’t break the bank. Many of the menus are deceptively simple, heavy on local ingredients and farm fare, but prepared with passion and care’.

It does not state on which basis the wine estates were selected, but obviously they had to have a ‘great‘ restaurant, Continue reading →

Looking back: 2011 the worst year ever?

2011: what a year it’s been for the world, South Africa, and Whale Cottage – unpredictable, up and down, and a year in which one had to rethink every way in which one has run one’s business and life.  Most would say that it’s been one of the worst years ever!  But despite the tough times, there has been a lot to be grateful for as well.  I have summarised some of the high and low lights of the year:

1.  The knock which tourism took, especially from May – August, in being one of the worst winters ever experienced, had an effect on all sectors of the economy.  Restaurants frantically offered specials to gain cashflow, guest houses went back to dropping rates as they do in winter, and few took rate increases in summer, unlike their hotel colleagues, who suffered poor occupancy too.  More hotels and restaurants closed down than ever seen before. The recession in the UK hit South African tourism and wine sales badly, previously our major source market. From 50 % of our business in the summer months in Camps Bay, the UK business will be no more than 5 % this summer.  High airfares and the crippling UK airport taxes have not helped. The tourism situation was so bad that we wrote an Open Letter to national Minister of Tourism Marthinus van Schalkwyk, as Cape Town Tourism and Cape Town Routes Unlimited were not aware of how bad things were in the Cape, and therefore did nothing to market the region and to help the tourism industry. Cape Town Tourism spent all its energy on Twitter, not yet the medium of communication of our average tourist, and on wasteful promotions, and therefore we did not renew our 20 year membership. The welcome increase in German tourists has not made up this shortfall, but we have been delighted to welcome many more South African guests.   The World Cup has become a swearword, the reality of its lack of a tourism benefit becoming clear. A blessing from Santa has been a much improved festive season, with no snow-bound tourists or strong south-easter wind, as happened last year.

2.  Events are hugely beneficial for business, and the Argus Cycle Tour, J&B Met, and Cape Town International Jazz Festival attracted out of town guests. The U2 and Coldplay concerts helped fill beds and delighted Cape Town audiences.  A fantastic outcome of Coldplay’s performance is that the music video for ‘Paradise’ was filmed in our city, the Boland and the Karoo – no better part of the world could have been chosen for this song!

3.  Cape Town has had an exceptional year, the darling of the world, winning the World Design Capital 2014 bid, Table Mountain being named one of New7Wonders of Nature (amid some controversy and as yet subject to verification), named top destination in TripAdvisor Travellers’ Choice Destination (for what it was worth!), and featuring strongly in the new James Bond book ‘Carte Blanche’.  Our city hotels, especially the Cape Grace and Steenberg Hotel, featured on international top hotel lists. Good news was the sale of the V&A Waterfront to a local company, which is investing in the upgrade of and addition to the country’s most popular tourist destination.

4.   Despite the doom and gloom, there were more restaurant openings, and chef and restaurant staff changes this year than in many years: The Pot Luck Club, Hemelhuijs, Dash, Casparus, Dear Me Foodworld, The Franschhoek Kitchen, Il Cappero, Café Benedict, The Kitchen at Maison, Sotano by Caveau, Knife, De Oude Bank Bakkerij, Ryan’s Kitchen, Caffe Milano, Mozzarella Bar, Cassis Salon de Thé, Power & the Glory, Haas Coffee, Johan’s @ Longridge, Skinny Legs & All, KOS Coffee & Cuisine, Café Dijon @ Zorgvliet, Le Coq, Act and Play Bar at the Baxter, Sunbird Bistro, Societi Brasserie, Jason’s, Bird Café with new owners, Maria’s after a long renovation closure, Toro Wine & Aperitif Bar, Valora, Café Le Chocolatier, Haute Cabriere Cellar Restaurant after a renovation and chef change, Art’s Café, Spice Route, Mitico, Knead on Kloof, Chez Chez, La Bella, 5 Rooms, Terbodore Coffee Bar, Wale Rose Lifestyle, The Black Pearl, Bistro on Rose, Slainte, Babel Tea House, Rhapsody’s, Café Extrablatt, Harvest, McDonalds in the V&A,  The Mussel Bar, The Franschhoek Food Emporium, Makaron, F.east, Bean There Fair Trade, Sabrina’s, Harbour House in the V&A, MCC Franschhoek, Clarke Bar & Dining Room, Roberto’s, French Toast, Saboroso, Mezepoli, Rocca in the Cape Quarter, and Roca in Franschhoek opening their doors, and new suppliers Frankie Fenner Meat Merchants and The Creamery opening too.

