Entries tagged with “V & A Waterfront”.


On Monday Maison J Café et Croissant was launched, in a joint venture with five co-owners and retailer Pick ‘n Pay. Lucky for me the coffee and croissant sit-down and take-away outlet is being test-run in Camps Bay, the suburb to which I have very recently returned as a resident. (more…)

The Sweet Service Award goes to Ben Weí Asian fusion sushi restaurant in Wembley Square, which spoilt my guest Stephanie Neubauer on her birthday. I had met Stephanie and her partner Jörg an hour before at the Gernan Embassy, and overheard their sad tale about a mugging in Woodstock they were subjected to, losing their valuables and passports. I took them with me, to fetch a spare cellphone at my home, to help them find an ATM to draw cash from an extra credit card they had, and spontaneously invited them to a birthday lunch at Ben Wei. I mentioned this to the waiter when I ordered a glass of bubbly for Stephanie, and the kitchen brought out a plate of salmon roses for the birthday girl. It was a lovely touch to make the couple feel much better after a traumatic 24 hours.  (more…)

The Sweet Service Award goes to Wizardz, and its assistant Yumnah, who assisted me in the layout and first print run of my first book ‘SwitchBitch: My journey of transformation from Sour to Sweet’. I had a deadline for the launch for 20 December, and I was in Yumnah’s hands to get the copies printed and bound by the day before. I received a message on the 15th already, telling me that the books were ready for collection at the Garden Centre branch. This was unexpectedly good service. In a very quick turnaround time, the staff was also able to print a small amount of menus onto the photograph of the book cover, which meant that I did not have to wait for them or return to fetch them!  (more…)

The Sweet Service Award goes to Auto & General, and its Claims Consultant Heidi, who dealt with my claim in a most friendly and efficient manner, Heidi telling me that they don’t believe in paperwork. The details were taken down in less than half an hour, hence the service exceeding the defined time period. I had spoken to a colleague, but the call cut off, and because I could not understand that consultant well, I was delighted that Heidi was the next (more…)

The Sweet Service Award goes to Audi Cape Town, and its Service Advisor Hennie Kriel, for his friendliness and efficiency in helping me to get my car key to flick open, a little screw having been responsible for the problem. On his desk is a sign that they offer 11/10 service excellence, and it encourages customers to demand it, and express it if they are not satisfied. Hennie has impressed me with his superb service since meeting him at the dealership early this year.  (more…)

Den Anker invited me to try its new Winter special, an unusual pairing of two food dishes with two Belgian beers, from a selection of three options. The invitation arrived in a very creative package, filled with the Belgian beers the dishes were paired with, marked with the hashtag #PerfectPair, and was personally delivered by Chef Doekle Vlietman. (more…)

Last week a group of ten writers was invited to experience the recently upgraded Upstairs Deck, upstairs of the Harbour House restaurant in the V & A Waterfront. It specializes in small plate dishes, served in a generous size. It was a picture perfect day, the Upstairs Deck overlooking the yachts and boats which take tourists out to sea. (more…)

Three days after its opening, writer Llewellyn Lambert, architect Jan de Wet, and I visited The Silo Hotel, Cape Town’s new Tourism jewel located in the V & A Waterfront. We enjoyed lunch at The Silo Rooftop on its eleventh floor. Nine days later I returned for another Rooftop lunch. I compare the two lunches and document the changes which have taken place between my two visits below.  (more…)

Even if the Cambridge English dictionary definition of a ‘Café‘ as an inexpensive (‘a restaurant where simple and usually quite cheap meals are served‘) eatery is accepted, The Granary Café still does not deserve its ‘Café‘ name, as nothing about the contemporary classic dishes served in the sophisticated dining area is ‘simple‘. It is a showcase of Executive Chef Veronica Canha-Hibbert’s playful interpretation of her favorite classic dishes.

(more…)

The Sweet Service Award goes to W Café inside Woolworths in the V&A Waterfront and its Manager Renee Keen, who observes me arriving for a cappuccino, and knows exactly how I like it, dry and with foam and no milk, requesting her barista to make it. She also automatically brings a glass of water. She always has a friendly smile of welcome.  (more…)