I had heard from restaurants that a new ‘Gourmet Guide‘ is to published, with a listing and evaluation of our country’s Top 100 restaurants. The evaluation of the restaurants is to be done on the basis of the Michelin-system, with unidentified ‘inspectors’ visiting restaurants Continue reading →
I spent eight days in KwaZulu-Natal (KZN) last week, in search of the perfect food experience, in a province I had last visited about ten years ago to attend Indaba, and the well-known Midlands area, which I had last visited more than 25 years ago.
The encouragement to visit the province was made more than a year ago by Chef Jackie Cameron, who is the most passionate proudly-KZNer I encountered on my journey, making it her business to support KZN produce, from the Midlands in particular, in using and in marketing it at every opportunity. Jackie has put KZN on the food and restaurant map over the past twelve years that she worked at Hartford House, making the Eat Out Top 10 Continue reading →
In my quest for finding the near-perfect restaurant in KwaZulu-Natal, Harvey’s Restaurant close to the Oyster Box in Umhlanga was recommended. It was a massive disappointment in all respects, with an absent owner Chef Andrew Draper, and very expensive.
On Monday evening I was dropped off at the restaurant by the hotel’s limo service, not having made a reservation. The driver went in with me to check if there would be space, and it was no problem, only four tables in total being occupied in the time that I Continue reading →
* More than 7000 film permits were issued in 2013, demonstrating Cape Town’s popularity as a film destination. New City of Cape Town Mayoral Committee member for Tourism, Events, and Marketing Garreth Bloor says that the film industry contributes R 5 billion to our economy, and created 35000 jobs in the past three years. The fourth season of the American TV series ‘Homeland‘ is being filmed in Cape Town at the moment, while Sean Penn’s ‘The Last Face’ will be filmed in the next few months, starring Charlize Theron and Javier Bardem. In the past year 11500 locations and 12000 shooting sites were booked. Some of the most popular locations for filming are the City’s Darling Street bank building, Artscape Theatre, and the Cape Town International Convention Centre.
* Brent Perremore from Orphanage Cocktail Emporium has won the Diageo Reserve 2014 World Class National Final as best mixologist in South Africa, held at The Marly in Camps Bay yesterday. He will represent South Africa in the International Championships in Scotland. Haroon Haffajee of Harry’s Bar in Durban came second and Marson Strydom of Buena Vista Social Café came third.
* Economists are not all in agreement with Reserve Bank Governor Gill Marcus as to whether or not our country is sliding into recession, although she did express her concern about the economy, reports The New Age.
* Delaire Graff Coastal Cuvée won the Nestle Pure Life Trophy for Best Sauvignon Blanc at the Old Mutual Trophy Wine Show. The wine estate’s Delaire Graff Sauvignon Blanc 2013 has been listed in Business Class of KLM for the third year running. (received via media release from Delaire Graff)
* The mixologists who have made the Diageo Reserve World Class National Final, to be held at the Marly Hotel from 1 – 3 July, are Jeff Lopes and Simphiwe Ngcobo from The Michelangelo Hotel, Brent Perremore and Assaf Yechiel from Orphanage Cocktail Emporium, Steven Saunders from The Oyster Box, Haroon Haffajee from Harry’s Cocktail Bar, and Marson Strydom of Buena Vista Social Café. The national winner will compete in the Diageo Reserve World Class Global Final in July/August.(received via media release from Communication Services Africa) Continue reading →
* The United Arab Emirates publication The National praises the culinary climax of the Cape (‘South Africa: cape of good grub‘), with its ‘laughable’ prices of tasting menus and meals at some of our top restaurants in Cape Town and the Winelands, including The Test Kitchen, The Pot Luck Club, Delaire Graff (they mistakenly refer to Indochine as ‘Asiate‘) Tokara, The Tasting Room, Bread & Wine, Pierneef à La Motte, and The Greenhouse!
