{"id":40064,"date":"2013-04-05T01:05:04","date_gmt":"2013-04-04T23:05:04","guid":{"rendered":"http:\/\/www.whalecottage.com\/blog\/?p=40064"},"modified":"2013-04-05T10:54:49","modified_gmt":"2013-04-05T08:54:49","slug":"oneonly-cape-town-sweet-service-and-franschhoek-police-sour-service-awards","status":"publish","type":"post","link":"https:\/\/www.chrisvonulmenstein.com\/blog\/cape-town\/oneonly-cape-town-sweet-service-and-franschhoek-police-sour-service-awards\/","title":{"rendered":"One&#038;Only Cape Town Sweet Service and Franschhoek Police Sour Service Awards!"},"content":{"rendered":"<p><a href=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2013\/04\/oneonly-cape-town.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-41759\" title=\"oneonly-cape-town\" src=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2013\/04\/oneonly-cape-town-150x150.jpg?resize=150%2C150\" alt=\"\" width=\"150\" height=\"150\" data-recalc-dims=\"1\" \/><\/a>The <strong>Sweet Service Award<\/strong> goes to the One&amp;Only Cape Town and its Hotel Manager Gerhard Erasmus, who is its most amazing ambassador, in welcoming feedback about their Afternoon Tea and a recent experience at the One&amp;Only Spa, even assisting in the making of a reservation, with which we had struggled. Gerhard is a stickler for detail, and made work of the feedback immediately, providing feedback about the improvements made. \u00a0Gerhard has impressed with his openness, honesty, availability on the phone, and professionalism. \u00a0Sad for Cape Town and the hotel is his departure today, to take up a new position in Croatia.<\/p>\n<p><a href=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2013\/01\/garth-van-zyl-arrest.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-thumbnail wp-image-40066\" title=\"garth-van-zyl-arrest\" src=\"https:\/\/i0.wp.com\/www.whalecottage.com\/blog\/wp-content\/uploads\/2013\/01\/garth-van-zyl-arrest-150x150.jpg?resize=150%2C150\" alt=\"\" width=\"150\" height=\"150\" data-recalc-dims=\"1\" \/><\/a>The <strong>Sour Service Award<\/strong> goes to the Franschhoek Police, who arrested Garth van Zyl, the Medicare EMR village medical emergency paramedic, for &#8216;<em>hindering a police officer to perform his duties&#8217;<\/em>. \u00a0Van Zyl had assisted at an accident scene, regulating traffic, as the police had not yet arrived. \u00a0Despite having a broken leg in plaster, the police roughly forced him into their van, as can be seen <a href=\"http:\/\/www.myvideo.co.za\/viral\/franschoek-paramedic-garth-van-zyl-arrested-by-saps\/\">on a <strong>YouTube<\/strong> video<\/a>. \u00a0 Dan Plato, Western Cape MEC for Safety, is reported by<strong> iol <\/strong>to have been very critical of the conduct by the police, questioning their ability to manage the accident scene, and indicates that the police has a poor relationship with the local community!<\/p>\n<p><span>The <\/span><strong>WhaleTales Sweet &amp; Sour Service Awards<\/strong><span> are presented every Friday on the WhaleTales blog.\u00a0 Nominations for the Sweet and Sour Service Awards can be sent to Chris von Ulmenstein at <\/span><a href=\"mailto:info@whalecottage.com\">info@whalecottage.com<\/a><span>.\u00a0\u00a0 Past winners of the Sweet and Sour Service Awards can be read on the Friday posts of this blog, and in the <\/span><strong>WhaleTales <\/strong><span>newsletters on the <\/span><a href=\"http:\/\/www.whalecottage.com\/\">www.whalecottage.com<\/a><span> website.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Sweet Service Award goes to the One&amp;Only Cape Town and its Hotel Manager Gerhard Erasmus, who is its most amazing ambassador, in welcoming feedback about their Afternoon Tea and a recent experience at the One&amp;Only Spa, even assisting in the making of a reservation, with which we had struggled. 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