{"id":2437,"date":"2009-05-22T00:02:50","date_gmt":"2009-05-21T22:02:50","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=2437"},"modified":"2009-05-24T00:05:42","modified_gmt":"2009-05-23T22:05:42","slug":"allee-bleue-sweet-and-interior-collection-sour-award-winners","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/franschhoek\/allee-bleue-sweet-and-interior-collection-sour-award-winners\/","title":{"rendered":"Allee Bleue Sweet and Interior Collection Sour Award winners"},"content":{"rendered":"

\"\"<\/a>The Sweet Service Award <\/strong>goes to Desmond at Allee Bleue in Franschhoek, his second Sweet Award,\u00a0who welcomed a regular guest to enjoy a cup of coffee and cake ten minutes before the bistro was due to close on Mother’s Day, even though the staff at the boom and the waiters clearly wanted to discourage the customer from sitting down.\u00a0\u00a0\u00a0 Desmond even offered the customers a second cup of coffee, despite it being after 5 pm already.<\/p>\n

\u00a0<\/p>\n

\"\"<\/a>The Sour Service Award <\/strong>goes to Interior Collection, a curtain and blind company in Hermanus.\u00a0\u00a0 Competitive quotes were obtained in the town, and the same brief for a double track, new curtains and blockout for Whale Cottage Hermanus was set for all companies.\u00a0 Interior Collection offered the best quote for its blinds and curtains, and a 50 % deposit was paid.\u00a0\u00a0 One of the windows requiring a blind was not quoted for by Marie, the owner, and the curtains and blockout were sewn together and hung on a single track, contrary to the brief,\u00a0barely allowing the curtains\u00a0to be opened and closed.\u00a0\u00a0 The curtains have had to be sent back to be fixed and new tracks have had to be hung, with a further charge of R 10 000 being levied by Interior Collection on top of the R 48 000 price quoted.\u00a0\u00a0 Marie did accept a settlement offer of R 5 000 for the additional cost.\u00a0 Whale Cottage Hermanus has been severely inconvenienced, as rooms have been without curtains for a week at a time.\u00a0 Marie has been unable to communicate the dates and times on which the curtains will be replaced, and contradicts herself in her communication with different members of Whale Cottage staff.\u00a0<\/span><\/span><\/span><\/p>\n

The WhaleTales Sweet & Sour Service Awards<\/strong>\u00a0are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span>info@whalecottage.com<\/span><\/span><\/a>.\u00a0\u00a0 <\/span>Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales <\/span><\/strong>newsletters on the <\/span>www.whalecottage.com<\/span><\/a> website.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award goes to Desmond at Allee Bleue in Franschhoek, his second Sweet Award,\u00a0who welcomed a regular guest to enjoy a cup of coffee and cake ten minutes before the bistro was due to close on Mother’s Day, even though the staff at the boom and the waiters clearly wanted to discourage the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[14,20,248,21],"tags":[577,32378,32369,32377,1375,862,162,32373,10],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t