The Sweet Service Award goes to Tiger’s Milk Kloof Street, where I experienced double service excellence in one afternoon. I had finished a meeting, and while chatting to Group staff member Linda Hofstetter, saw that my phone battery was down to 5%. I tried to book my Uber trip back home, but I could not get it to work. Linda tried to help me on my phone, and when it didn’t want to work, she called a car for me on her App, and refused to accept payment for it. A security staff member stood at the Kloof Street entrance to the restaurant, and assisted me in identifying the Uber vehicle, and in safely walking me across the road to the car. 

 

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