* South African wines will be available to taste, at no charge, at the Asheville Wine Market in North Carolina. Wines offered are Ken Forrester Petit Chenin Blanc 2013, Sutherland Chardonnay 2010, Indaba Mosaic Red 2013, and Kanonkop Kadette 2011.
* Horst Frehse has been promoted to Executive Director of the Twelve Apostles Hotel & Spa, with his role as Continue reading →
No significant events have been planned to attract visitors to Cape Town and the Winelands this winter, and it appears to be the worst winter ever experienced by the hospitality industry in the Cape. A surprise is the number of restaurant changes, as well as the the movement of staff between restaurants. Given the poor winter business, many restaurants have taken/are taking generous winter breaks. This list of restaurant openings and closings is updated continuously, as we receive new information:
* Four & Twenty Café and Pantry has opened in Wynberg
* The Crypt Jazz Restaurant has opened below St George’s Cathedral.
* Orphanage Cocktail Emporium is opening Orphanage Club upstairs, with 1920’s style music by live performers, later this year.
* Cavalli restaurant on the stud farm on the R44 must be opening shortly, as Carl Habel has left the Mount Nelson Hotel as Restaurant Manager and Sommelier to join the restaurant.
* Shake your Honey is to open in the original Madame Zingara building on Loop Street next year, after renovations commence later this year, according to an iolTravel report. The ‘vibrant spirit of India’ is to be reflected in the 5-storey building, with a theatre, markets, restaurants, and shops.
* Burger King has opened its (second) Tygervalley branch. Branches at Cavendish and at Grandwest are to open soon. Continue reading →
* Café Dijon has closed its restaurants on Plein Street and at Zorgvliet in Stellenbosch, and has opened in the Rockwell Centre in Green Point, Cape Town, on Napier Street opposite Anatoli’s.
* Luke Dale-Roberts, Eat Out Top Chef at The Test Kitchen, is to open a real test kitchen, called The Kitchen of Dreams, a private experimental place to develop new recipes, at the Old Biscuit Mill
* Chef Luke Dale-Roberts is opening a pop-up Pot Luck Club in Swiss ski resort Verbier, at the Hotel Farinet, from 8 December – April, to be run by him, his chef Nicolas Wilkinson, and front of house Selena Afnan-Holmes.
* Col’Cacchio has opened a new outlets in Westlake, and a new one is coming in Claremont too.
* A new Vida é Caffe new branches are to open on Maindean Place in Claremont, at the new Wembley Square 2 development, at The Paddocks, and Groote Schuur. Two more branches are planned for Mauritius.
* Honest Chocolate is opening a second outlet, a ‘production kitchen’ in the Woodstock Industrial Centre
* Moyo is to open in November, where the Paulaner Braühaus was in the V & A Waterfront. It has taken over the tearoom at Kirstenbosch already.
* TRUTH Coffee has opened on Buitenkant Street
* FEAST is to open where Franschhoek Food Emporium was, in Place Vendome
* Deluxe Coffeeworks has opened where Reuben’s Deli used to be in Franschhoek.
* Okamai Japanese Restaurant has opened at Glenwood wine estate in Franschhoek
* Cavalli restaurant is said to open on the stud farm on R44, between Stellenbosch and Somerset West, this year or next
* The Slug & Lettuce has opened where Beads was on Church Street in Stellenbosch
* Stables at Vergelegen Bistro has opened as a lunch restaurant in Somerset West. Its Lady Phillips Restaurant is being given a make-over by Christo Barnard, and will open on 1 November with a new name called Camphors at Vergelegen. The new chef will be PJ Vadas, previously of The Roundhouse in Camps Bay.
* Coopmanshuijs in Stellenbosch is opening a restaurant.
* Chef Johan van Schalkwyk has left the Stone Kitchen at Dunstone Winery, and has opened his own restaurant Twist Some More in Wellington.
* Chef Bjorn Dingemans has opened The Millhouse Kitchen restaurant on Lourensford wine estate in Somerset West.
* Chef Shane Sauvage (ex-La Vierge) has opened La Pentola restaurant in Hermanus.
