Entries tagged with “WhaleTales Sweet and Sour Service Awards”.

The Sweet Service Award goes to The Real Cheese in Observatory, its owner Annemarie opening up her shop especially for me on Monday 30 April, when it was officially closed over the long weekend, which coincided with the Cheese Festival. As she was organising deliveries, she allowed me to fetch a Dalewood Fromage Superlatif for a party I held that evening. 




The Sweet Service Award goes to McQueens Pride & Groom (what a lovely name), for its facial, and added to that the treat of a hand and foot massage for the duration of the facial. The therapist was chatty and friendly and the hour flew by. As some of the cream got into my hair, I was further spoilt with a hair wash and blow by Glen in the BloStyle Bar. The treat was kindly organized by Marina Nestel, brand ambassador of McQueens. 



The Sweet Service Award goes to Café 1904 in Hermanus, and its owners Johan and Endria Post, for making me a cappuccino despite having a break before their dinner service. It was just before 17h00, and all coffee shops in Hermanus were about to close. Johan and Endria took pity on me, and made me a perfect dry cappuccino, taking time to sit down and chat too.  (more…)

The Sweet Service Award goes to Country Road’s Regional Manager Trevone, who came to my rescue when I reported the shocking service I received at the Country Road V & A Waterfront branch, from its store manager Zoelva Brewer. I had arrived at the store just after its opening at 9h00 last week, and put down a top from the Country Road section at the Trenery counter, wandering off to look at a cardigan close by. When I returned to the counter, the top was still lying there despite a staff member standing behind the counter. No other staff member was present, other than two chattering security staff at the opposite end of the store, squeezing the pimples on their face at the mirror! The staff member was standing with a can of Mr Min in her hand, and said that she couldn’t do the (more…)

imageThe Sweet Service Award goes to the British Airways cabin crew, and Jenny North in particular, who looked after fellow-passenger Dr Wouter Hanekom and I with the greatest of friendliness on the flight between Cape Town and London on Monday.  Nothing was too much trouble, and she had a friendly smile. We teased her about a review of the dinner, and she took it all in her stride!



imageThe Sweet Service Award goes to the City of Cape Town-funded Shark Spotters Programme, for having been awarded the Gold – Innovation Award in the Best for Beach Tourism Category at the African Responsible Tourism Awards in April. The award recognised tourism initiates creating responsible holidays in beach settings. The Shark Spotters Programme has staff sitting high up on the mountain above Muizenberg, checking for sharks with binoculars. A flag warning signal is hoisted at the beach as soon as sharks are spotted, and swimmers and surfers are then encouraged to leave the water. This allows fear-free usage of the Muizenberg beach by locals as well as tourists. (more…)

CassiniThe Sweet Service Award goes to Cassani Motors in Plett. While driving to Plettenberg Bay, a petrol attendant noticed that a coolant pipe had a crack in it. I managed to get to Plett safely, but did not want to risk the return journey without having it seen to.  I popped in at Cassani Motors in Plett’s industrial area, on a recommendation. Owner Mauro had a look, and quickly made a plan to do a temporary fix. Not only did he fix the problem quickly, pushing all his other work to the side, but he also charged a ludicrous price of R50!


imageThe Sweet Service Award goes to W Café in Woolworths at St John’s Piazza in Sea Point. On the odd occasion that I go to this store, I forget my past unhappy experiences there, and indulge in their scones, which are firm, and do not crumble.  Recently I ordered a scone, and wanted to substitute the jam and cream with grated cheese. The Manager Pieter said it could not be done, and that I would have to pay extra for the cheese, despite the two eliminations. No amount of persuasion could convince him. As the W Cafés are owned by TriBeCa, the Woolworths (more…)

UberSA_Sunglass-Hut_blog_960x540_r1The Sweet Service Award goes to Uber, for its most generous pre-Christmas promotional offer to its clients, for a Summer pack of a towel, Havaianas flip flops, a beach bag, and a Sunglass Hut voucher. Struggling to get the promotional code #ElectrifySummerSA to (more…)

Hlala PanziThe Sweet Service Award goes to Gill Spargo of Hlala Panzi Guest House in Parkhurst in Johannesburg, who assisted me in finding a room for Tuesday evening, when Johannesburg accommodation seemed very hard to find. Despite being fully booked already, she called around to other guest house ‘colleagues’ in the area, and gave me some numbers. I also found 6 on Sixth in Parktown North, around the corner from Cube restaurant where I ate last night, via her. Each one of the guest house owners (Bridge House, Wind Mill, Remote Corner) gave me another name and another number, until I made a booking at La Bougain Villa (see below). (more…)