Newly appointed Eat Out Top 10 Restaurant Awards international judge Bruce Palling left Cape Town on Monday, ‘after stupendous fortnight of feasting and tasting in South Africa…’, he Tweeted. His Tweets caused a stir when he arrived in Cape Town, and he left on a poor note, in criticising his meal at Belthazar at the V&A Waterfront with an unfair and misleading Tweet about his last dinner in Cape Town!
As we have written, food blogger Palling was invited to the country to restore Eat Out’s reputation after last year’s Awards were judged solely by its editor Abigail Donnelly, leading to controversial decisions. Palling had to confirm Mrs Donnelly’s Top 20 finalist list, revealed yesterday after Palling had left Cape Town, assist her in the ranking of the Top 10 restaurants, and assist in the decision as to which restaurants would receive the category awards for Best Bistro, Best Italian Restaurant, Best Asian Restaurant, Best Country-Style Restaurant, Best Steakhouse, and receive the Boschendal Style Award.
Palling set about ‘feasting and tasting’ his way around our country, and seems to have done 26 lunches and dinners in Cape Town predominantly, with only a lunch at DW Eleven-13 in Johannesburg on Saturday, and Pretoria and Durban not appearing to have featured on his travel agenda, judging by his Tweets. Anyone following Palling’s Tweets would have picked up that he was censored by his hosts, as he was revealing too much about the dishes he was eating, especially the Springbok, which he ate on at least three occasions and was less than complimentary about initially, so much so that he had to apologise to our national game dish: “Take back Springbok being boring/bland – had 2 non sous vide versions which lean + voluptuous helped along by Raats Cabernet Franc 08″‘! One senses from his Tweets prior to his arrival in Cape Town that he loves to Tweet what he eats (we know the feeling!), but he must have been most frustrated in not being able to do so locally, so he had to resort to Tweeting photographs of wine bottles instead, which were clues as to his whereabouts in themselves.
Of his 26 lunch and dinner opportunities in Cape Town, only two were deemed ‘private’, which meant that he could provide their names, and Tweet about them. His Tweet about Biesmiellah in Bo-Kaap was an a-palling example of poor journalism, riddled with typing errors: “Taking a break at Biedmiellah (sic) – Babotie (sic) and Denning Vleis (sic)”. Poor quality writing, not what one would expect from a ‘journalist’! The photograph he Tweeted (right) was most unappetising.
It was his last Cape Town dinner at Belthazar that caused outrage, at the unfair attack in a Tweet on what is judged by most as the city’s best steak restaurant: “Private dinner @ Belthazar – first steak so dry had to send it back – then rare fillet still chilly inside – what’s problem? -v frustrating”. As Belthazar is not on Twitter, we contacted the restaurant to check what had happened, given its good reputation. We discovered an a-palling misrepresentation by Palling in the Tweet, reflecting his unprofessionalism. We spoke to Executive Chef Gracious Phakamani, the Sommelier Bantu Masseti, the junior manager Serge Kabuya, and the waiter Hassan, all of whom had been on duty that evening, and the following emerged about Palling’s dinner at Belthazar: Palling arrived alone, and the first thing he told the Sommelier was that he is a ‘restaurant reviewer’, but that he was not reviewing Belthazar, something no professional reviewer would do, and was unnecessary as he was eating there ‘privately’! He then showed the Sommelier a list of wines he was interested in tasting, and not all were available by the glass, so Sommelier Bantu suggested alternatives that were close to the ones Palling wanted to try. Palling drank a glass of Tokara Director’s Reserve 2004 (yet Tweeted a photograph of the 2008 bottle) at R165, a glass of Bellingham The Bernard SMV at R150, and a glass of Waterford Kevin Arnold Shiraz at R110. As a starter Palling ordered a 700g Chicago Cut steak (R310), which he ordered rare, but was advised by the waiter to order medium rare, which he was happy with. Not having eaten enough (despite an earlier two course lunch at a restaurant on the Top 20 list) and the 700g steak, he decided on eating a 250 g fillet steak (R169) too, which he ordered rare. He sent it back, saying it was cold inside. Chef Gracious put it back on the grill, and the now Medium Rare steak was returned, judged by Palling as still being too cold inside. The Chef prepared a fresh steak for Palling, again prepared Rare, and the third time round he was happy with it. Chef Gracious has been at the Slick Group of restaurants (owning Belthazar and Balducci’s) for fifteen years, and rarely has had a steak returned, let alone two by the same customer, he related. There was no feedback to the Belthazar staff about the steak being too ‘dry’. Palling had such a good time at the restaurant that he gave his newly acquired Mount Nelson ballpoint pen to the waiter as a present, tipped the waiter R160 (15%) on the R1086 bill, and told the Manager Serge that he had an enjoyable evening, and that he would return to the restaurant in November, when he returns to Cape Town for the Eat Out Top 10 Restaurant Awards evening. All four Belthazar staff were shocked when they read Palling’s Tweet about his dinner, not reflecting the events truthfully, and he was even mis-steak-en about the sequence of the orders and the nature of his four steaks!
