{"id":217515,"date":"2023-07-28T14:05:28","date_gmt":"2023-07-28T12:05:28","guid":{"rendered":"https:\/\/www.chrisvonulmenstein.com\/blog\/?p=217515"},"modified":"2023-07-28T14:19:07","modified_gmt":"2023-07-28T12:19:07","slug":"sweet-service-award-goes-to-woolworths-dash-sour-service-award-goes-to-takealot-2","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/sweet-service-award-goes-to-woolworths-dash-sour-service-award-goes-to-takealot-2\/","title":{"rendered":"Sweet Service Award goes to Woolworths Dash, Sour Service Award goes to Takealot"},"content":{"rendered":"\n

The Sweet Service Award<\/strong> goes to Woolworths Dash, which is a most amazing order and delivery service, surpassing Checkers Sixty\/60, mainly because it does not surprise one with out of stocks as does Checkers. Today I received a new feature – the name of the packer, and the stages of packing and delivery completed, the delivery arriving punctually in the one hour period requested. It has changed my life, as I don\u2019t have to lug my shopping bags up the steps from my garage, nor tolerate mainly unsatisfactory service at the tills.<\/p>\n\n\n\n

The Sour Service Award<\/strong> goes to TakeaLot, for yet another delivery disaster, the worst to date. I had ordered a new Bosch citrus juicer, and was promised next day delivery, a surprise given the deliveries taking a week or longer of late. It was scheduled for a Saturday, and I stayed at home all day, waiting for it. I received two sms messages, notifying me of my delivery being out on the road and that it would reach me before 17h00. At 16h54 I was notified that the delivery was not made as I had not been contactable, yet I was at home, and I had not received a call or message from the driver. I contacted the company and had to postpone the delivery to the next Monday, worried that the same could happen again. Fortunately I checked the Tafelberg website, and saw that they stocked exactly the same juicer, but for R100 cheaper. I had to request permission from Takealot to cancel my order – yes, and finally received a credit for the paid-for juicer. Another order earlier this week arrived after 19h00, and only because I saw a missed call from the driver. Takealot should brush up its service, given that Amazon is on the horizon! <\/p>\n\n\n\n

The WhaleTales Sweet & Sour Service Awards are presented every Friday on the WhaleTales blog. Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at chrisvonulmenstein [at] gmail.com. Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog. <\/p>\n\n\n\n

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Chris von Ulmenstein, WhaleTales Blog: www.chrisvonulmenstein.com\/blog <\/strong><\/p>\n\n\n\n

Tel +27 082 55 11 323<\/a> <\/strong><\/p>\n\n\n\n

Twitter:@Ulmenstein <\/strong><\/p>\n\n\n\n

Facebook: Chris von Ulmenstein, My Cape Town Guide\/Mein Kapstadt Guide, Camps Bay Clean, WhaleTales Blog <\/strong><\/p>\n\n\n\n

Instagram: @Chrissy_Ulmenstein @MyCapeTownGuide @campsbayclean @whaletalesblog<\/strong><\/p>\n\n\n\n

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The Sweet Service Award goes to Woolworths Dash, which is a most amazing order and delivery service, surpassing Checkers Sixty\/60, mainly because it does not surprise one with out of stocks as does Checkers. Today I received a new feature – the name of the packer, and the stages of packing and delivery completed, the […]<\/p>\n","protected":false},"author":8,"featured_media":217518,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[37142,15,3,124,45801,34990],"tags":[8817,32366,45802,27518,1771,45786],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t