5.  Sadly, the recession was noticeable as it hit restaurants, and it was some of the newer restaurants that were badly hit, including What’s On Eatery, The Olive Shack, Bella Lucia, Blonde, Jardine, Caveau at the Mill, Nando’s in Camps Bay, The Sandbar, The Bistro, Restaurant Christophe, Doppio Zero in Green Point and Clarement, shu, Oiishi Delicious Caffe, Hermanos, The Kitchen Bar, Wildwoods, The Green Dolphin, De Huguenot restaurant, Wildflour, Depasco, Kuzina, and 221 Waterfront.

6.  The eating highlight of the year was the tribute dinner to the closing of El Bulli, one of the world’s best restaurants, by Tokara, Chef Richard Carstens excelling in serving a 13-course meal to a packed restaurant on 30 July, earning him and his team a standing ovation.  This meal alone should have made Chef Richard South Africa’s top chef in the Eat Out Top 10 Restaurant Awards, but sole judge Abigail Donnelly proved that she was incapable of handling this new role and responsibility, not only in excluding Chef Richard from her Top 10 list, but also in awarding the new Boschendal Style Award to her client Makaron.

7.   Franschhoek evolved as THE wine region, Boekenhoutskloof being recognised as South Africa’s top winery by the Platter Guide, and La Motte the top wine estate in South Africa by the Great Wine Capitals Global Network.  In the latter competition, Tokara was selected as top wine estate restaurant in the country. The sale of the Franschhoek Graham Beck farm was announced, and the operation closes mid-year in 2012. The winemaking will take place at Steenberg and at Graham Beck in Robertson, while a Graham Beck tasting bar Gorgeous will open at Steenberg in February.

8.   Hermanus was in the tourism marketing spotlight, when miraculously both the committee of the Hermanus Tourism Bureau resigned, and the Cape Whale Coast Destination Marketing Organisation was disbanded by the Overstrand Mayor.  We had written about the self-interest which had been served by the previous leaders of these two bodies in ‘Lermanus’!  A welcome product for Hermanus is the recently created Hermanus Wine Route, marketing of which will be in the capable hands of Carolyn Martin of Creation.

9.   The Consumer Protection Act was introduced in April, and has shown benefits in product deficiencies and returns.  Little effect has been seen for the tourism industry.  The Tourism Grading Council of South Africa tried to change its accommodation assessment standards, which caused a huge outcry.  Despite changing back to what they had before, many accommodation establishments lost faith in the organisation, and have not renewed their accreditation.

10.  The wedding of Prince Albert II and Princess Charlène in July put South Africa in the world spotlight, not only due to the televised broadcast of the wedding, but also as they celebrated their wedding with a second reception, at The Oyster Box in Umhlanga, now the country’s best known hotel.

11.  This year proved that the ‘social’ in Social Media is a misnomer in many respects, but it is the marketing platform which cannot be excluded.  We celebrated the 10th anniversary of our WhaleTales newsletter, the 3rd year of blogging, and our 1000 th blogpost this year.  We are grateful to our Facebook friends and likers, Twitter followers, and blog and newsletter readers for their support.

It is hard to predict 2012, and we will go with the flow.  2011 has made us tougher and even more thick-skinned, we have learnt to change with changed tourism times.  We look forward to a stable world economy, politics, as well as weather in 2012!

POSTSCRIPT 2/1: The most read posts on our blog in 2011 were the restaurant winter specials, the Festive Season packages, the marriage of Prince Albert and Princess Charléne, the review of Casparus, the restaurant summer specials, the review of Gaaitjie in Paternoster, the death in Cape Town of the President of Ferrero Rocher,  the listing of restaurant openings and closures, the Consumer Protection Act, and Table Mountain making the New7Wonders of Nature.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage

‘Cape Town is more beautiful and dramatic than anything I had imagined’ – The Guardian

Cape Town received wonderful coverage in a three-part article in the UK The Guardian on Saturday, praising in particular the beauty of the city, and the gourmet and wine wealth of the near-by towns in the Winelands, which should be good for attracting visitors from the UK to our city, given the weaker Rand.

