{"id":1077,"date":"2009-01-30T13:42:03","date_gmt":"2009-01-30T11:42:03","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=1077"},"modified":"2009-03-15T10:52:32","modified_gmt":"2009-03-15T08:52:32","slug":"sweet-and-fedhasa-cape-sour-service-award","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/sweet-and-fedhasa-cape-sour-service-award\/","title":{"rendered":"ULTRA Sweet and FEDHASA Cape Sour Service Award"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\"><span style=\"text-decoration: none;\"><span style=\"font-size: small; font-family: Times New Roman;\"><a href=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/01\/ultra.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-1081\" title=\"ultra\" src=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/01\/ultra-150x150.jpg?resize=150%2C150\" alt=\"\" width=\"150\" height=\"150\" data-recalc-dims=\"1\" \/><\/a>The <strong>Sweet Service Award<\/strong> goes to Kate from ULTRA liquor store in Green Point, who has the most dazzling smile, and offers the most exceptional service, even hugging her regular customers when she sees them in the store.\u00a0\u00a0 Sadly the rest of her colleagues are not as effervescent and efficient as she is, but Kate makes it a pleasure to shop at ULTRA on a Friday afternoon.<\/span><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\">\u00a0<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\">\u00a0<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\">\u00a0<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\"><span style=\"text-decoration: none;\"><span style=\"font-size: small; font-family: Times New Roman;\"><a href=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/01\/fedhasa.gif\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-1082\" title=\"fedhasa\" src=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/01\/fedhasa-150x122.gif?resize=150%2C122\" alt=\"\" width=\"150\" height=\"122\" data-recalc-dims=\"1\" \/><\/a>The <strong>Sour Service Award<\/strong> goes to FEDHASA Cape, to whom a complaint of unethical behaviour by HBR Personnel was presented on 6 November.\u00a0 HBR prominently displays the FEDHASA and the APSO logos on its website, to reflect its membership\u00a0of these two associations.\u00a0\u00a0 The fraudulent representation of a candidate would be in contravention of FEDHASA&#8217;s Code of Conduct by its members, a Code which\u00a0it takes very seriously, when it suits the association.\u00a0\u00a0\u00a0 The complaint was lodged on 6 November, and after numerous reminder e-mails over close to three months, a reply was received earlier this week, confirming receipt of the complaint, and stating that no action would be taken by FEDHASA, as the matter had been handled by APSO, and\u00a0because HBR Personnel had reprimanded its staff member!<\/span><\/span>\u00a0<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\">\u00a0<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\"><span style=\"color: #000000; font-family: Arial;\"><span style=\"font-size: small;\">The <strong>WhaleTales Sweet &amp; Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span><a href=\"mailto:info@whalecottage.com\"><span style=\"color: #000000;\"><span style=\"font-size: small;\">info@whalecottage.com<\/span><\/span><\/a><span style=\"font-size: small;\">.<\/span><\/span><span style=\"text-decoration: underline;\"><span style=\"text-decoration: none;\"><span style=\"font-size: small; font-family: Times New Roman;\">\u00a0<\/span><\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Sweet Service Award goes to Kate from ULTRA liquor store in Green Point, who has the most dazzling smile, and offers the most exceptional service, even hugging her regular customers when she sees them in the store.\u00a0\u00a0 Sadly the rest of her colleagues are not as effervescent and efficient as she is, but Kate [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,248,21],"tags":[327,32378,320,800,255,801,32373,10],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Sweet Service Award goes to Kate from ULTRA liquor store in Green Point, who has the most dazzling smile, and offers the most exceptional service, even hugging her regular customers when she sees them in the store. 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