* Ali Baba Kebab (renamed from Laila) has opened as a small beef and lamb kebab take-away and sit-down outlet, next door to Codfather in Camps Bay
* Gibson’s Gourmet Burger and Smoked Ribs has opened as a 70-seater restaurant in the V&A Waterfront, taking part of Belthazar. Owned by the Belthazar/Balducci group.
* Down South Food Bar, previously on Long Street, is said to re-open in the Riverside Centre in Rondebosch
* Ou Meul Bakkery from Riviersonderend has opened a bakery and coffee shop in Long Street
* Deluxe Coffeeworks has opened a roastery and coffee bar at 6 Roodehek Street
* The Deli @ The Square has opened at Frater Square in Paarl.
* David Higgs (ex Rust en Vrede) is opening a new 30 seater restaurant in The Saxon in Johannesburg.
* Big Route Top Gourmet Pizzeria has opened on Main Road, Green Point, next door to Woolworths, serving 52 different pizzas, salads and crêpes.
* Cousins has opened in the Parliament Hotel, where Il Cappero used to be.
* Aces ‘n’ Spades Bar has opened in ex-Boo Radley on Hout Street
* No. 6 Restaurant at Welbedacht has opened at Welbedacht/Schalk Burger & Sons wine estate in Wellington, run by the ex-owners of Oude Wellington
* Café Dulce is to open a new branch in Tygervalley Centre
* Gourmetboerie is to open at the bottom end of Kloof Street, where Depasco used to be, in October.
* Kushi Indian Restaurant has opened a branch on Main Road in Sea Point
* Time & Place Restaurant and Bar has opened on the corner of Wale and Buitengracht Street
* Make Sushi Bar has opened in Sea Point
* Thai Café is opening on Plein Street, Stellenbosch
* Simply Asia has opened in Paarl
* Restaurant @ Zomerlust has opened in Paarl
* Christina’s has opened at Van Loveren in Robertson
* Bellini’s is said to be opening on Greenmarket Square in October
* Moksh Authentic Indian Cuisine restaurant has opened in Paarl
* Vino’s has opened in Wellington
* Alfama’s has opened on Waterkant Street
* Taj Mahal has opened in Sea Point
* It’s a House is to open on Jarvis Street in October, as a bar, coffee shop, and design art space.
* Lion’s Head Bar is to open on Bree Street in October, selling craft beer and food
* An Indian restaurant is to open in the original Madame Zingara building on Loop Street, by the Madame Zingara Group
* The Caviar Group is opening three new restaurants in the Gateway Centre in Umhlanga by the end of this year: Beluga, Sevruga, and Osetra
* A new bar and Café is to open underneath the Cape Royale Luxury Hotel, where Bamboo used to be
* Cattle Baron has opened in Hermanus.
* Café Blanc de Noir has opened on Brenaissance wine estate in Stellenbosch
* The Reserve is said to be opening a beach restaurant in the V&A Waterfront.
* Chef Nic van Wyk, previously with Terroir, is opening a restaurant at Diemersdal in Durbanville during the course of this month.
* Lizette’s Kitchen has opened in Vöelklip, Hermanus.
* Cattle Baron is to open at Pontac Manor in Paarl
* Col’Cacchio is opening in Hermanus at the end of November
* Merchant Café is opening on Long Street, opposite Merchants on Long, later this month.
* Paulina’s Restaurant is opening at Rickety Bridge in Franschhoek
* Ocean Jewel Deli opens at Woodstock Junction on 22 October.
* Buitenverwachting has opened a Coffee Shop and Roastery
* Wakaberry is opening on Kloof Street at the end of October
* Rock Sushi Thai has opened in Meadowridge
* Jimmy Jimanos sports bar is opening on Long Street
* Dolcé Bakery is opening in St John’s Arcade in Sea Point
* The Coffee Bloc has opened at Buitenverwachting
* The Salzburger Grill has opened in Sea Point
* Sabarosa in Bakoven has closed down.
