Tag Archives: Vodacom

Sweet Service Award goes to Vodacom, Sour Service Award goes to Discovery!

 

 

The Sweet Service Award goes to Vodacom in the Waterfront, and its staff member Rashied, who assisted me in getting my phone reconnected. Since December I have continuously received messages and calls to tell me that I owe Vodacom just over R1300, but I am fully paid up. Calling the ‘Customer Service’  Department is a nightmare, as one cannot get through to the Accounts Department. Rashied looked up my details on the computer, said that there is nothing owing on my account, and reconnected my phone with immediate effect. Yet a few days later I received a SMS message to tell me that I am being switched to a Top Up package, so this is not yet the end of the saga! Continue reading →

Sweet Service Award goes to Woolworths, Sour Service Award goes to Vodacom!

 

The Sweet Service Award goes to Woolworths Camps Bay and its Manager Gary Arendse, for his very generation donation of twelve rolls of garbage bags towards my Camps Bay Clean action, used for cleaning up litter in Camps Bay with a team of homeless workers daily. Continue reading →

Sweet Service Award goes to Famous Kalahari Biltong; Sour Service Award goes to Vodacom!

 

The Sweet Service Award goes to Famous Kalahari Biltong in Camps Bay, and its assistant Erika, for gifting me a packet of droë wors when she felt that she had been unfriendly to me a few weeks ago. From being not so nice when I first shopped there, she now waves at me when I walk past, and was very welcoming when I went there to buy some Biltong for my son before he returned to the UK. 

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Sweet Service Award goes to Addictions, Sour Service Award goes to Vodacom!

The Sweet Service Award goes to the Addictions ice cream shop in the Camps Bay Promenade, and its staff, for their generous scoops, inexpensive price, and good service for ice creams I have become ….. addicted to. Sometimes they are short of change, and take less money or ask me to pay the following day. If I have forgotten my purse at home and I have an Addictions attack, they allow me to pay the following day. An excellent relationship of trust. Yesterday I took my son and his partner there, and they received extra large scoops of ice cream. Continue reading →

Sweet Service Award goes to Apple iStore; Sour Service Award goes to Vodacom!

The Sweet Service Award goes to the Apple iStore in the Waterfront, and its technician in the Service Department, who helped me efficiently to transfer all my data in my cellphone to a new iPhone XR which I had upgraded to at Vodacom. He used the iCloud to quickly and efficiently transfer the data, and helped me to set up the phone. Apple charges R200 for this service compared to the R150 by Vodacom, a small extra price to pay for far greater efficiency.  Continue reading →

SA’s most trusted consumer brands includes heritage brand KOO and newbie online brand Takealot.com!

In the 2018 Brandz study by Kantar Millward Brown it has created a list of ten most trusted South African brands, a list which includes mainly food products, the 75 year old KOO one of these and right at the top on Trust, and the very new online shopping brand Takealot.com, already ranked third.  None of the country’s largest value brands appear on the top trusted brand list.  Continue reading →

The Real Cheese Sweet Service; Vodacom Sour Service Award!

The Sweet Service Award goes to The Real Cheese in Observatory, its owner Annemarie opening up her shop especially for me on Monday 30 April, when it was officially closed over the long weekend, which coincided with the Cheese Festival. As she was organising deliveries, she allowed me to fetch a Dalewood Fromage Superlatif for a party I held that evening. 

 

 

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Sweet Service Award goes to Olive Branch Deli; Sour Service Award to Vodacom!

The Sweet Service Award goes to Olive Branch Deli and its co-owner Omeros Demetriou, for his advice in guiding me in the decision to buy a Yoco credit card machine, which I have used on numerous occasions as a customer in their Deli. Omeros even called Yoco on my behalf, to check the paperwork requirements, and stock availability. I went to Yoco on Shortmarket Street later in the afternoon, and within an hour I was set up with a credit card machine. Olive Branch Deli is a great ambassador for Yoco! Continue reading →

Shimmy Beach Club Sweet Service and Vodacom Sour Service Awards!

shimmy-beach-club-goldfishThe Sweet Service Award goes to Shimmy Beach Club and its GM Malcolm Moodie, its Deputy GM Stephan Fourie, the Shimmy Luxury Collection CEO Nicky van der Walt, and The Ritz GM Clayton Howard, for allowing me to see the fantastic Goldfish concert at Shimmy Beach Club earlier this week, and with it fantastic seating which enabled me to take excellent photographs and videos.  It is a world class act, and it filled me with pride to see how far this talented duo has come.  Impressive too was the ease of getting there with Uber, and then being shuttled to the Shimmy entrance.  Continue reading →

Vodacom Sweet Service Award; GrandWest Arena Sour Service Award!

imageThe Sweet Service Award goes to Vodacom in the V&A Waterfront and its consultant Chad Thomas, who assisted me in doing a phone upgrade. He also checked my contract, and found a more affordable package that gives me more data and fewer calls at a lower rate than I have been paying to date. Continue reading →