Tag Archives: TELKOM

Sweet Service Award goes to Openserve; Sour Service Award goes to Comet Surveillance & Infrastructures (Pty) Ltd !

The Sweet Service Award goes to OpenServe, for their installation of a fibre internet line directly into my apartment, via a new internet provider. While they did not finish the job on the same day, they stayed until 19h00 to complete everything that they could, having to call in Telkom to fix a line problem at the pole. This happened promptly the following day, and my WiFi was up and running smoothly, and has not given a day’s problem in the past two months.  Continue reading →

Sweet Service Award goes to The Hair Company; Sour Service Award goes to TELKOM!

The Sweet Service Award goes to Isabella Page of The Hair Company in Sea Point, my hairdresser of almost three years. I met Isabella when she was referred to me by Anita Farr, when I complimented her on her hairstyle. Isabella was instrumental in shaping my hair look and style during my transformation, an important part of looking and feeling good. She has recently opened The Hair Company with Linnea Campabasso, operating from the 3rd floor on the Sea Point Medical Centre. Isabella invited me to visit her new salon for a cut and blow, which I timed to be just before the launch party of Cowboys & Cooks Steakhouse & Bar, but was in a scheduled load shedding time slot. There was no power cut Continue reading →

The Dairy Den Sweet Service Award; TELKOM Sour Service Award!

The Sweet Service Award goes to The Dairy Den in Sea Point, a unique outlet selling the best ice creams as well as doughnuts. I try to restrict myself to one ice cream a week, but had not tried the doughnuts, when I met owner Tassia for the first time, introducing myself and congratulating her on how well run the outlet is, compared to a shaky start, which I had communicated to her telephonically. She insisted that I try a doughnut on the house, a delicious chocolate coated one with hundreds and thousands. Continue reading →

Uber/Checkers Sweet Service and MTN/City of Cape Town Sour Service Awards!

imageThe Sweet Service Award goes to the Heritage Day/National Braai Day joint Checkers and Uber promotion yesterday, whereby a 1 kg pack of Checkers Boerewors was delivered to one’s home by Uber, at a charge of R60 to one’s Uber account. The delivery was made in an unbelievable delivery time of seven minutes from placing the order via the Uber App! Continue reading →

Daniel Waldis’ Le Chocolatier chocolate claims are fraudulent and life-threatening!

Le ChocolatierOne cannot get more notorious than being featured in Noseweek (July 2015 issue), and to have a Facebook group created about one’s business. Such an ‘honour’ has been bestowed upon Daniel Waldis, owner of Le Chocolatier, who has operated in Franschhoek, now in Stellenbosch, and with a factory in Paarl!

I first met Waldis at his restaurant in Franschhoek, after I had written a less than complimentary review of it. He was Continue reading →

Twelve Apostles Sweet and Stellenbosch Municipality Sour Service Awards!

12 Apostles buildingThe Sweet Service Award goes to the Twelve Apostles Hotel and its GM Horst Frehse and Housekeeping Manager Laaiqah Raven, for their collegiality in lending us some duvet inners and bed linen when we needed to make up twin bed rooms for a group of UK wine sales representatives staying at Whale Cottage recently.  The hotel did not charge (we have heard that this is a practice of the Mount Nelson Hotel), and the collection and return was very efficient. Continue reading →

KAMERS Sweet Service and the V&A Waterfront Sour Service Awards!

Kamersvol stand Whale Cottage PortfolioThe Sweet Service Award goes to KAMERS (originally called Kamers vol Geskenke when first launched 10 years ago) and Anida van der Spuy, for her invitation to attend the lifestyle, decor and food show at Webersburg last week.  It was not too busy on the Friday afternoon, making it a pleasure to move from one marquee to the next, and buy something to taste along the way.  Kamersvol Yellowtail Whale Cottage PortfolioEvery space was used, even the wine tasting centre had stands.  Anida introduced me to talented chef Wynand van Rooyen, who used to work at Planet Restaurant, and was Sunday Times Chef of the Year 2011. He had just returned from a stage at Frantzen in Stockholm, the 12th best restaurant in the world.  He had a pop-up restaurant at the event, called The Flying Boar. I was impressed with his beautifully plated Continue reading →

TELKOM Sweet Service and TELKOM Sour Service Awards!

TELKOM logoThe Sweet Service Award goes to TELKOM, who fixed an ADSL fault at our Whale Cottage Camps Bay at the exchange within three hours of reporting the fault via the internet fault report service, without having to come to the guest house.   SMS and e-mail messages were sent to communicate the progress of the fault repair, making it an efficient process.  The TELKOM sms process requested feedback as to one’s satisfaction with the repair. Continue reading →

Pick ‘n Pay Sweet and Woolworths Sour Service Awards!

Pick_n_Pay-logo-19A17F34E4-seeklogo.com_The Sweet Service Award goes to Pick ‘n Pay, for their efficient Twitter service.  As the telephone number of the Camps Bay store had changed and is not provided by the Telkom voice which informs that the old number is no longer valid, I Tweeted the retailer, and received the new number within ten minutes!  The Camps Bay store has a new manager Grant Ross, and the store’s service has improved greatly since he took over, it previously having been one of the worst managed stores in the group.  Earlier this week I bought an sms bundle for a member of staff, but had been given a MTN data voucher, which my colleague put into the phone, not realising the error made by the Pick ‘n Pay till operator. Grant kindly replaced the data bundle with an sms bundle voucher. Continue reading →

Mercedes Benz Sweet Service and TELKOM Sour Service Awards!

Mercedes BenzThe Sweet Service Award goes to the Culemborg branch of Mercedes Benz, and its Workshop Manager Dean Guimaraes and the Service Bookings Clerk Karen October, for their excellent service in getting an oil leak and a problem with the roof opening and closing mechanism repaired.  Something that I feared would cost a few thousands, for the roof problem in particular, cost just under R1000.  Karen kept me up to date throughout, and ensured that the car did not have to stay at the workshop overnight for more than one day. This is not the first Sweet Award for this branch. Continue reading →