The writer of the trio of articles is Gloria Hunniford, a highly regarded mature Northern Ireland radio and TV presenter, writer (including ‘Gloria Hunniford’s Family Cookbook’,) a travel writer for The Guardian and The Telegraph, and presenter of travel guides for National Geographic.  In the fineprint it is clear that the articles were sponsored by SA Tourism.

Gloria reports about her first ever visit to Cape Town, a city that she says she has never heard a bad word spoken about, and about which she had heard ‘glorious stories about the weather, the food, the wine, the people and, of course, Table Mountain’.  Worried that her high expectations could be disappointed, she writes that ‘it is more beautiful, more dramatic, and more extraordinary than anything I had imagined’. She writes that she was at a loss of words on top of Table Mountain, and fell in love with a dassie.

During her visit to the Cape, Gloria saw the Twelve Apostles, Cape Point, Lion’s Head, the city centre, the floral diversity of 2000 species on Table Mountain, Chapman’s Peak (exhilaratingly experienced on the back of a Harley Davidson), and stayed at the Camps Bay Retreat. She enjoyed the Camps Bay restaurants and its strip and beach, about which she wrote: “…you would be forgiven for thinking you were on a remote, palm-fringed island, not in South Africa’s second most populous city“!  She refers to Cape Town being ranked second in the Lonely Planet’s world 10 best beach cities (after Barcelona and ahead of Sydney, Rio de Janeiro, and Miami), an accolade for Cape Town I had not heard about nor seen publicised by our tourism authorities. She mentions the surfing beaches of False Bay, the ‘remote beaches’ of the South Peninsula, ‘fashionable Clifton’, and the ‘sundowner-haven of Llandudno’.  She was taken to Bo-Kaap, to eat Cape Malay food at the home of Zainie.  She also ate at the Cape Grace, and was served fresh fish in Camps Bay.  She highlights Kirstenbosch as the perfect picnic venue, having recently been named by National Geographic as one of the top 10 places in the world to have a picnic.

In the Winelands, Gloria visited L’Omarins in Franschhoek, enjoying its Cape Dutch architecture, flower paradise, and a wine-tasting.  Gloria saw a chocolate-making demonstration at Huguenot Fine Chocolates, raving generally about Franschhoek, with its ‘atmospheric shops and sampling the great food and wine on offer is a must for every visitor’s itinerary‘.  She had lunch at Delaire Graff, praising it highly for its setting in the Helshoogte Pass: ‘It’s sheer bliss. To be embraced by the sheer luxury of this elegant, beautiful crafted estate, sipping on fabulous wine and indulging in the tastiest food around, is what dream holidays are made off (sic).”  Then she tastes wines at Spier, calling it one of ‘South Africa’s oldest, biggest and most tourist friendly estates’, and its wines as being affordably priced and winning awards.  A highlight for Gloria was stroking Hemingway, the cheetah, at Spier.  She enjoyed her gourmet picnic at Warwick, writing about it: ‘Our picnic basket is filled  to the brim with delicious salads, cold meats, bread, smoked salmon, and sweet treats, a far cry from the picnics I am used to…. It introduced us to more South African culinary treats, from snoek pate to biltong’.

Despite being sponsored articles, it is Gloria’s concluding paragraph that is sure to connect with potential visitors to our city, and her valuable endorsement should be of benefit to tourism to Cape Town and the Winelands: “The last few days have been happy, happy days, thanks in no small part to the people of South Africa who have been so open and friendly and made us feel so welcome.  It is the people of a country who can really make an experience memorable. They are so proud of their country and it is this enthusiasm and South Africa’s sheer beauty that I will take away with me”.

POSTSCRIPT 25/10: Today Cape Town and the Winelands received further favourable coverage, this time in the Mail Online, in an interview with Suzi Perry, BBC motor sports correspondent and presenter of the Channel 5 ‘The Gadget Show’.  She described her honeymoon in South Africa last year as her ‘most memorable holiday’, having stayed in Camps Bay (staying at Cape View Villa), went on Safari at Richard Branson’s lodge Ulusaba in Sabi Sands, and went winetasting in Franschhoek, staying at Rickety Bridge.  She loved going up Table Mountain, recommending abseiling down it, hiked up Lion’s Head at full moon, raved about the vineyard picnics, she saw whales in Hermanus, and ‘baboons on the cape (sic)’.