Palling also showed up Mrs Donnelly, in saying in a Cape Talk interview last week that two of the potential Eat Out Top 20 restaurants which he had to judge were ‘ghastly‘, although he did acknowledge that a ‘couple could rank in the top 10 -12 in the world‘. He admitted that he is ‘keen on wine’, and this seemed to be a greater focus of his eating than the food, reflected in his Tweets too. In the radio interview Palling also said in general there was too much of a preamble about the dish when it was served, when ‘it is already described in detail on the menu’. He admitted that he had not understood springbok initially, ‘but now I like it’! He found that our restaurant dishes are too busy, with 6 – 9 ingredients on the plate, which he called ‘confusion food‘, and advised chefs to simplify their dishes, to ‘focus on what is good’.
Seeing the very safe and predictable Eat Out Top 20 Restaurant Awards Finalist List yesterday, despite some controversy, one can ask whether Mrs Donnelly made a mis-steak in involving Palling in judging the Top 20 Restaurants, as she could quite safely have chosen the same list without Palling’s help. Palling has been a bolshy visitor to Cape Town, embarrassed himself and his host New Media Publishing in being a very rude and defamatory Tweeter, had to be reined in about his Tweeting so as to not give away where he was eating, kicked off his visit with controversy about his springbok and race-insensitive Tweets, and ended off his visit with a dishonest Tweet disparaging Belthazar! No matter how much Eat Out has puffed up Blogger Palling’s profile to justify its choice of him as a judge, it appears to have been a mis-steak!
POSTSCRIPT 19/9: Mr Palling has retaliated nastily to this blogpost with a number of Tweets: ‘@ @ @ Belthazar sommelier nice guy, though only 1 of 10 wines I enquired was available but steaks the problem’; a more nasty one: ‘@ @ @ Confucius say : Always let lying dogs sleep’; and even worse, disparaging both Belthazar and ourselves ‘Avoid Belthazar in Cape Town – not only are their steaks unrested tough + tasteless, they discuss your incompetent meal with cetacean trolls’; and the fourth insult ‘ Tks for sharing – Belthazar meal v depressing but even more that they reveal all details of guests dinner to serial trivialist’. Palling himself Tweeted the content of his Belthazar dinner! The fifth missile he fired was aimed at ourselves too, showing he does not understand the role of Social Media: ‘ Tks for sharing but must say the blogger so insignificant that her absurd mentions are never noticed by my Google Alert’. One wonders how New Media Publishing must be feeling about their offensive Eat Out judge! The stream of Tweets is continuing from a-palling Mr Palling: ‘ A liar too – chides me for tweeting wrong wine pix when I spelt out that it was different one’; and ‘ Stalked by moronic lying troll while in SA – loves shit-stirring and will report this to my employers and demand retraction’.
POSTSCRIPT 19/9: Despite Mr Palling’s assistance in the compilation of the Eat Out Top 20 Restaurant Finalist List, it did not prevent Mrs Donnelly from showing her bias yet again, by having included The Pot Luck Club, a restaurant which has not been operating for a full year. Chef Luke Dale-Roberts withdrew his newer restaurant from the Top 20 list today, which means that both Mr Palling and Mrs Donnelly, with Eat Out and its publishers New Media Publishing, have lost face completely, and that the Eat Out Restaurant Awards have become a farce! This is how Eat Out ‘packaged’ the announcement: ‘Our original communication listed The Pot Luck Club as one of the nominees. However, on discussion with chef Luke Dale-Roberts, we discovered the restaurant only opened in December 2011, and not in November 2011. (One month short of the cut-off.) Therefore, as per our judging criteria, The Pot Luck Club is not eligible for the awards this year. Luke fully supports our decision and we wish him all the best with the restaurant for 2013!’
POSTSCRIPT 21/9: We have been alerted to a glowing review of Belthazar, written by JP Rossouw in Business Day on 14 September, just two days prior to Palling’s visit to the restaurant, and which confirms the stature of this steak restaurant.
POSTSCRIPT 26/9: Michael Olivier conducted an interview with Bruce Palling via Skype, after his visit to South Africa, which he published on his blog yesterday. The interview provides some more insights into Palling. He has no culinary background, his first exotic food encounter being with the avocado pear. He emphasised that he is a ‘food writer’, and not a restaurant reviewer or food critic! Palling looks ‘to have fun’ in a restaurant, ‘it’s not an intellectual exercise’. He likes to be ‘made to feel special’, recommending ‘make celebrities feel like ordinary people, and ordinary people like celebrities’. The 2005 and 2007 Vriesenhof Pinot Noirs were the most interesting that he drank whilst in South Africa, recommended to him by Majeka House. He admits to eating burgers. The Platter South African Wines 2012 is one of the books on his bedside table, most others being food related, but none from South Africa.
POSTSCRIPT 5/11: It would appear that the question we asked in the headline of this blogpost was apt, as Bruce Palling Tweeted today that he will not be attending the Eat Out Top 10 Restaurant Awards Gala Dinner on 25 November: “Sorry to announce that will not be attending Eat Out Awards ceremony – due to “unforeseen circumstances” New Media won’t provide me a ticket”. Eat Out and its publisher New Media Publishing have not responded, and the magazine website does not provide any information about this turn of events. At all times blogger judge Bruce Palling was going to attend the Gala Dinner! We have called Stephanie from Eat Out PR company Mango, and she said that they are in discussion with their client. She could not confirm whether a media statement will be issued. We have requested a statement from New Media Publishing MD Bridget McCarney.
Chris von Ulmenstein, Whale Cottage Portfolio: www.whalecottage.com Twitter: @WhaleCottage