Tag Archives: sorbet

Sweet Service Award goes to Sorbet; Sour Service Award goes to Handyman Dimitri!

The Sweet Service Award goes to Sorbet in Camps Bay, for the wonderful service by Lauren for doing a leg wax and by her colleague for doing a mini pedicure, with extra love and care, on the eve of my departure overseas. I am so delighted to have switched from the Sea Point to the Camps Bay Sorbet branch almost a year ago.  Continue reading →

Sweet Service Award goes to Audi Cape Town ; Sour Service Award goes to Discovery Vitality!

The Sweet Service Award goes to Audi Cape Town, and its Service Manager Hennie Kriel and colleague Luvo, for continuously providing 11/10 service. I am unable to reset my low tyre pressure message in the car’s complicated on-board computer, and can just drive in and one of the two gentlemen will reset it for me. Similarly, when I lost my FM stations, and they reset it to FM. The workshop truly operates to its 11/10 goal in the customer service it offers. 

 

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Sweet Service Award goes to Sorbet; Sour Service Award goes to Indulge Aesthetics!

The Sweet Service Award goes to Sorbet Camps Bay, the Branch to which I switched earlier this week, having been with the Sea Point Mall Branch for the past two years. I now live in Camps Bay, but out of habit I kept going back to the Sea Pont Branch. Walking past the Camps Bay Branch, which is at the back of The Promenade Centre, and to which I can walk, I gave it a try earlier this week, and returned two days later, loving the peacefulness and professionalism of the staff in doing a leg wax and mini pedicure. I was informed that I had R250 in points, which was deducted from my total due, leaving a small amount to pay. They do a birthday 50% discount too, already diarised for next month. Lauren did the waxing, with extreme thoroughness, Continue reading →

Sweet Service goes to Sorbet; Sour Service Award goes to La Belle at The Alphen Hotel

The Sweet Service Award goes to Sorbet Sea Point, and its Manager Marie-Zanne, who patiently listened to my service complaint about a visit earlier this week. I was left with wax marks on my legs that I could not clean with nail polish remover (the only remedy I could think of!), and she invited me to come back for the marks to be removed. I also told her about the poor service when I paid, the Clicks Club Card having to be swiped too when one pays, for points, but I realised that this had not been done for a number of my past monthly visits! While she could not give me the points retrospectively as they have changed their computer system, she was honest enough to acknowledge that there have been service issues at their reception. The receptionist Megan also refused to give me the number of the Manager. Kindly she has given me her cellphone number directly! Continue reading →

Sweet Service Award goes to Sorbet; Sour Service Award goes to Woolworths Sea Point!

The Sweet Service Award goes to Sorbet at the Point Mall in Sea Point belatedly.  I was sent a text message, offering me a discount for their beauty salon services during my birthday month of December, which I accepted gratefully.  I received efficient service from three staff members, and one of them even offered to return my Bootleggers coffee cup to the nearby coffee shop. 

 

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Woolworths recalls 12 ice creams and sorbets due to peanut allergens!

imageEarlier this week Woolworths announced the recall of twelve of its ice cream and sorbet products due to a missing peanut allergen warning on its packaging for the products.

Commenting on the recall, Health24 said that the retailer is not revealing the number of products recalled, and in which areas they Continue reading →