* Sunbird Bistro in Camps Bay has closed down
* Limoncello in Gardens has closed down, but is continuing with its pop-up restaurant truck
* Paparazzi has closed down on St George’s Mall
* Wicked Treats in Franschhoek has closed down.
* Casa Nostra has closed down in Sea Point, until it finds a new venue.
* Bistro on Rose in Bo-Kaap has closed down as a restaurant
* The Kove in Camps Bay has closed down, its space has become part of sister restaurant Zenzero
* Sinnfull has closed down in Sea Point and Camps Bay
* Liam Tomlin Food is closing down in Franschhoek at the end of October
Restaurant staff/venue changes
* Il Cappero has moved from Barrack Street, to Fairway Street in Camps Bay.
* Table Thirteen has reduced in size in Green Point and will open in Paarden Eiland later this year.
* The V&A Waterfront Food Court is closed for renovations until November. A sign outside the construction area lists the following businesses moving into or returning to the area: Primi Express, Anat, Carnival, Nür Halaal, Royal Bavarian Bakery, KFC, Boost Juice, Simply Asia, Steers, Debonairs, Subway, Marcel’s, and Haagan Dazs. Nando’s is also opening.
* Fyndraai Restaurant will move to another building on the wine estate in November, and will offer fine dining. The current restaurant will serve light lunches and picnics.
* Josephine Gutentoft has moved to Makaron at Majeka House as Restaurant Manager and Sommelier.
* The Reserve has changed its name to Reserve Brasserie. Seelan Sundoo, ex Grand Café Camps Bay and ex La Perla, is the new consultant chef and GM (Seelan Sundoo has since left, now running the Shimmy Beach Club).
* Chef Andrew Mendes from ex-Valora is now at Nelson’s Eye restaurant, where they are setting up a lunch section and cocktail bar upstairs.
* Giulia’s Food Café Restaurant has opened where Miss K was on Main Road, Green Point. Now serve Italian-style lunch and dinner, but have retained some Miss K breakfast and pastry items.
* Having bought the farm about 18 months ago, Antonij Rupert Wines has taken over the Graham Beck Franschhoek property. They will re-open the tasting room in October, initially offering all its Antonij Rupert, Cape of Good Hope, Terra del Capo, and Protea wines to taste. They are renovating the manor house, to which the Antonij Rupert and Cape of Good Hope wines will be moved for tasting at a later stage.
* Orphanage is expanding into a property at its back, opening on Orphan Street, in December, creating a similar second bar downstairs, and opening Orphanage Club upstairs, with 1920’s style music by live performers
* GOLD Restaurant has moved into the Trinity building
* Opal Lounge has closed down on Kloof Street, and has moved into Blake’s Bar building, renaming it Dinner at Blake’s. A wine and tapas bar has also been opened, called Bar Rouge.
* Mano A Mano has opened on Park Street, where Green’s used to be.
* MondeVino Restaurant at Montecasino in Johannesburg, the MasterChef SA prize for the next two years, is to be renamed Aarya, and is to be run by Chef Deena Naidoo from November onwards.
* Bizerca has moved into the ex-Gourmet Burger space in Heritage Square on Shortmarket Street.
* Co-owner Abbi Wallis has taken over the running of The Stone Kitchen at Dunstone Winery in Wellington.
* Marcelino has left Marcelino’s Bakery, leaving the control with Mr Zerban. A Zerban’s style restaurant is being added onto the bakery and will open mid-October. It will change its name to EuroHaus.
* Chef Chris Erasmus from Pierneef à La Motte is doing a stage with Chef Rene Redzepi at Noma, the number one World’s 50 Best Restaurants, in Copenhagen this month
* MasterChef SA runner-up Sue-Ann Allen is joining South Africa’s number one Eat Out Top 10 restaurant The Greenhouse as an intern for a month, from 21 August.
* Vintage India has moved out of the Garden’s Centre to the corner of Hiddingh and Mill Street, around the corner.
