{"id":2159,"date":"2009-05-01T00:09:33","date_gmt":"2009-04-30T22:09:33","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=2159"},"modified":"2009-05-09T07:19:31","modified_gmt":"2009-05-09T05:19:31","slug":"webtickets-sweet-and-limelight-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/franschhoek\/webtickets-sweet-and-limelight-sour-service-awards\/","title":{"rendered":"Webtickets Sweet and Limelight Sour Service Awards"},"content":{"rendered":"<p><a href=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/04\/franschoek20literary20festival.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-2177\" title=\"franschoek20literary20festival\" src=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/04\/franschoek20literary20festival-118x150.jpg?resize=118%2C150\" alt=\"\" width=\"118\" height=\"150\" data-recalc-dims=\"1\" \/><\/a>The <strong>Sweet Service Award <\/strong>goes to Webtickets, an on-line ticket booking agency.\u00a0\u00a0 A duplicate booking made for one of the shows of the Franschhoek Literary Festival was quickly and efficiently cancelled, and payment was refunded within 5 minutes of making the call, and explaining the error to the Webtickets representative.\u00a0\u00a0 An e-mail was also immediately sent to the customer, confirming the refund.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/04\/limelight1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-2176\" title=\"limelight1\" src=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2009\/04\/limelight1-150x150.jpg?resize=150%2C150\" alt=\"\" width=\"150\" height=\"150\" data-recalc-dims=\"1\" \/><\/a>The <strong>Sour Service Award <\/strong>goes to Patrick Miller of Limelight, a Sour Service Award recipient on 26 December, for writing to WhaleTales, and giving it &#8220;permission&#8221; to continue featuring the Sour Award awarded to Limelight, subject to a set of conditions.\u00a0\u00a0\u00a0 He has also promised to send the demand to his lawyer!\u00a0\u00a0 It reinforces the arrogant attitude of this young joint owner of Limelight, which made him eligible for the Sour Award in the first place!<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\">\u00a0<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\">\u00a0<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\"><span style=\"color: #000000; font-family: Arial;\"><span style=\"font-size: small;\">The <strong>WhaleTales Sweet &amp; Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span><a href=\"mailto:info@whalecottage.com\"><span style=\"color: #000000;\"><span style=\"font-size: small;\">info@whalecottage.com<\/span><\/span><\/a><span style=\"font-size: small;\">.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Sweet Service Award goes to Webtickets, an on-line ticket booking agency.\u00a0\u00a0 A duplicate booking made for one of the shows of the Franschhoek Literary Festival was quickly and efficiently cancelled, and payment was refunded within 5 minutes of making the call, and explaining the error to the Webtickets representative.\u00a0\u00a0 An e-mail was also immediately [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[14,248,21],"tags":[32378,927,1278,659,862,1279,32373,10],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Sweet Service Award goes to Webtickets, an on-line ticket booking agency. 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