Entries tagged with “Sweet and Sour Service Awards”.


The Sweet Service Award goes to Blanc Canvas in Gardens Centre, and its framing specialist Lisa Janson. I dealt with Blanc Canvas recently for the first time when I had to have a picture reframed after the glass cracked during my move. It was done within a week, at a very reasonable cost. I asked Lisa if she could assist in removing a frame from a painting which I want to send to my son in the UK, and she kindly helped to remove it, without charge. She advised that I buy a tube to transport the painting. But I struggled to roll it and fit it into the tube, so I went back to Lisa for help. She had a wider tube and fitted the painting into it, sealing the open end to make sure that it is not damaged. Once again she did not charge for her service. At least I could leave my newly purchased tube for her to use in future.  (more…)

The Sweet Service Award goes to Waterfront Leathers, and its sales assistant Suraya Isaacs, for her excellent service in selling me a Cellini suitcase at a reasonable price. She was knowledgeable about the brand, found me a suitcase in a blue which matches a smaller suitcase I had already bought in the UK, and proactively offered to change the code on the combination lock from the standard supplier one. This was a vast difference to the poor service I received at Frasers, where the sales assistant did not want to listen to my requirements in a suitcase. 

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The Sweet Service Award goes to Emirates, for its flight from London to Dubai, on Sunday 1 July. At the check-in I was told to reduce 5 kg of weight of my suitcase, luckily having bought a hand-luggage suitcase into which I could transfer items of that weight, and having to check it in too, to avoid paying extra. My son had left my check-in too late, so I was allocated a poor seat. I asked the check-in lady if she could find me a window seat, but she told me that the fight was full, and that all such seats were taken already. She said that she would continue to try to find me a window sat, and that I should ask again at the boarding gate desk. Lo and behold, there it was, in the second row from the front, in the company of a (more…)

The Sweet Service Award goes to Cape Town City Ballet, for its magnificent and moving performance of ‘Mozart & Salieri’ at the Artscape Opera House. The costume and set design were superb, and the music of mostly Mozart moved me to tears. It was in very sharp contrast to the disappointing performance of ‘The Cotton Club’ by the same dance company. 

 

 

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The Sweet Service Award goes to Ben Weí Asian fusion sushi restaurant in Wembley Square, which spoilt my guest Stephanie Neubauer on her birthday. I had met Stephanie and her partner Jörg an hour before at the Gernan Embassy, and overheard their sad tale about a mugging in Woodstock they were subjected to, losing their valuables and passports. I took them with me, to fetch a spare cellphone at my home, to help them find an ATM to draw cash from an extra credit card they had, and spontaneously invited them to a birthday lunch at Ben Wei. I mentioned this to the waiter when I ordered a glass of bubbly for Stephanie, and the kitchen brought out a plate of salmon roses for the birthday girl. It was a lovely touch to make the couple feel much better after a traumatic 24 hours.  (more…)