* Nook Eatery in Stellenbosch has been sold, with new owners.
* Crêpe et Cidre has closed down in Franschhoek. Gideon’s The Famous Pancake House has opened in its space.
* Brampton winetasting bar on Church Street, Stellenbosch, is undergoing renovations to treble its current size, planning to reopen in the first week of September.
* Noop restaurant in Paarl has new owners
* Buena Vista Social Club has changed its name to Barbosa Social Club
* Chris Marais is the new chef at Blaauwklippen, previously with The Oyster Box
* Daniel de Villiers is the new chef at Grand Dedale in Wellington, previously with Delaire Graff
* Phil Alcock is the new chef at Two Oceans Restaurant at Cape Point, having previously worked at The Cape Grace, The Showroom, maze, and more
* Albert van der Loo, previously with Le Coq and Dieu Donne restaurants in Franschhoek, is the new Head Chef at Oude Werf Hotel in Stellenbosch.
* Chef Emile Fortuin, who was at Reuben’s Robertson for a very short time, has left and moved to Tokara
* Camil and Ingrid Haas (ex Bouillabaisse and Camil’s) have returned to Franschhoek, with the view to get involved in a restaurant
* Chef Cheyne Morrisby has left The Franschhoek Kitchen at Holden Manz, and has joined the Mantella Group (owners of Blake’s and ex-Opal Lounge). Update: Chef Cheyne has left the Mantella Group, after a very short time.
* Tiaan van Greunen is the new Executive Chef at Reuben’s at The Robertson Small Hotel, after the departure of Emile Fortuin
* Alex von Ulmenstein is the new Restaurant Manager at Indochine, at Delaire Graff Estate
* Manager Raymond Brown has left Reuben’s Franschhoek, and has been replaced by Martell Smith.
* Zelda Oelofse is the new Manager of Harvest Restaurant at Laborie, having taken over from Yolanda Prinsloo.
* Maryna Frederiksen is the new Executive Chef at The Franschhoek Kitchen at Holden Manz.
* The ex-Caveau owners are said to be taking over the running of the Twankey Bar of the Taj hotel.
* Sand at The Plettenberg hotel has changed its name to Seafood at The Plettenberg.
* Grande Provence is closing on Sunday evenings until the end of September.
* Tokara is closing for a Spring break from 24 September – 4 October
* Planet Restaurant is closed on Sunday evenings until the end of September
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage
2011: what a year it’s been for the world, South Africa, and Whale Cottage – unpredictable, up and down, and a year in which one had to rethink every way in which one has run one’s business and life. Most would say that it’s been one of the worst years ever! But despite the tough times, there has been a lot to be grateful for as well. I have summarised some of the high and low lights of the year:
1. The knock which tourism took, especially from May – August, in being one of the worst winters ever experienced, had an effect on all sectors of the economy. Restaurants frantically offered specials to gain cashflow, guest houses went back to dropping rates as they do in winter, and few took rate increases in summer, unlike their hotel colleagues, who suffered poor occupancy too. More hotels and restaurants closed down than ever seen before. The recession in the UK hit South African tourism and wine sales badly, previously our major source market. From 50 % of our business in the summer months in Camps Bay, the UK business will be no more than 5 % this summer. High airfares and the crippling UK airport taxes have not helped. The tourism situation was so bad that we wrote an Open Letter to national Minister of Tourism Marthinus van Schalkwyk, as Cape Town Tourism and Cape Town Routes Unlimited were not aware of how bad things were in the Cape, and therefore did nothing to market the region and to help the tourism industry. Cape Town Tourism spent all its energy on Twitter, not yet the medium of communication of our average tourist, and on wasteful promotions, and therefore we did not renew our 20 year membership. The welcome increase in German tourists has not made up this shortfall, but we have been delighted to welcome many more South African guests. The World Cup has become a swearword, the reality of its lack of a tourism benefit becoming clear. A blessing from Santa has been a much improved festive season, with no snow-bound tourists or strong south-easter wind, as happened last year.
