The Sweet Service Award goes to Mercedes-Benz Culemborg in Cape Town, for the assistance by its Service Manager Dean Guimaraes in opening my car roof, which stopped working yesterday morning. Despite arriving at 16h00 on a Friday afternoon after returning from a function in Stellenbosch, Dean checked out the car. He found that a part of the roof mechanism had broken, and managed to open the roof, despite the broken part, which they will replace next week, once ordered on Monday. Continue reading →