Entries tagged with “WhaleTales Sweet and Sour Service Awards”.


The Sweet Service Award goes to Chair Crazy, for its good and quick service in the purchase of a table I was looking for to write at, white, square, and 750 mm high. I had looked at three other furniture sh0ps, and would have had to compromise on the size of the table, its color, and its availability. The table at Chair Crazy was the last one I saw, offered a choice of legs, I choosing the one with the most leg space, in black, was half the price to those I’d seen before, and was available immediately, quickly wrapped up in bubble wrap, and carried to my car a few blocks away. It is perfect in all respects! (more…)

The Sweet Service Award goes to MyCitiBus and its kind and efficient assistant at the Queens Beach Branch in Sea Point, where I bought a MyCiti Bus card. It was a freezing cold day, which she could see, and she apologised profusely for the number of steps required in taking my payment and issuing the card. While it was a laborious process, she made it seem far shorter than it was, in her professional dealing with me.

 

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The Sweet Service Award goes to Albourne Boutique House in Somerset West, and its Manager Glen, for his excellent service when I stayed over there recently. He was on duty until 23h00, allowed me to take a drink from their Bar, listened to my feedback about the disappointing meal at Giovanni’s in the Waterstone Centre, and was on duty at breakfast the next morning again. The winter rate is excellent value for money. 

 

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The Sweet Service Award goes to Mainstreet Computers in Hermanus, and its owner Johanns. Recently I laid a charge against Mike Pierce at the Hermanus police station for trespassing, and breaking and entering, and had to provide proof of warnings to Pierce to not enter my property. For that I needed to print out warning emails at the closest copy shop I found. In doing so, I realised that I had left my handbag in my car, which I had left at the house of a friend in Cape Town, and had to ask Johanns if I could return later in the day to pay the R22,5o for the email printouts, being able to borrow the money from a friend. To my shock and surprise, he agreed. It was an amazing sign of trust, even if for a small amount, to a customer he had never met before. (more…)

The Sweet Service Award goes to The Real Cheese in Observatory, its owner Annemarie opening up her shop especially for me on Monday 30 April, when it was officially closed over the long weekend, which coincided with the Cheese Festival. As she was organising deliveries, she allowed me to fetch a Dalewood Fromage Superlatif for a party I held that evening. 

 

 

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The Sweet Service Award goes to McQueens Pride & Groom (what a lovely name), for its facial, and added to that the treat of a hand and foot massage for the duration of the facial. The therapist was chatty and friendly and the hour flew by. As some of the cream got into my hair, I was further spoilt with a hair wash and blow by Glen in the BloStyle Bar. The treat was kindly organized by Marina Nestel, brand ambassador of McQueens. 

 

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The Sweet Service Award goes to Café 1904 in Hermanus, and its owners Johan and Endria Post, for making me a cappuccino despite having a break before their dinner service. It was just before 17h00, and all coffee shops in Hermanus were about to close. Johan and Endria took pity on me, and made me a perfect dry cappuccino, taking time to sit down and chat too.  (more…)

The Sweet Service Award goes to Country Road’s Regional Manager Trevone, who came to my rescue when I reported the shocking service I received at the Country Road V & A Waterfront branch, from its store manager Zoelva Brewer. I had arrived at the store just after its opening at 9h00 last week, and put down a top from the Country Road section at the Trenery counter, wandering off to look at a cardigan close by. When I returned to the counter, the top was still lying there despite a staff member standing behind the counter. No other staff member was present, other than two chattering security staff at the opposite end of the store, squeezing the pimples on their face at the mirror! The staff member was standing with a can of Mr Min in her hand, and said that she couldn’t do the (more…)

imageThe Sweet Service Award goes to the British Airways cabin crew, and Jenny North in particular, who looked after fellow-passenger Dr Wouter Hanekom and I with the greatest of friendliness on the flight between Cape Town and London on Monday.  Nothing was too much trouble, and she had a friendly smile. We teased her about a review of the dinner, and she took it all in her stride!

 

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imageThe Sweet Service Award goes to the City of Cape Town-funded Shark Spotters Programme, for having been awarded the Gold – Innovation Award in the Best for Beach Tourism Category at the African Responsible Tourism Awards in April. The award recognised tourism initiates creating responsible holidays in beach settings. The Shark Spotters Programme has staff sitting high up on the mountain above Muizenberg, checking for sharks with binoculars. A flag warning signal is hoisted at the beach as soon as sharks are spotted, and swimmers and surfers are then encouraged to leave the water. This allows fear-free usage of the Muizenberg beach by locals as well as tourists. (more…)