2. Events are hugely beneficial for business, and the Argus Cycle Tour, J&B Met, and Cape Town International Jazz Festival attracted out of town guests. The U2 and Coldplay concerts helped fill beds and delighted Cape Town audiences. A fantastic outcome of Coldplay’s performance is that the music video for ‘Paradise’ was filmed in our city, the Boland and the Karoo – no better part of the world could have been chosen for this song!
3. Cape Town has had an exceptional year, the darling of the world, winning the World Design Capital 2014 bid, Table Mountain being named one of New7Wonders of Nature (amid some controversy and as yet subject to verification), named top destination in TripAdvisor Travellers’ Choice Destination (for what it was worth!), and featuring strongly in the new James Bond book ‘Carte Blanche’. Our city hotels, especially the Cape Grace and Steenberg Hotel, featured on international top hotel lists. Good news was the sale of the V&A Waterfront to a local company, which is investing in the upgrade of and addition to the country’s most popular tourist destination.
4. Despite the doom and gloom, there were more restaurant openings, and chef and restaurant staff changes this year than in many years: The Pot Luck Club, Hemelhuijs, Dash, Casparus, Dear Me Foodworld, The Franschhoek Kitchen, Il Cappero, Café Benedict, The Kitchen at Maison, Sotano by Caveau, Knife, De Oude Bank Bakkerij, Ryan’s Kitchen, Caffe Milano, Mozzarella Bar, Cassis Salon de Thé, Power & the Glory, Haas Coffee, Johan’s @ Longridge, Skinny Legs & All, KOS Coffee & Cuisine, Café Dijon @ Zorgvliet, Le Coq, Act and Play Bar at the Baxter, Sunbird Bistro, Societi Brasserie, Jason’s, Bird Café with new owners, Maria’s after a long renovation closure, Toro Wine & Aperitif Bar, Valora, Café Le Chocolatier, Haute Cabriere Cellar Restaurant after a renovation and chef change, Art’s Café, Spice Route, Mitico, Knead on Kloof, Chez Chez, La Bella, 5 Rooms, Terbodore Coffee Bar, Wale Rose Lifestyle, The Black Pearl, Bistro on Rose, Slainte, Babel Tea House, Rhapsody’s, Café Extrablatt, Harvest, McDonalds in the V&A, The Mussel Bar, The Franschhoek Food Emporium, Makaron, F.east, Bean There Fair Trade, Sabrina’s, Harbour House in the V&A, MCC Franschhoek, Clarke Bar & Dining Room, Roberto’s, French Toast, Saboroso, Mezepoli, Rocca in the Cape Quarter, and Roca in Franschhoek opening their doors, and new suppliers Frankie Fenner Meat Merchants and The Creamery opening too.
5. Sadly, the recession was noticeable as it hit restaurants, and it was some of the newer restaurants that were badly hit, including What’s On Eatery, The Olive Shack, Bella Lucia, Blonde, Jardine, Caveau at the Mill, Nando’s in Camps Bay, The Sandbar, The Bistro, Restaurant Christophe, Doppio Zero in Green Point and Clarement, shu, Oiishi Delicious Caffe, Hermanos, The Kitchen Bar, Wildwoods, The Green Dolphin, De Huguenot restaurant, Wildflour, Depasco, Kuzina, and 221 Waterfront.
6. The eating highlight of the year was the tribute dinner to the closing of El Bulli, one of the world’s best restaurants, by Tokara, Chef Richard Carstens excelling in serving a 13-course meal to a packed restaurant on 30 July, earning him and his team a standing ovation. This meal alone should have made Chef Richard South Africa’s top chef in the Eat Out Top 10 Restaurant Awards, but sole judge Abigail Donnelly proved that she was incapable of handling this new role and responsibility, not only in excluding Chef Richard from her Top 10 list, but also in awarding the new Boschendal Style Award to her client Makaron.