POSTSCRIPT 27/10: Cape Town has been selected as runner-up as ‘Favorite City World-wide’ in the Telegraph Travel Awards announced yesterday, won by New York, and alongside Venice.  La Residence in Franschhoek was a runner-up with Shangri La’s Barr Al Jissah in Oman for ‘Favorite Hotel World-Wide’, a category won by Villa d’Este at Lake Como in Italy.

POSTSCRIPT 27/10: Cape Town is basking in the spotlight, and now the New York Times has written an article “36 hours in Cape Town’, published on-line today, and to appear in print on Sunday. It opens as follows: “Cape Town overwhelms the senses. Its cultivated side, the bright lights and big buildings of the city centre, collides with its geography – the dazzle and danger of the wind-whipped mountains and the two oceans that embrace it.” Writer Elaine Sciolino writes that prices soared in the city during the World Cup, and that the ‘tourist trade since then has disappointed‘, that some businesses have closed down, and some constructions sites stand unfinished.  ‘Despite the grinding poverty in the townships on the city’s outskirts, this is one of the most naturally beautiful places in the world’, she writes.  Sciolino’s 36 hours in Cape Town were action-packed, and included a visit to the District Six Museum, the Kirstenbosch National Botanical Gardens, Table Mountain (stating that it is to Cape Town what the Eiffel Tower is to Paris, defining and dominating the ‘cityscape’), dinner at Marco’s African Place, followed by drinks at Café Caprice and clubbing at St Yves in Camps Bay, which has just re-opened.   On Saturday it’s an ostrich burger for brunch at the Biscuit Mill, shopping at Greenmarket Square, and then off to ‘wine sipping’ at Groot Constantia, eating sushi at Sevruga in the V&A Waterfront, and then to Asoka on Kloof Street for cocktails, followed by Fiction DJ Bar and Zula Sound Bar.  On Sunday morning it’s a drive to Cape Point (Cape of Good Hope), stopping at Simonstown and Boulders’ Beach on the way, returning via Chapman’s Peak.  The article links to a travel guide, with accommodation (Mount Nelson and V&A Hotels strongly recommended) and restaurants (Africa Café recommended of all the 27 restaurants listed, but sadly out of date, with Jardine still listed) recommended.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage

American Express Platinum restaurant list highlights Cape cuisine capital, tough economy!

The number of 2012 American Express Platinum Fine Dining Programme restaurants has dropped for the first time in its 14 year history, down from 88 restaurants in 2011 to 78 this year, with twelve of last year’s winners having closed their doors, reports Chef!.  This demonstrates the severity of the hospitality crisis.

The dominance of the Western Cape, with 33 of the 78 awards, highlights that the province is the cuisine capital of South Africa.  New award entrants are also largely from the Cape, being Nobu, Bistro Sixteen82, Planet Restaurant, Reuben’s at the One&Only, and Pierneef à La Motte, out of eight new entrants.  Three re-admissions are The Restaurant at Grande Provence (photograph), Bosman’s at the Grande Roche Hotel, and Saagries in Johannesburg.

Chefs said that the recognition is welcome, in being a member of the fine dining programme, given the difficult time of the year, after a very long and bleak winter.  The major criterion for consideration by the Programme organiser Tamsin Snyman, in partnership with restaurant critic Victor Strugo, is accepting payment by American Express, which may have disqualified many other top restaurants (such as Dash, The Test Kitchen, Casparus, Johan’s @ Longridge, Terroir, Waterkloof, Indochine, Tokara, and Delaire Graff) from being eligible for evaluation. The judges evaluated the quality and creativity of the cuisine, the service, the wine list, decor and ambiance, the overall excellence, and acceptance of a booking for a table of four on the same day.

Eight of last year’s Programme restaurants did not make the 2012 list, including Rust en Vrede (probably due to the departure of Chef David Higgs), Haute Cabriére Cellar Restaurant (probably due to the recent change in chef), Emily’s, Myoga, Bizerca and Belthazar. Snyman said that ‘there is an increasing mediocrity on the South African fine dining restaurant scene’, reports Chef! The restaurants that have closed their doors in the past year include Auberge Michel, Linger Longer, Jardine, and Hunter’s Country Restaurant.

