The Sweet Service Award goes to Eso juice bar in the Cape Quarter, and its owner Ahmed for his service recovery.  I had ordered a freshly squeezed orange juice, costing R30.  I asked for a serviette, but was told by the two staff members that they had run out of them, and had been out of stock for a number of days.  I felt that the owner should know, but the staff initially refused to provide his details.  The more senior of the two staff ignored my questions, just walking away from me.  The owner was Continue reading →