7. Franschhoek evolved as THE wine region, Boekenhoutskloof being recognised as South Africa’s top winery by the Platter Guide, and La Motte the top wine estate in South Africa by the Great Wine Capitals Global Network. In the latter competition, Tokara was selected as top wine estate restaurant in the country. The sale of the Franschhoek Graham Beck farm was announced, and the operation closes mid-year in 2012. The winemaking will take place at Steenberg and at Graham Beck in Robertson, while a Graham Beck tasting bar Gorgeous will open at Steenberg in February.
8. Hermanus was in the tourism marketing spotlight, when miraculously both the committee of the Hermanus Tourism Bureau resigned, and the Cape Whale Coast Destination Marketing Organisation was disbanded by the Overstrand Mayor. We had written about the self-interest which had been served by the previous leaders of these two bodies in ‘Lermanus’! A welcome product for Hermanus is the recently created Hermanus Wine Route, marketing of which will be in the capable hands of Carolyn Martin of Creation.
9. The Consumer Protection Act was introduced in April, and has shown benefits in product deficiencies and returns. Little effect has been seen for the tourism industry. The Tourism Grading Council of South Africa tried to change its accommodation assessment standards, which caused a huge outcry. Despite changing back to what they had before, many accommodation establishments lost faith in the organisation, and have not renewed their accreditation.
10. The wedding of Prince Albert II and Princess Charlène in July put South Africa in the world spotlight, not only due to the televised broadcast of the wedding, but also as they celebrated their wedding with a second reception, at The Oyster Box in Umhlanga, now the country’s best known hotel.
11. This year proved that the ‘social’ in Social Media is a misnomer in many respects, but it is the marketing platform which cannot be excluded. We celebrated the 10th anniversary of our WhaleTales newsletter, the 3rd year of blogging, and our 1000 th blogpost this year. We are grateful to our Facebook friends and likers, Twitter followers, and blog and newsletter readers for their support.
It is hard to predict 2012, and we will go with the flow. 2011 has made us tougher and even more thick-skinned, we have learnt to change with changed tourism times. We look forward to a stable world economy, politics, as well as weather in 2012!
POSTSCRIPT 2/1: The most read posts on our blog in 2011 were the restaurant winter specials, the Festive Season packages, the marriage of Prince Albert and Princess Charléne, the review of Casparus, the restaurant summer specials, the review of Gaaitjie in Paternoster, the death in Cape Town of the President of Ferrero Rocher, the listing of restaurant openings and closures, the Consumer Protection Act, and Table Mountain making the New7Wonders of Nature.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter:@WhaleCottage
The Sweet Service Award goes to The Twelve Apostles Hotel for their The Spa launch function earlier this week. Guests received a personally delivered invitation, were given directions as to where to park some distance from the hotel, were driven in courtesy cars to the function venue, received a generous gift pack of Elemis, B.AFRICA and Dermalogica product samples, and met the charming hosts Toni and Victoria Tollman, all on a picture perfect afternoon. Delicious and healthy light snacks were served with champagne and water. The three local Red Carnation Hotel chefs Henrico Grobbelaar from The Twelve Apostles, Kevin Joseph from the Oyster Box (he says that Princess Charlène and Prince Albert look really happy when the cameras aren’t around), and Floris Smith from Bushmans Kloof did the food preparation.
The Sour Service Award goes to the Cape Town parking marshalls, who are becoming increasingly cheeky, rude and even aggressive, as I experienced in Sea Point outside SPAR recently. After parking, I was followed by a parking marshall, who touched my arm, and told me that I was not allowed to ‘f…ing’ park where I had parked in a legitimate parking bay. He refused to give me his name, and had removed his name badge when I had returned to my car. The rude behaviour of parking marshalls is a major deterrent to doing business at shops and restaurants in the city centre, in Sea Point, and in other suburbs of Cape Town. Sharing the Sour Service Award is the City of Cape Town, which did not react to a Tweet, in which I asked for a contact person to report the incident to!
The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at email@example.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales newsletters on the www.whalecottage.com website.