The 2102 American Express Platinum Fine Dining Programme restaurants are as follows, according to Business Day:

CAPE PENINSULA: Aubergine, Buitenverwachting, Bukhara (city bowl), Catharina’s, Constantia Uitsig, The Food Barn, Gold, The Greenhouse, Haiku; Il Leone, La Colombe, Roundhouse, Savoy Cabbage
CAPE WINELANDS:  96 Winery Road, Boschendal, Bread & Wine, Fraai Uitzicht 1798, French Connection Bistro, Jardine at Jordan, Mimosa Lodge, Overture @ Hidden Valley, The Pavilion, Reuben’s (Franschhoek), Seafood @ The Marine, Tasting Room at Le Quartier Français
EASTERN CAPE: Hacklewood Hill (Port Elizabeth)
FREE STATE:  De Oude Kraal
KLEIN KAROO:  Kalinka Karoo Cuisine
GARDEN ROUTE: La Locanda (George), Sand @ The Plettenberg, Zinzi @ Tsala (Plettenberg Bay), Serendipity (Wilderness), Trans Karoo (Great Brak), Pembreys, Zachary’s at Pezula (Knysna)
JOHANNESBURG: Bellagio, Bellgables, Bukhara (Sandton), Butcher Shop & Grill, Byzance, La Cucina di Ciro, Gramadoelas, La Campagnola, Le Canard, Mastrantonia, Metzuyan, Osteria Tre Nonni, Piccolo Mondo, Pigalle (Sandton), Roots @ Forum Homini, Saxon, Sel et Poivre, Wombles, Yamato
PRETORIA:  Geet, La Madeleine, La Pentola, Mosaic, Ritrovo Ristorante,
KWAZULU-NATAL: Cleopatra Mountain Farmhouse, Daruma, Hartford House, Harvey’s, Ile Maurice, Roma Revolving Restaurant, Spice, Sugar Club

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage

Tourism takes a massive knock at start of 2011

The results from the second measurement of the Tourism Business Council of South Africa’s/FNB’s new Tourism Business Index shows a dramatic fall in confidence amongst business leaders in the tourism and travel sector for the first three months of 2011, reports Business Day.

From a measurement of 89 % for the last quarter of 2010, the Index has dropped by a massive 10 percentage points to 79 %.  An Index of 100 % reflects normality, and any score above it would reflect a positive tourism scenario.  Particularly hard hit within the tourism industry is the Accommodation sector, the Index shows, reflecting not only oversupply but also poor demand. The Index is an indication of the current and likely future performance of businesses in the travel and tourism sector. 

The Tourism Business Index is a sad reflection of the state of affairs in tourism and hospitality, given the hosting of the world’s largest sporting event in our country less than a year ago, the World Cup having promised business for years to come.  The reality is that the world is still suffering the recession, and South Africa seems worse hit by it this year compared to any of the recession years since 2008.  The strong Rand and the ailing UK economy have been serious knocks to our tourism industry.

The current Easter weekend and extended holiday period due to a number of public holidays has been a welcome boost for the tourism industry, yet accommodation establishments have not been as fully booked as one would have expected for the 11-day stretch, demonstrating that times are tough for locals too.

The restaurant industry is showing early signs of hardship, ahead of the dreaded winter start next week, with restaurants closing down.  The latest restaurant to close is Hout Bay-based Wildwoods, owned by Pete Goffe-Wood, a chef who has operated for many years, and who has been an Eat Out  Top 10 Restaurant judge for a  number of years – he of all chefs should have been able to keep a restaurant going and make his restaurant a success.  So too Mezzaluna, Jardine, the Green Dolphin (which has been trading in the V&A Waterfront for more than 20 years), Blonde, Cheyne, and Liquorice and Lime on St George’s Mall have closed in the past few months.   In less than a year, about fifty restaurants have opened in Cape Town and the Winelands, and about 25 have closed their doors.  One of Cape Town’s oldest hotels, the Alphen Hotel, also recently closed its doors.  Restaurants are fighting back, and are offering specials, not just in winter, but many have done so throughout the past summer, the first time that the restaurant industry has done so.

With no special events lying ahead for winter in Cape Town, and only the Franschhoek events in May (Franschhoek Literary Festival), June (Cook Franschhoek), and July (Bastille), a long dreary winter is certain to lie ahead.  However, the report states that an Index score of 94 % is expected for the second quarter of 2011.   It is hoped that SA Tourism’s investment in a marketing campaign to encourage locals to travel in their own country will pay off, in stimulating domestic tourism, to improve matters not just for the tourism industry, but for the economy in general too, given the knock-on effect of tourism.  Tourism Minister Marthinus van Schalkwyk said recently that 79 % of all tourists travelling in the country are South Africans.

Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com  Twitter:@WhaleCottage