{"id":17526,"date":"2011-03-04T10:14:08","date_gmt":"2011-03-04T08:14:08","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=17526"},"modified":"2011-03-04T13:12:22","modified_gmt":"2011-03-04T11:12:22","slug":"watson-incorporated-sweet-service-and-krugmann-grill-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/watson-incorporated-sweet-service-and-krugmann-grill-sour-service-awards\/","title":{"rendered":"Watson Incorporated Sweet Service and Krugmann’s Grill Sour Service Awards"},"content":{"rendered":"

\"\"<\/a>The Sweet Service Award<\/strong>\u00a0 goes to Watson Incorporated, for finalising our accounts for the Receiver of Revenue by 28 February,\u00a0especially as the financials were given to them in very much the last minute.<\/p>\n

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\"\"<\/a>The Sour Service Award<\/strong>\u00a0 goes to Krugmann’s Grill in the V&A Waterfront, and especially to its Promotions Manager Johan van Schalkwyk.\u00a0\u00a0\u00a0I was intrigued by how a restaurant could ‘give away’ a 350g rump steak with a starch and sauce for the unbelievably low R29 for a week last week, and made a booking.\u00a0 As I had lost my e-mail with the link which forced one to make the booking on-line, I called the Customer Care number, which Johan answered.\u00a0\u00a0 He became annoyed when I told him that I could not see the promotional offer pop up on their website, and when I asked for the contact details of Justin\u00a0Mans, the very efficient Operations Director, he became rude, having recognised my voice\u00a0from a previous Cape Town Fish Market incident that he got into trouble for and that was awarded a Sour Service Award, and told me not to come to Krugmann’s.\u00a0 I did go and was welcomed by the waiter.\u00a0 I found the service terribly slow, for the fact that the restaurant was less than half full.\u00a0 It took 40 minutes for the steak to be served.\u00a0 It was tough, and\u00a0more rare than the medium rare I had ordered.\u00a0\u00a0 It was not worth the saving to have endured the poor service received from the word go.\u00a0\u00a0<\/p>\n

The WhaleTales Sweet & Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span>info@whalecottage.com<\/span><\/span><\/a>.\u00a0\u00a0 <\/span>Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales <\/span><\/strong>newsletters on the <\/span>www.whalecottage.com<\/span><\/a> website.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award\u00a0 goes to Watson Incorporated, for finalising our accounts for the Receiver of Revenue by 28 February,\u00a0especially as the financials were given to them in very much the last minute. \u00a0 \u00a0 \u00a0 The Sour Service Award\u00a0 goes to Krugmann’s Grill in the V&A Waterfront, and especially to its Promotions Manager Johan […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,124,20,21],"tags":[2392,32378,9685,10386,7585,10385,6107,32393,10384,32373,1771],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t