{"id":15439,"date":"2011-01-07T08:21:12","date_gmt":"2011-01-07T06:21:12","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=15439"},"modified":"2011-01-07T08:21:12","modified_gmt":"2011-01-07T06:21:12","slug":"rias-pools-sweet-and-tafelberg-furnishers-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/rias-pools-sweet-and-tafelberg-furnishers-sour-service-awards\/","title":{"rendered":"Ria’s Pools Sweet and Tafelberg Furnishers Sour Service Awards"},"content":{"rendered":"

\"\"<\/a>The Sweet Service Award <\/strong>goes to\u00a0Ria’s Pools in Franschhoek, who came to our rescue late afternoon on 31 December, when the pool at Whale Cottage Franschhoek had a technical problem, which prevented the pool vacuum cleaner from moving.\u00a0 All pool companies servicing Franschhoek, even from Stellenbosch and Paarl, were called, and only Ria’s Pools’ Morne called back.\u00a0\u00a0 Morne came back the following day, on a public holiday, to check that all was in order, as well as two days later.\u00a0 He has won his company a new client for his outstanding service.<\/p>\n

\u00a0<\/p>\n

\"\"<\/a>The Sour Service Award <\/strong>goes to Tafelberg Furnishers in Green Point, where the branch manager Sterna took no interest in hearing a complaint about the lack of feedback by the salesman about\u00a0the time of delivery of a washing machine\u00a0to our Whale Cottage Franschhoek.\u00a0 Sterna just put me through to the Warehouse, making it my problem to sort it out with them, instead of listening to my complaint about her colleague.<\/p>\n

The WhaleTales Sweet & Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span>info@whalecottage.com<\/span><\/span><\/a>.\u00a0\u00a0 <\/span>Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales <\/span><\/strong>newsletters on the <\/span>www.whalecottage.com<\/span><\/a> website.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award goes to\u00a0Ria’s Pools in Franschhoek, who came to our rescue late afternoon on 31 December, when the pool at Whale Cottage Franschhoek had a technical problem, which prevented the pool vacuum cleaner from moving.\u00a0 All pool companies servicing Franschhoek, even from Stellenbosch and Paarl, were called, and only Ria’s Pools’ Morne […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,124,14,592,248,21],"tags":[32378,32369,666,9375,9342,9374,5990,9343,32373,5239],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t