The Sweet Service Award goes to Waterfront Leathers, and its sales assistant Suraya Isaacs, for her excellent service in selling me a Cellini suitcase at a reasonable price. She was knowledgeable about the brand, found me a suitcase in a blue which matches a smaller suitcase I had already bought in the UK, and proactively offered to change the code on the combination lock from the standard supplier one. This was a vast difference to the poor service I received at Frasers, where the sales assistant did not want to listen to my requirements in a suitcase. 

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