{"id":27967,"date":"2012-01-13T08:28:16","date_gmt":"2012-01-13T06:28:16","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=27967"},"modified":"2012-01-13T08:29:12","modified_gmt":"2012-01-13T06:29:12","slug":"ubuntudeals-sweet-service-and-groupon-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/ubuntudeals-sweet-service-and-groupon-sour-service-awards\/","title":{"rendered":"Ubuntu Deal Sweet Service and Groupon Sour Service Awards"},"content":{"rendered":"

\"\"<\/a>The Sweet Service Award<\/strong> goes to Nicole Martin from Ubuntu Deal Cape Town, and is nominated by Mary Gratjios: \u00a0 ‘My Sweet Service\u00a0 award goes to Nicole Martin from Ubuntudeals Cape Town who went out of her way to sort out a voucher when an email was lost in cyberspace\u00a0. She was ever so friendly and obliging and although the deal had expired the previous week , she still managed to secure it for me ‘. <\/em><\/span><\/em><\/p>\n

Ms Gratjios has contrasted this to her experience with a competitive group buying system.<\/span><\/span><\/p>\n

\"\"<\/a><\/p>\n

The Sour Service Award<\/strong> goes to Groupon, and is also nominated by Mary Gratjios. <\/em>Ubuntudeals\u2019 attitude of\u00a0 ‘Nothing is too much trouble’ \u00a0was in stark contrast to that of\u00a0 Groupon, \u00a0who get my Sour\u00a0 Service award .\u00a0 They took almost two weeks to reply to a query about a product\u00a0 ( by <\/em>which time the deal was long past ) . When the reply finally came , it was a curt\u00a0 \u201cContact the supplier ” <\/em>(\u00a0A marvellous\u00a0 opportunity for service excellence was\u00a0 missed when they did not even bother to provide me with the supplier’s details).\u00a0 When I received an email asking me to rate their support service –\u00a0 I was very honest !\u00a0 \u00a0This was a few weeks ago and they still have not bothered to respond to my criticism,\u00a0which makes me wonder just\u00a0 how serious they are!\u201d<\/em><\/p>\n

The WhaleTales Sweet & Sour Service Awards<\/strong> are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at info@whalecottage.com<\/span><\/a>.\u00a0\u00a0 Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the WhaleTales <\/strong>newsletters on the www.whalecottage.com<\/a> website.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

The Sweet Service Award goes to Nicole Martin from Ubuntu Deal Cape Town, and is nominated by Mary Gratjios: \u00a0 ‘My Sweet Service\u00a0 award goes to Nicole Martin from Ubuntudeals Cape Town who went out of her way to sort out a voucher when an email was lost in cyberspace\u00a0. She was ever so friendly […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_jetpack_memberships_contains_paid_content":false},"categories":[3,124,248,21],"tags":[32366,32378,13181,14286,14285,14284,32373,1771],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t