The Sweet Service Award goes to EnMasse in the Garden Centre, and its staff member Lloyd. Rose and Hans-Werner Klein and I had a sit-down tea there, which was served in a paper cup. I asked for a tea spoon to remove the tea bag from my cup, and was given a plastic fork! Lloyd was very apologetic, and comped the teas, knowing that he had been forced to offer sub-standard service by his employers. I posted a message to EnMasse on Instagram, and the brand owner replied that all sit-down customers should have their tea served in double-glass tea cups. Well done Lloyd! Continue reading →

The Sweet Service Award goes to the Wash World Laundrette in Sea Point, and its owner Lessa. I have been using the Laundrette for many years, running in to drop off my laundry, not even writing up the laundry items any more, having so much trust in the staff and its owner. At R100 a bag for my bed linen it is a bargain. Receiving the washed and folded linen back in 24 hours is a further plus.
Monday 28 March 2022, Day 179 of Level 1 😷
Saturday 19 March 2022, Day 170 of Level 1 😷