{"id":22176,"date":"2011-07-01T01:40:48","date_gmt":"2011-06-30T23:40:48","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=22176"},"modified":"2011-07-01T01:40:48","modified_gmt":"2011-06-30T23:40:48","slug":"gumtree-sweet-and-safarinowcom-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/gumtree-sweet-and-safarinowcom-sour-service-awards\/","title":{"rendered":"GumTree Sweet and SafariNow.com Sour Service Awards"},"content":{"rendered":"<p><a href=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2011\/06\/gumtree-logo.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-22209\" title=\"gumtree-logo\" src=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2011\/06\/gumtree-logo-150x150.jpg?resize=150%2C150\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/i0.wp.com\/www.chrisvonulmenstein.com\/blog\/wp-content\/uploads\/2011\/06\/gumtree-logo.jpg?resize=150%2C150&amp;ssl=1 150w, https:\/\/i0.wp.com\/www.chrisvonulmenstein.com\/blog\/wp-content\/uploads\/2011\/06\/gumtree-logo.jpg?w=152&amp;ssl=1 152w\" sizes=\"(max-width: 150px) 100vw, 150px\" data-recalc-dims=\"1\" \/><\/a>The <strong>Sweet Service Award<\/strong>\u00a0 goes to GumTree, for quickly removing four fraudulently placed ads, on Saturday evening, for an iPhone, an iPad and a cottage to rent, which had been posted\u00a0with my name and cell number, causing a flood of calls and sms-messages throughout the night.\u00a0\u00a0 Gumtree has an easy Fraud Report system, and its response time\u00a0was impressive.<\/p>\n<p>\u00a0<\/p>\n<p><a href=\"http:\/\/www.whalecottage.com\/blog\/wp-content\/uploads\/2011\/06\/safarinow.bmp\"><img decoding=\"async\" class=\"alignleft size-thumbnail wp-image-22210\" title=\"safarinow\" src=\"http:\/\/www.whalecottage.com\/blog\/wp-content\/uploads\/2011\/06\/safarinow.bmp\" alt=\"\" \/><\/a>The <strong>Sour Service Award <\/strong>goes to SafariNow.com and its MD Dylan Rothschild, for its unprofessional and rude communication.\u00a0 The company&#8217;s booking website has some odd rules, and one of these is that payment is made to accommodation suppliers on certain weekdays only.\u00a0 A guest who wished to stay at Whale Cottage Hermanus, and who could only pay on the day of her arrival, being a\u00a0weekend day, could not be accommodated with immediate payment to Whale Cottage Hermanus, and the client cancelled the booking as a result.\u00a0Mr Rothschild continued communicating about the matter via e-mail, even after the booking cancellation, and telephonically on a Saturday morning at 8h00!<\/p>\n<p class=\"MsoNormal\" style=\"margin: 0cm 0cm 0pt;\"><span style=\"font-family: &quot;Arial&quot;,&quot;sans-serif&quot;; color: #000000;\"><span style=\"font-size: small;\">The <strong>WhaleTales Sweet &amp; Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span><a href=\"mailto:info@whalecottage.com\"><span style=\"color: #000000;\"><span style=\"font-size: small;\">info@whalecottage.com<\/span><\/span><\/a><span style=\"font-size: small;\">.<span style=\"mso-spacerun: yes;\">\u00a0\u00a0 <\/span>Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the <strong><span style=\"font-family: &quot;Arial&quot;,&quot;sans-serif&quot;;\">WhaleTales <\/span><\/strong>newsletters on the <\/span><a href=\"http:\/\/www.whalecottage.com\/\"><span style=\"color: #800080; font-size: small;\">www.whalecottage.com<\/span><\/a><span style=\"font-size: small;\"> website.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Sweet Service Award\u00a0 goes to GumTree, for quickly removing four fraudulently placed ads, on Saturday evening, for an iPhone, an iPad and a cottage to rent, which had been posted\u00a0with my name and cell number, causing a flood of calls and sms-messages throughout the night.\u00a0\u00a0 Gumtree has an easy Fraud Report system, and its [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[7,3,124,21],"tags":[12036,32378,12035,12032,12144,7676,6839,12034,162,32373,1771],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"The Sweet Service Award goes to GumTree, for quickly removing four fraudulently placed ads, on Saturday evening, for an iPhone, an iPad and a cottage to rent, which had been posted with my name and cell number, causing a flood of calls and sms-messages throughout the night. 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Gumtree has an easy Fraud Report system, and its"},"aioseo_meta_data":{"post_id":"22176","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[],"defaultGraph":"","defaultPostTypeGraph":""},"schema_type":null,"schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"location":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2020-12-20 23:42:40","updated":"2022-09-15 17:08:38","seo_analyzer_scan_date":null,"focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.chrisvonulmenstein.com\/blog\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.chrisvonulmenstein.com\/blog\/category\/cape-town\/\" title=\"Cape Town\">Cape Town<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tGumTree Sweet and SafariNow.com Sour Service Awards\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.chrisvonulmenstein.com\/blog"},{"label":"Cape Town","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/category\/cape-town\/"},{"label":"GumTree Sweet and SafariNow.com Sour Service Awards","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/gumtree-sweet-and-safarinowcom-sour-service-awards\/"}],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p5Gxfs-5LG","_links":{"self":[{"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/posts\/22176"}],"collection":[{"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/comments?post=22176"}],"version-history":[{"count":9,"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/posts\/22176\/revisions"}],"predecessor-version":[{"id":22407,"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/posts\/22176\/revisions\/22407"}],"wp:attachment":[{"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/media?parent=22176"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/categories?post=22176"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chrisvonulmenstein.com\/blog\/wp-json\/wp\/v2\/tags?post=22176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}